Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Criswell Chrysler Jeep Dodge RAM and FIAT
Gaithersburg, MD
837 Reviews
Criswell Auto began as a family owned Chevrolet dealership in 1972 and we are now one of Maryland's largest groups of independent, family-owned dealerships. We continue to expand and we currently have 11 New Vehicle franchises across three locations including Gaithersburg, Germantown and Thurmont, Maryland.
At Criswell Chrysler Jeep Dodge RAM, we strive to make buying or leasing a new vehicle a pleasant and rewarding experience.
Our primary goal is to satisfy our customers.
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 7:30 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:30 PM
Tuesday 7:00 AM - 7:30 PM
Wednesday 7:00 AM - 7:30 PM
Thursday 7:00 AM - 7:30 PM
Friday 7:00 AM - 7:30 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:30 PM
Tuesday 7:00 AM - 7:30 PM
Wednesday 7:00 AM - 7:30 PM
Thursday 7:00 AM - 7:30 PM
Friday 7:00 AM - 7:30 PM
Saturday 7:00 AM - 6:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 837 reviews
September 11, 2025
Kevin provided top notch service. Extremely satisfied with my purchase and will recommend to others. Extremely satisfied with my purchase and will recommend to others. More
by cassandrasmith329
September 08, 2025
Amazing experience, glad to have purchased with them. Beginning to end, I received excellent service. Beginning to end, I received excellent service. More
by ericLm
September 08, 2025
Criswell Dealership offers outstanding service, great deals, and a friendly team—truly an awesome experience! deals, and a friendly team—truly an awesome experience! More
by Maria G
Employees Worked With
September 08, 2025
Did not buy a vehicle buy enjoyed my experience immensely. Found the staff extremely helpful and welcoming. immensely. Found the staff extremely helpful and welcoming. More
by shaallgood
Employees Worked With
September 07, 2025
Felipe and his team took the time to help me find the vehicle I wanted and for a great deal! He was patient and knowledgeable, making it an overall great experience! vehicle I wanted and for a great deal! He was patient and knowledgeable, making it an overall great experience! More
by Michelleparker305
September 06, 2025
Great place I brought a jeep from my guy Geronimo went back 3 weeks later a brought a second jeep. Him and his team is nothing but the truth they have great deals there no hesitate to stop pass and shop w back 3 weeks later a brought a second jeep. Him and his team is nothing but the truth they have great deals there no hesitate to stop pass and shop with these guys. More
by Blair Pugh
September 06, 2025
Great dealership, will recommend others. Nice people, great prices a a a a a a a Nice people, great prices a a a a a a a More
by troymartin2000.troy
Employees Worked With
September 06, 2025
This was my 3rd stop on my search for a vehicle. I went to 2 other Jeeps stores prior. Walking in, I felt comfortable compared to the 2 other ones and I was instantly greeted by Jalen, one of thei I went to 2 other Jeeps stores prior. Walking in, I felt comfortable compared to the 2 other ones and I was instantly greeted by Jalen, one of their salesman. He explained everything about the vehicle and offered me a test drive. Kevin, their sales manager greeted me as well and we discussed pricings. He gave me a price I wouldn't refuse! I would recommend anyone in the market for a Jeep to skip the other stores and see these two young gentleman's first. More
by CraigM
September 06, 2025
Excellent service, they solved the 💯 with what I needed, they helped me choose the best option and the treatment was preferential they helped me choose the best option and the treatment was preferential More
by yessicamontano
September 06, 2025
BEST CAR PURCHASING EXPERIENCE EVER! Jalen and Kevin made the purchase of my Wrangler very easy and comfortable. Jalen very knowledgeable on the product! Kevin followed up with me c Jalen and Kevin made the purchase of my Wrangler very easy and comfortable. Jalen very knowledgeable on the product! Kevin followed up with me consistently and answered all my questions even when I texted him at 10PM and 7AM! Thong explained all the products with me and went over it all thoroughly! Highly recommend the dealership to anyone in the market! More
by KellyKelly92
