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Criswell Chrysler Jeep Dodge RAM and FIAT

Gaithersburg, MD

4.8
860 Reviews
Criswell Auto began as a family owned Chevrolet dealership in 1972 and we are now one of Maryland's largest groups of independent, family-owned dealerships. We continue to expand and we currently have 11 New Vehicle franchises across three locations including Gaithersburg, Germantown and Thurmont, Maryland. At Criswell Chrysler Jeep Dodge RAM, we strive to make buying or leasing a new vehicle a pleasant and rewarding experience. Our primary goal is to satisfy our customers.
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84 Bureau Drive

Gaithersburg, MD

20878

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Showing 860 reviews

December 20, 2025

Leon Travis was very helpful salesperson. Very patient, knowledgeable, provided options, good customer service skills, and made the experience less stressful. though I did not purchase the j More

by Andrsnwa
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Leon Travis
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 20, 2025

Sales personnel were wonderful, friendly and very patient with us during the purchase process for our Jeep. More

by dougb12
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Alvaro Zapata
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 18, 2025

I recently purchased a 2026 Jeep Compass with Leon Travis.. He is with you during the entire process. He takes the time to make sure you know everything about the car you are buying. The followup” More

by overtonapril102
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Leon Travis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 18, 2025 -

overtonapril102 responded

Thank you for the great service

November 25, 2025

I had a pleasant experience all the way through. The car was exactly what I was looking for and at a great price. I really appreciated the accuracy of the information I received and the profesional More

by DrWendell
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Felipe Vasquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Henry Morales
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 26, 2025 -

Criswell Chrysler Jeep Dodge RAM and FIAT responded

It's our goal to offer an exceptional vehicle purchasing process, and it's wonderful to know you were completely satisfied with your recent experience here at Criswell. Thank you for sharing this great feedback and your recommendations!

November 24, 2025

I had a great experience working with Adam Needle at Criswell Jeep. He helped me get my Jeep three years ago, and recently made the lease return process incredibly smooth — especially since I was coming More

by SBI2020
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Adam Needle
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 25, 2025 -

Criswell Chrysler Jeep Dodge RAM and FIAT responded

Thanks for sharing this positive review! We value your business and truly appreciate your recommendations.

November 17, 2025

Had an amazing experience with this dealership. From the service department to the sales department, we were taken care of and provided phenomenal service. The service department was extremely help More

by D.M.
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Leon Travis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Thong Nguyen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Patrick Mantua
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 22, 2025 -

Criswell Chrysler Jeep Dodge RAM and FIAT responded

Our friendly and professional team is here to help with all of your automotive needs, and it's wonderful to hear about your positive experience. We value your continued business and truly appreciate this positive feedback!

November 11, 2025

Friendly staff, explained everything well, made the entire purchase process painless and easy. Would recommend at least stopping by. More

by Reelentlessfishing
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Thong Nguyen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kevin Beharry
5.0
This rating includes all reviews, with more weight given to recent reviews.
Henry Morales
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 12, 2025 -

Criswell Chrysler Jeep Dodge RAM and FIAT responded

Thanks for sharing your recommendations! We're happy to see you found our staff to be so supportive and welcome you to reach out if we can be of further assistance.

November 02, 2025

Leon Travis is AMAZING ! He was so personable, authentic, and knowledgeable. We will DEFINITELY be purchasing our future vehicles from Leon. The process was the fastest, smoo More

by Hebrons
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Leon Travis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Thong Nguyen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 03, 2025 -

Criswell Chrysler Jeep Dodge RAM and FIAT responded

Customer service is important to us, and it's wonderful to know you enjoyed a standout vehicle buying event at Criswell! We value your business and look forward to working with you again.

October 30, 2025

Very friendly on the phone, was happy to answer my questions and genuinely piqued my interest in a few of the cars in stock. Definitely will be coming to Parker when I'm in the market. More

by Joseph
Recommend Dealer
Yes
Employees Worked With
Parker Hahn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 01, 2025 -

Criswell Chrysler Jeep Dodge RAM and FIAT responded

Thanks for taking the time to let us know how we are doing! We look forward to working with you again and welcome you to reach out with any additional questions.

October 22, 2025

My sales person was Leon Travis and he was excellent. Super informative and courteous. Helps make the car buying process an absolute breeze. I would recommend buying a car from him over and over again. More

by Jspellman6992
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Leon Travis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Thong Nguyen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 25, 2025 -

Criswell Chrysler Jeep Dodge RAM and FIAT responded

Awesome! We're thrilled to see you enjoyed an easy and efficient purchasing process while working with Leon. We value the opportunity to work with you and truly appreciate your recommendations.

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