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Criswell Chrysler Jeep Dodge RAM and FIAT

Gaithersburg, MD

4.4
818 Reviews
Criswell Auto began as a family owned Chevrolet dealership in 1972 and we are now one of Maryland's largest groups of independent, family-owned dealerships. We continue to expand and we currently have 11 New Vehicle franchises across three locations including Gaithersburg, Germantown and Thurmont, Maryland. At Criswell Chrysler Jeep Dodge RAM, we strive to make buying or leasing a new vehicle a pleasant and rewarding experience. Our primary goal is to satisfy our customers.
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84 Bureau Drive

Gaithersburg, MD

20878

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Showing 818 reviews

April 24, 2013

Had few issues with sales, but Fiat Service Dept is the worst I have ever dealt with. For any issue i have, i have had to go back twice! More

by mjhadkins
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Serive manager
April 23, 2013

After totaling my Scion XA, I knew right away that I wanted a Fiat 500. Selecting the one that was just right for me wasn't easy but Rod made the experience an enjoyable and memorable one. I was injur More

by Mariposa611
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rod Heskee
April 21, 2013

It was a great experience, we went with my daughter and her husband to purchase a truck and we ended up buying one also. The prices were EXCELLENT and the sales staff were wonderful. Leon Travis and Sam More

by Carla5562
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
April 18, 2013

Dave was the greatest sales person I have ever dealt with. He came in over two hours before he was supposed to work to meet me and find me the perfect vehicle. There was no pressure and he offered me te More

by FaeStarFire
Customer Service
Friendliness
Price
Recommend Dealer
Yes
April 18, 2013

I drove 125 miles, I was a previous Kia customer 2001. I had probems, financially with my trade & limited funds. I wanted something fun & good on gas, newer too. David was very patient & creative. When ne More

by rtoscano
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
April 17, 2013

Mr Merritt work long and hard to find me the Jeep I want with the options I wanted. He service and dedication to find the Jeep I wanted and to maintain communication with BOTH our busy schedules is why I b More

by Morgan1810
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
David Merritt
April 15, 2013

This was a very great dealer to deal with no pressure sales staff, extreamly friendly and willing to go that extra mile to make sure your happy with buying from them. Arnold was very knowledgeable about More

by 13AbarthVa
Customer Service
Friendliness
Price
Recommend Dealer
Yes
April 14, 2013

Mike was a great consultant. He understood what I was looking for and gave me additional options. I would recommend anyone that is going to purchase a Jeep go here. More

by AmyM13
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Steve from Fiance, Mike Long
April 12, 2013

I made several visits to Criswell before I bought my Jeep. My guess is that I am a difficult customer because I want service when I want it but want to be left alone when I dont. The salesforce - Ke More

by Manus
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin Jones
April 11, 2013

We had a great experience with Criswell and Mike (Long). We had a great experience with Criswell and Mike (Long). We went in with a certificate from USAA for the exact purchase price and financing so we th More

by 6bulldogs
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike Long
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