Criswell Chevrolet of Thurmont

Worked hard to meet the requirements to purchase the vehicle. A pleasure to work with. vehicle. A pleasure to work with. More

My car buying experience was great! Justin and Eric worked with us and made sure that we were taking care of. Very helpful, kinda hearted, and professional. Buy a car had also been a n Justin and Eric worked with us and made sure that we were taking care of. Very helpful, kinda hearted, and professional. Buy a car had also been a nightmare of mine until today. I will now also go to Justin for all my car buying needs. I would recommend Criswell Thurmont dealership , sales person Justin, and financier Eric for all your car buying needs. 100% satisfaction from my experience with them! More

I was very dissatisfied with the sales process. There were three things that bothered me. $700 in extras were added on to the prices that weren't listed online. They attempted to charge me licen There were three things that bothered me. $700 in extras were added on to the prices that weren't listed online. They attempted to charge me licenses fees which were $310 more than title, tag transfer and security interest filing. They charged sales taxes on the MSRP of the vehicle and then had a sneaky line item called trade-in plus tax credit. That simply devalues your trade by 6%. They continued to say these numbers will be adjusted in the back but then wanted me to sign for a bottom-line price. It is sad. I asked to speak to Good Deal Dougie but apparently, he was unavailable. I walked out. I hope others are not fooled by these tactics and overpay. Just got a call from Mike The sales manager and when I explained my concerns to him, he accused me of defaming him and told me that I was just mad because I didn't like the way he wrote down the numbers. Be careful if you shop here there was no acknowledgement of the concerns I had and if you leave an honest review you'll get a threatening phone call. More

Curt went above and beyond during the pandemic. It took a while but he delivered. It took a while but he delivered. More

Justin was BEYOND helpful through our entire car buying experience. I fully believe it wouldn’t have gone as smoothly as it did without his help and knowledge! experience. I fully believe it wouldn’t have gone as smoothly as it did without his help and knowledge! More

Very easy to work with. Comfortable situation. Very clean. It was nice having coffee. Justin just made it easy so thank you. Comfortable situation. Very clean. It was nice having coffee. Justin just made it easy so thank you. More

I didn't feel rushed when I went in to look at a vehicle and all my questions were answered. and all my questions were answered. More

Justin was the best! Very knowledgeable and went out of his way to find us the vehicle we were looking for. We would highly recommend him. Very knowledgeable and went out of his way to find us the vehicle we were looking for. We would highly recommend him. More

Justin was absolutely amazing! ! Friendly, knowledgeable, answering questions I had and pleasure to deal with!! ! Friendly, knowledgeable, answering questions I had and pleasure to deal with!! More

Their ability to listen to my needs and keep me within my budget. Justin was very down to earth and provided answers to all my questions. Great job!!!! budget. Justin was very down to earth and provided answers to all my questions. Great job!!!! More