Criswell Chevrolet of Thurmont

Kwame was very helpful and knowledgeable. The finance department worked hard to help me accomplish my specific needs. This was a great experience and I will definitely be back for my next purchase! department worked hard to help me accomplish my specific needs. This was a great experience and I will definitely be back for my next purchase! More

Our family of 4 drove over an hour and even crossed state lines to check out what Criswell Chevrolet had to offer, and are we ever glad we did! Our car buying experience was well worth the drive and time. No lines to check out what Criswell Chevrolet had to offer, and are we ever glad we did! Our car buying experience was well worth the drive and time. Not only did Kwame impress us with his knowledge of the vehicle we were interested in, but his patience and kindness really sealed the deal. Never once did I feel rushed or uncomfortable during the process. He took the time I needed to explain the many features of the vehicle and made sure I knew how to use them before I left the dealership. I drove away feeling safer in my new car. I won’t go anywhere else to purchase another vehicle, that’s for sure! More

Our family drove over an hour and crossed state lines to see what Criswell Chevrolet had to offer and are we ever glad we did! We initially came to look at and buy a used vehicle, but happily left with a 20 see what Criswell Chevrolet had to offer and are we ever glad we did! We initially came to look at and buy a used vehicle, but happily left with a 2021 Silverado as well!! Last year we bought a 2020 Silverado at a Chevy dealership in our city, but just didn’t feel satisfied with our purchase. We felt like we were paying too much for the truck and that the sales team was just too pushy. I’ve known Mike for about 15 yrs and we called him AFTER buying our truck to ask a few questions. We IMMEDIATELY regretted not going to him in the first place. Fast forward a year later- it was time for me to get a new car. After looking around locally, we came to Mike. Not only was Mike super knowledgeable about all of the vehicles on his lot, but his knowledge and skill on the financial side of car buying was what “sold” my husband. Mike put my husband into a truck with more power and bells and whistles for nearly the SAME monthly payment. My husband wasn’t even planning on buying a new truck either! Who can resist that? Criswell was the 5th or 6th car lot we had been to looking for a vehicle for me. Next time we won’t waste our precious time looking around locally. Instead, we’ll make the drive to Criswell because the inventory, and friendly sales service has made all the difference. More

Best car buying experience! Very knowledgeable and helpful. He went above and beyond expected. Would recommend André and the Criswell team to everyone. Thank you! helpful. He went above and beyond expected. Would recommend André and the Criswell team to everyone. Thank you! More

Mr. Kwame is a very knowledgeable on the questions i had about a pickup truck that i inquiring about ordering. he made me fell comfortable. yes i would use Mr Kwame and criswell again. john m. about a pickup truck that i inquiring about ordering. he made me fell comfortable. yes i would use Mr Kwame and criswell again. john m. More

The whole process was very well organized and everyone I worked with was extremely knowledgeable. Kwame took me through the entire process making sure that he answered my questions and explained everything worked with was extremely knowledgeable. Kwame took me through the entire process making sure that he answered my questions and explained everything. It was an excellent car buying experience and I would recommend Kwame to anyone looking for a car. More

Kwame Odum is absolutely helpful and was super fun to work with! He answered every question we had and definitely did an awesome job showing us all the features our new 2021 Chevy Silverado High Country work with! He answered every question we had and definitely did an awesome job showing us all the features our new 2021 Chevy Silverado High Country has! He definitely went above and beyond for us! More

Crisswell is completely transparent with pricing and stands by everything they say. We had a miscommunication about the warranty on a Sorento that we were serious about. Brandon made it right even thoug stands by everything they say. We had a miscommunication about the warranty on a Sorento that we were serious about. Brandon made it right even though we had no negotiation power as my wife had left with the baby and I didn’t have a ride home. Brandon went the extra mile to help me get my phone charged when it was dying and allowed my wife to sign for the loan remotely. Jesse filled up a full tank of gas due to our miscommunication and even showed me how Apple car play works after the deal was already completed and he had nothing to gain. We are really happy with the car - got a competitive deal on a family SUV compared to markets in Baltimore bc people out in Thurmont prioritize trucks and FWD more. Don’t leave this dealer out of your search range. Awesome experience. More

Joe made our truck buying experience easy.He didn’t Joe made our truck buying experience easy. He didn’t pressure us about anything . Instead he walked us through every part like a trusted friend. We Joe made our truck buying experience easy. He didn’t pressure us about anything . Instead he walked us through every part like a trusted friend. We would highly recommend Joe. More