
Criswell Chrysler Jeep Dodge RAM and FIAT
Gaithersburg, MD
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 7:30 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:30 PM
Tuesday 7:00 AM - 7:30 PM
Wednesday 7:00 AM - 7:30 PM
Thursday 7:00 AM - 7:30 PM
Friday 7:00 AM - 7:30 PM
Saturday 7:00 AM - 3:00 PM
Sunday Closed
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Ale Toueg and Leon Travis were exceptional to work with. They helped us special order a Jeep 10th Ann. Rubicon. Every step of the process has been easy, and that is because of the professionalism of Ale an They helped us special order a Jeep 10th Ann. Rubicon. Every step of the process has been easy, and that is because of the professionalism of Ale and Leon. We are completely satisfied with our new Jeep (it's Awesome!). Next time we will definitely work with Ale and Leon again because they went above and beyond to make sure we left happy. More
Purchased 2 jeeps in less than 24 hours so 2 5 star reviews. Again our experience at Criswell thanks to David Merritt and the staff was excellent. Quick, Easy and painless. We got what we wanted for o reviews. Again our experience at Criswell thanks to David Merritt and the staff was excellent. Quick, Easy and painless. We got what we wanted for our trades and David with the Criswell staff was able to work some magic to get us the monthly payments we were looking for. More
Steve Schulman was very knowledgable about the Fiats. He explained everything in great detail and took the time to answer all my questions. We came to terms of the agreement in a timely manner, and he was a explained everything in great detail and took the time to answer all my questions. We came to terms of the agreement in a timely manner, and he was able to work around my schedule. He was very friendly, courteous-a true professional! I have not yet brought my car in for service. I am enjoying it greatly and have received many compliments from total strangers! More
I had not bought a new car in over thirteen years and was not looking forward to it. But Dave Merritt and Ale Toureg made the experience extremely pleasant, cordial, and hassle-free. They honored the targe not looking forward to it. But Dave Merritt and Ale Toureg made the experience extremely pleasant, cordial, and hassle-free. They honored the target price from USAA's buying service and gave me a fair price for my trade-in. Dave personally made sure our new truck was perfect when it left the dealership. More
My husband and I were looking for an economical car that we could use for our long commute. We had not yet made up our minds on whether we would buy a new car or used car. We decided to go look at a Fiat. we could use for our long commute. We had not yet made up our minds on whether we would buy a new car or used car. We decided to go look at a Fiat. When we arrived, Nelson showed us the different models and was very good at explaining the differences between them so that we could choose one that best suited our needs. After taking two cars on a test drive, we decided that we had to get one! Nelson and the staff at Criswell Fiat made the car buying process an easy one. We ended up financing the car through the Fiat dealership. Once all the paperwork was completed, Nelson took the time to show us all of the features on our new Fiat 500 Sport and went as far as setting up our cell phones to use through the Blue and Me system! Thank you to Criswell Fiat and Nelson Heskee for helping us purchase our new car! More
Even though we had gone not expecting to buy the car today, Kevin was very helpful and didn't pressure us when we told him we were just beginning our search for a new car. In the end, we liked what we today, Kevin was very helpful and didn't pressure us when we told him we were just beginning our search for a new car. In the end, we liked what we saw and the price was in our range. We appreciate the experience that we had today. More
Phenomenal service coupled with great pricing, David is an extremely honest individual who actually enjoys his interactions with his clients and is an advocate of them, working between the purchaser and th an extremely honest individual who actually enjoys his interactions with his clients and is an advocate of them, working between the purchaser and the dealership, finding the right vehicle for the client while staying within boundaries as set by price. Ale is “THE” sales Manager that all others MUST EMULATE – went above and behind working with other members of the “Criswell” family to facilitate the deal while acting as a second set of eyes to ensure the Truck David and I found would meet my needs. I will purchase another vehicle from David and Criswell Ram\Jeep\Dodge\Chrysler, in fact looking for a daily driver right now – and David has taken my requirements (just as he did with my 2013 Cummins Mega Cab 4x4 2500) and has arrived at the car “blend of Viper and Jeep” – might be a second purchase in less than 24 hours? More
Well – what does two purchases in less than 24 hours say about a dealership and the people I have worked with to perform these transactions? As already stated about David - Phenomenal service coupled wit about a dealership and the people I have worked with to perform these transactions? As already stated about David - Phenomenal service coupled with great pricing, David is an extremely honest individual who actually enjoys his interactions with his clients and is an advocate of them, working between the purchaser and the dealership, finding the right vehicle for the client while staying within boundaries as set by price. And multiple this X3 for Ale who is “THE” sales Manager that all others MUST EMULATE – went above and behind working with other members of the “Criswell” family to facilitate the deal while acting as a second set of eyes to ensure the Truck David and I found would meet my needs. Once again – second purchase in less than 24 hours from David, Ale & the Criswell Ram\Jeep\Dodge\Chrysler family – LOVE my Jeep Grand Cherokee SRT and could not think of another dealership other than Criswell for any future purchases (of course that Viper SRT is looking pretty good – maybe go for a third)? ;-) More
We just purchased a 2014 Jeep Grand Cherokee. What a wonderful car and a great dealer. Sam Hall gave us a price that could not be beat, he was very responsive and professional. Jeffrey McIIwain was a wonderful car and a great dealer. Sam Hall gave us a price that could not be beat, he was very responsive and professional. Jeffrey McIIwain was a real pleasure, patient and knowledgeable. Jeffrey Duncan gave us even better financing than our credit union, had our paperwork ready when we arrived and made the car buying process (almost) painless. Everyone at the dealership was first class and nice. We would definitely buy another car from them. Ed More
I was drawn to the dealership as a result of filling out a form for dealerships that offered discounts on car products. I believe it was called auto byte. I've been a ford buyer for the last 40 years and a form for dealerships that offered discounts on car products. I believe it was called auto byte. I've been a ford buyer for the last 40 years and was looking to replace my large, comfortable Mercury Grand Marquis. Unfortunately, Ford discontinued this car in 2011 and did not replace it except for a front wheel drive car, the Taurus. The Chrysler 300 was the only car on the market that was currently being built that could replace it as far as price, comfort, rear wheel drive. Kevin Jones was the salesman that contacted me and sent a questionnaire requesting what I specifically was looking for in the car. Unfortunately, we had communication problems between my IPAD and his computer so we had the discussions when I arrived at the dealership. I accidentally went to Criswell Chevrolet by mistake and was treated very nicely by their staff who in turn pointed out where the Chrysler dealership was located. I spotted the new Impala while I was there and they sent a mechanic out to explain all the answers to my questions on the car. Kevin showed me the new 300 Chrysler on the showroom floor and stated the discount they could give me. While there I spotted the 200 Convertible on the lot and started asking about it. Kevin showed it to me and offered a test drive. The car had the same engine ( a six cylinder) as the 300 I was looking at. The seats are what sold me. Very comfortable for bucket seats. The test drive convinced me that the car had what I was looking for in performance. The car was a 2012 but was new not used. The discount was good and put at a price that I was comfortable financing. At first I wasn't going to trade in my old vehicle but latter in the process changed my mind. Kevin again worked with me on getting the price I wanted. The whole process only took a couple of hours including setting up financing. I have received follow up requests asking how I have been doing with the car and notifying me of 8 free oil changes available to me as a new car owner. All in all it has been a good experience. Now all that remains is to see how the cars reliability holds up. That is one of the main reasons I stayed with Ford the past 40 years. More