Criswell Chrysler Jeep Dodge RAM and FIAT

When we decided to purchase a new Jeep Patriot Latitude, we were contacted by Mike Long. At that time, we were not ready for this purchase. He continued to touch base with us just to stay in touch. When we were contacted by Mike Long. At that time, we were not ready for this purchase. He continued to touch base with us just to stay in touch. When we were finally ready to make such a purchase, we went from Frederick to Gaithersburg just to see what he had to offer us and to meet him. When were there, Mike had to run out briefly and he left us in the very knowledgeable and capable hands of Kevin Jones. Kevin started a "build your own jeep plan" and he started finding out exactly what we wanted in a new jeep, including the color. We had been reviewing the different selections for several months and had decided that it had to be True Blue and had to have a sunroof. Upon that time, Mike arrived back and they started searching for just the right one for us. This being our first new car in many years, we were exact and specific about our needs and desires. It took them considerable time and effort to find the exact new Jeep Patriot Latitude that we had dreamed about. My husband and I are so grateful and we appreciate all of the efforts that the both of them put in to satisfying our needs and desires. I will certainly recommend anyone looking to purchase a new car to contact Mike Long. He goes the extra mile to satisfy customers. More

Arnold was great in answering my questions. He was pleasant and cheeerful. He made this a great experience. Overall the dealership provided me with a great value for what I received. There were no com pleasant and cheeerful. He made this a great experience. Overall the dealership provided me with a great value for what I received. There were no complicated negotiations, and I appreciated that. More

Ale Toueg and Leon Travis were exceptional to work with. They helped us special order a Jeep 10th Ann. Rubicon. Every step of the process has been easy, and that is because of the professionalism of Ale an They helped us special order a Jeep 10th Ann. Rubicon. Every step of the process has been easy, and that is because of the professionalism of Ale and Leon. We are completely satisfied with our new Jeep (it's Awesome!). Next time we will definitely work with Ale and Leon again because they went above and beyond to make sure we left happy. More

Purchased 2 jeeps in less than 24 hours so 2 5 star reviews. Again our experience at Criswell thanks to David Merritt and the staff was excellent. Quick, Easy and painless. We got what we wanted for o reviews. Again our experience at Criswell thanks to David Merritt and the staff was excellent. Quick, Easy and painless. We got what we wanted for our trades and David with the Criswell staff was able to work some magic to get us the monthly payments we were looking for. More

Steve Schulman was very knowledgable about the Fiats. He explained everything in great detail and took the time to answer all my questions. We came to terms of the agreement in a timely manner, and he was a explained everything in great detail and took the time to answer all my questions. We came to terms of the agreement in a timely manner, and he was able to work around my schedule. He was very friendly, courteous-a true professional! I have not yet brought my car in for service. I am enjoying it greatly and have received many compliments from total strangers! More

I had not bought a new car in over thirteen years and was not looking forward to it. But Dave Merritt and Ale Toureg made the experience extremely pleasant, cordial, and hassle-free. They honored the targe not looking forward to it. But Dave Merritt and Ale Toureg made the experience extremely pleasant, cordial, and hassle-free. They honored the target price from USAA's buying service and gave me a fair price for my trade-in. Dave personally made sure our new truck was perfect when it left the dealership. More

My husband and I were looking for an economical car that we could use for our long commute. We had not yet made up our minds on whether we would buy a new car or used car. We decided to go look at a Fiat. we could use for our long commute. We had not yet made up our minds on whether we would buy a new car or used car. We decided to go look at a Fiat. When we arrived, Nelson showed us the different models and was very good at explaining the differences between them so that we could choose one that best suited our needs. After taking two cars on a test drive, we decided that we had to get one! Nelson and the staff at Criswell Fiat made the car buying process an easy one. We ended up financing the car through the Fiat dealership. Once all the paperwork was completed, Nelson took the time to show us all of the features on our new Fiat 500 Sport and went as far as setting up our cell phones to use through the Blue and Me system! Thank you to Criswell Fiat and Nelson Heskee for helping us purchase our new car! More

Even though we had gone not expecting to buy the car today, Kevin was very helpful and didn't pressure us when we told him we were just beginning our search for a new car. In the end, we liked what we today, Kevin was very helpful and didn't pressure us when we told him we were just beginning our search for a new car. In the end, we liked what we saw and the price was in our range. We appreciate the experience that we had today. More

Phenomenal service coupled with great pricing, David is an extremely honest individual who actually enjoys his interactions with his clients and is an advocate of them, working between the purchaser and th an extremely honest individual who actually enjoys his interactions with his clients and is an advocate of them, working between the purchaser and the dealership, finding the right vehicle for the client while staying within boundaries as set by price. Ale is “THE” sales Manager that all others MUST EMULATE – went above and behind working with other members of the “Criswell” family to facilitate the deal while acting as a second set of eyes to ensure the Truck David and I found would meet my needs. I will purchase another vehicle from David and Criswell Ram\Jeep\Dodge\Chrysler, in fact looking for a daily driver right now – and David has taken my requirements (just as he did with my 2013 Cummins Mega Cab 4x4 2500) and has arrived at the car “blend of Viper and Jeep” – might be a second purchase in less than 24 hours? More

Well – what does two purchases in less than 24 hours say about a dealership and the people I have worked with to perform these transactions? As already stated about David - Phenomenal service coupled wit about a dealership and the people I have worked with to perform these transactions? As already stated about David - Phenomenal service coupled with great pricing, David is an extremely honest individual who actually enjoys his interactions with his clients and is an advocate of them, working between the purchaser and the dealership, finding the right vehicle for the client while staying within boundaries as set by price. And multiple this X3 for Ale who is “THE” sales Manager that all others MUST EMULATE – went above and behind working with other members of the “Criswell” family to facilitate the deal while acting as a second set of eyes to ensure the Truck David and I found would meet my needs. Once again – second purchase in less than 24 hours from David, Ale & the Criswell Ram\Jeep\Dodge\Chrysler family – LOVE my Jeep Grand Cherokee SRT and could not think of another dealership other than Criswell for any future purchases (of course that Viper SRT is looking pretty good – maybe go for a third)? ;-) More