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Criswell Chevrolet
Gaithersburg, MD
2,230 Reviews
Criswell Auto began as a family owned Chevrolet dealership in 1972 and we are now one of Maryland's largest group of independent, family-owned dealerships. We continue to expand and we currently have 11 New Vehicle franchises across four locations including Gaithersburg, Germantown and Thurmont, Maryland and Woodstock, VA. Criswell Maserati - Alfa Romeo dealership in the Washington D.C. area, invites you to come experience some of the finest luxury vehicles in the world! At Criswell, we understand the high expectations from our Maryland customers and we enjoy the challenge of meeting and exceeding those expectations each and every time. Many customers travel from the Washington D.C. and Mid-Atlantic areas to visit our Maryland Maserati dealership in Germantown, MD - mainly because of our outstanding customer service, huge inventory, affordable financing and great prices! Our primary concern is the satisfaction of our customers. Criswell Maserati - Alfa Romeo is committed to maintaining an excellent standard of customer service and care at all times in all departments from sales to service to finance.Recognized as the largest General Motors dealer in the Washington and Baltimore area, Criswell Chevrolet has received the Jack Smith Leadership Award for nine consecutive years - every year the award has been in existence. Awarded to the top 100 (out of approximately 6700 GM dealers) in the United States, the ‘Dealer of the Year’ award is the highest award given by General Motors and recognizes Criswell Chevrolet for consistent leadership in sales and customer satisfaction.
To find us, just look for the big American flags at Exit 10 and at Exit 13B off Route 270. We look forward to giving you the best automotive experience you've ever had!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 7:30 PM
Saturday 9:00 AM - 6:00 PM
Sunday 12:00 PM - 5:00 PM
Service
Monday 7:00 AM - 7:30 PM
Tuesday 7:00 AM - 7:30 PM
Wednesday 7:00 AM - 7:30 PM
Thursday 7:00 AM - 7:30 PM
Friday 7:00 AM - 7:30 PM
Saturday 7:00 AM - 6:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:30 PM
Tuesday 7:00 AM - 7:30 PM
Wednesday 7:00 AM - 7:30 PM
Thursday 7:00 AM - 7:30 PM
Friday 7:00 AM - 7:30 PM
Saturday 7:00 AM - 6:00 PM
Sunday Closed
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Showing 2,230 reviews
January 17, 2021
Mario was outstanding, he listened and worked with me until we found the perfect vehicle. He and everyone at Criswell are very professional. Nice Work until we found the perfect vehicle. He and everyone at Criswell are very professional. Nice Work More
by ajstanman
Employees Worked With
January 16, 2021
I give Criswell Chevrolet 5 out of 5 stars and let me tell you about this guy Richard Beckett. Whatta professional!! Not only did he respond quickly to my online inquiries to a 'hot deal,' he walked me t tell you about this guy Richard Beckett. Whatta professional!! Not only did he respond quickly to my online inquiries to a 'hot deal,' he walked me through the buying process as well as handled my trade in. I would buy a car from Richard Beckett and Criswell Chevrolet any day of the week. More
by 2020RAM2500
Employees Worked With
January 16, 2021
A family friend referred us to Criswell. After purchasing a car from Richard Beckett I can say he and everyone at Criswell is very professional, knowledgeable and easy to work with. I would recommend anyone a car from Richard Beckett I can say he and everyone at Criswell is very professional, knowledgeable and easy to work with. I would recommend anyone to purchase a car from them. More
by motocrosscr4
Employees Worked With
January 15, 2021
Mario is an outstanding sales person that cares about the customer, he took the time to walk me through the vehicle an the features. Thanks. customer, he took the time to walk me through the vehicle an the features. Thanks. More
by AlexanderAR
Employees Worked With
January 11, 2021
Clean environment ,presentation on cars outside well done and with no snow important for a customer to walk around and see product explanation on cars also well done Jose knew he's product. done and with no snow important for a customer to walk around and see product explanation on cars also well done Jose knew he's product. More
by 1nathalye
Employees Worked With
Jose Amaya Morales
January 11, 2021
Gene was very helpful and made this the fastest and smoothest vehicle purchase I’ve ever had. I would definitely recommend this dealership to friends and family. smoothest vehicle purchase I’ve ever had. I would definitely recommend this dealership to friends and family. More
by Jeffreykoehler
Employees Worked With
Gene Hoffman
January 10, 2021
Mario was fantastic to work with. He took the time to go over the entire truck, including popping the hood, and pointed out the things to look for when buying a used vehicle. He also contacted the previous over the entire truck, including popping the hood, and pointed out the things to look for when buying a used vehicle. He also contacted the previous owners to make sure we had all the keys (and we're talking buying the truck on Saturday and having the keys by Thursday). Very friendly and knowledgeable, Mario wanted to make sure we did not buy a lemon. More
by Will
Employees Worked With
January 10, 2021
The dealership was great and working with Kathryn Bitter was excellent. Very professional and not pushy at all. Would definitely work with again. Thank you! was excellent. Very professional and not pushy at all. Would definitely work with again. Thank you! More
by PK
Employees Worked With
Kathryn Bitter
