Criswell Chrysler Jeep Dodge RAM and FIAT

I had the most professional experience w/ Dietrich Marcelin. He listened to my car sales needs, & was able to navigate the process to work in my best interest. I love the car - Dietrich was so attent Marcelin. He listened to my car sales needs, & was able to navigate the process to work in my best interest. I love the car - Dietrich was so attentive from the beginning to the end of the process; he was very patient & explained everything to me; which made me feel confident w/ my purchase. I highly recommend Dietrich Marcelin to help you purchase your next car! More

Mr. Leon Travis and the entire staff at Criswell were incredibly knowledgeable and helpful during our jeep purchase. We appreciate your assistance. incredibly knowledgeable and helpful during our jeep purchase. We appreciate your assistance. More

2nd opportunity to purchase from this dealership. Happy to say I'm never disappointed. Thank Mr. Leon Travis and the entire team at Criswell for making our car buying experience wonderful. Happy to say I'm never disappointed. Thank Mr. Leon Travis and the entire team at Criswell for making our car buying experience wonderful. More

Leon was great, very responsive and answered every question I had. Abe helped get the numbers and Manny the Sales manager was also very helpful. They were all very transparent and didn’t mess around l question I had. Abe helped get the numbers and Manny the Sales manager was also very helpful. They were all very transparent and didn’t mess around like some other dealerships do. More

Dealt with Mario in the used car division. He was very professional, and bend over backwards courteous. Was surprised by his candor and we are very pleased with the outcome of the whole exper He was very professional, and bend over backwards courteous. Was surprised by his candor and we are very pleased with the outcome of the whole experience. I recommend giving Criswell a chance. More

I had such a great experience at Criswell FIAT Criswell Chrysler Jeep Dodge RAM and FIAT in Gaithersburg, MD. I made a call in the morning, stopped by on March 21 to check out the 2024 Toyota RAV4 and got Chrysler Jeep Dodge RAM and FIAT in Gaithersburg, MD. I made a call in the morning, stopped by on March 21 to check out the 2024 Toyota RAV4 and got to talk to Kevin Ferguson, one of their pre-owned sales consultants. Kevin was very nice and helpful right from the start. I came back on March 25 and ended up buying an awesome 2024 Toyota RAV4 with only about 16,000 miles on it—practically new! One of the biggest reasons I went through with the purchase was because of Kevin. He was patient, respectful, and always made time to answer my questions thoroughly. His attitude and service made the whole process smooth and easy. Plus, I was thrilled to finalize this purchase before the possible car price increase, which just added to my relief and happiness! I’m really happy with my new ride and the whole experience. I’d absolutely recommend Kevin and this dealership to anyone looking for a car—I'll definitely be sending my friends and family their way! More

This was my second Jeep purchase from Criswell, and I still have no complaints! From my initial inquiry to my final purchase their sales, finance, and service staff were nothing less than great. My sal still have no complaints! From my initial inquiry to my final purchase their sales, finance, and service staff were nothing less than great. My salesperson, Mr. Leon Travis is a must if you are considering a purchase or even just tossing it around in your head! His dedication to ensuring that you're getting what you're looking for in your purchase is unmatched! And when you get there, tell him you saw this on Dealer rater and that Demetrius sent you! He'll get a nice chuckle! More

I have to say car shopping is not my favorite. My salesperson Leon was amazing. He explained everything very thoroughly. I never felt pressured and he calmed me down when I got anxious. He wen My salesperson Leon was amazing. He explained everything very thoroughly. I never felt pressured and he calmed me down when I got anxious. He went above and beyond to make sure I was happy. One thing that I noticed was everyone smiled and said hello when you walked in. Made the experience so much better. More

Highly Recommend Leon Travis and This Dealership! I recently purchased a 2024 Jeep Grand Cherokee Laredo – Black on Black – through our amazing salesman, Leon Travis, and the experience was except I recently purchased a 2024 Jeep Grand Cherokee Laredo – Black on Black – through our amazing salesman, Leon Travis, and the experience was exceptional from start to finish. If you’re in the Germantown or Gaithersburg area, I highly recommend visiting this dealership and asking for Leon specifically. His professionalism and expertise made the entire process smooth and enjoyable. Initially, we were planning to repair our older Dodge vehicle but decided to explore the dealership’s inventory. Leon’s guidance was so favorable that we ended up purchasing a brand-new family SUV, and we couldn’t be happier. With three young children in tow, Leon worked efficiently, ensuring all our needs and requests were thoughtfully addressed. His charisma, attention to detail, and excellent communication, including follow-ups via phone and text, made the entire process seamless and faster than we expected. The dealership itself is organized, clean, and has comfortable waiting areas throughout. Overall, I highly recommend both this dealership and Leon Travis for anyone looking for a smooth and pleasant car-buying experience. More