Criswell Chrysler Jeep Dodge RAM and FIAT

My family has purchased six vehicles from Criswell, and I have serviced two Fiats and my Jeep nearly exclusively at this dealer - always had a good customer experience. have serviced two Fiats and my Jeep nearly exclusively at this dealer - always had a good customer experience. More

Jourdain McCants proved to be a highly knowledgeable automotive sales professional with a friendly and relaxed manor that made the long-time car guy in me want to do business with him. My test drive in automotive sales professional with a friendly and relaxed manor that made the long-time car guy in me want to do business with him. My test drive in the loaded blue Fiat 500X in stock confirmed that I wanted a 500X Trekking Plus, but not in blue. My previous research revealed that the Norfolk, Virginia Fiat dealer had the Passione Red with tan leather seats Trekking Plus in stock. After conferring with his manager, Jordain suggested a dealer swap with Norfolk. After negotiating a fair price, I signed on to the deal. Jordan drove 200+ miles to Norfolk and drove back to present me with my beautiful new Fiat. More

We worked with Mario Adams, he was awesome. Last time we got a car (somewhere else) it felt a little aggressive, Mario was the total opposite. Awesome attitude, great to work with! got a car (somewhere else) it felt a little aggressive, Mario was the total opposite. Awesome attitude, great to work with! More

The seller (Kathryn) was amazing! She was very helpful in resolving a few issues I had resolving a few issues I had More

I chose to go to Criswell Chrysler Jeep for service because the service department is awesome! Shane and Vanessa helped me out with one of my tires that had a bolt/nail in it (this week) and the wheel because the service department is awesome! Shane and Vanessa helped me out with one of my tires that had a bolt/nail in it (this week) and the wheel was also stuck onto the vehicle due to a over tightened lug bolt. They fixed everything and they are awesome, Criswell has a wonderful team in the service department!! More

I had a bad experience with Leon. Leon emailed me that my Jeep had shipped and it would arrive in 2 to 3 days. The Jeep plant is a short 7-hour drive from Criswell. With this information, I started the proce Jeep had shipped and it would arrive in 2 to 3 days. The Jeep plant is a short 7-hour drive from Criswell. With this information, I started the process of selling my current Jeep to Vroom. Long story short, fours weeks later, No new Jeep and Vroom picked up my current Jeep. Leon was wrong, (he kept to his story that the Jeep would arrive any day) the Jeep never shipped and I was without any car. Leon’s manager agreed to refund my deposit and let me out of the contract. I couldn’t keep waiting with no car. More

Great Service advisor for our shop to deal with. Always helpful and friendly. We send all clients to Jim for any service that needs to be performed at the dealer. helpful and friendly. We send all clients to Jim for any service that needs to be performed at the dealer. More

When I traded in my JKU with new 2019 JLU Rubicon, F&I sold me Jeep Wave program, supposedly a special treatment for Wrangler owner. 2 years later at 20,500 miles: I never get a single Car Wash promised a sold me Jeep Wave program, supposedly a special treatment for Wrangler owner. 2 years later at 20,500 miles: I never get a single Car Wash promised and have had low tire pressure and top-off my washer fluid within 2 weeks post visit. DON'T PURCHASE JEEP WAVE! Now that my free oil changes and tire rotation have expired, I'm changing my own oil and could not rotate my tires b/c I couldn't find my wheel lock inside the car (So glad I've not gotten a flat tire!). Brought to Service thinking that they may have removed it during service and forgot to return. Or replace them for me. But I'm told to purchase the $70 item. They've been calling me to purchase additional services but there's no way I'm going back to Chriswell Gaithersburg! More

We chose to go to Criswell Chrysler Jeep because of the reviews for Leon Travis. Leon did not disappoint! He was very knowledgeable of all Wrangler models and reviewed them with us to help us make out de reviews for Leon Travis. Leon did not disappoint! He was very knowledgeable of all Wrangler models and reviewed them with us to help us make out decision on what to purchase. We ordered a Jeep Wrangler Rubicon and once ordered he kept us informed of the status every step of the way. Our jeep arrived in record time and he went over all aspects of the Rubicon in great detail. We drove almost an hour to make this purchase and it was well worth our time! We highly recommend Leon for anyone considering to purchase a new vehicle! More