
Criswell Chrysler Jeep Dodge RAM and FIAT
Gaithersburg, MD
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 7:30 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:30 PM
Tuesday 7:00 AM - 7:30 PM
Wednesday 7:00 AM - 7:30 PM
Thursday 7:00 AM - 7:30 PM
Friday 7:00 AM - 7:30 PM
Saturday 7:00 AM - 3:00 PM
Sunday Closed
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After totaling my Scion XA, I knew right away that I wanted a Fiat 500. Selecting the one that was just right for me wasn't easy but Rod made the experience an enjoyable and memorable one. I was injur wanted a Fiat 500. Selecting the one that was just right for me wasn't easy but Rod made the experience an enjoyable and memorable one. I was injured in my accident and not feeling great but Rod was patient, helpful and professional! Wow, I couldn't be happier and haven't been this excited about owning a new car ever. Thanks Rod and everyone at Criswell Fiat! More
It was a great experience, we went with my daughter and her husband to purchase a truck and we ended up buying one also. The prices were EXCELLENT and the sales staff were wonderful. Leon Travis and Sam her husband to purchase a truck and we ended up buying one also. The prices were EXCELLENT and the sales staff were wonderful. Leon Travis and Sam Hall did a great job, Jeff Duncan in Finance explained things thoroughly, I would recommend them to everyone. More
Dave was the greatest sales person I have ever dealt with. He came in over two hours before he was supposed to work to meet me and find me the perfect vehicle. There was no pressure and he offered me te with. He came in over two hours before he was supposed to work to meet me and find me the perfect vehicle. There was no pressure and he offered me tea. He works with you and treats you the way you want to be treated. Very honest and will let you know if anything was wrong before you come to the dealership. Example: something was misrepresented online and he called me before I came in to tell me. He is a gem and now I am glad to call him a friend. More
I drove 125 miles, I was a previous Kia customer 2001. I had probems, financially with my trade & limited funds. I wanted something fun & good on gas, newer too. David was very patient & creative. When ne had probems, financially with my trade & limited funds. I wanted something fun & good on gas, newer too. David was very patient & creative. When new wouldn't fit my buget David had me looking at used cars till we found something that would fit all my my wish list & my wallet, Being upside down is a hard place to be, but David & his team of managers made it happen & I am very happy with my purchase at criswell a 2012 Fiat 500. They are ordering me a part as well. Service with a smile! More
Mr Merritt work long and hard to find me the Jeep I want with the options I wanted. He service and dedication to find the Jeep I wanted and to maintain communication with BOTH our busy schedules is why I b with the options I wanted. He service and dedication to find the Jeep I wanted and to maintain communication with BOTH our busy schedules is why I bought the vehicle from him. Thanks David More
This was a very great dealer to deal with no pressure sales staff, extreamly friendly and willing to go that extra mile to make sure your happy with buying from them. Arnold was very knowledgeable about sales staff, extreamly friendly and willing to go that extra mile to make sure your happy with buying from them. Arnold was very knowledgeable about the car I was looking at and did a great job at explaining the features and functions of the car. Giles was very friendly and willing to go the extra mile to get more for my trade and make it work so that I was happy with the deal. I highly recommend going to this dealer when looking for a new car. I will update this review when I have my car serviced there. More
Mike was a great consultant. He understood what I was looking for and gave me additional options. I would recommend anyone that is going to purchase a Jeep go here. looking for and gave me additional options. I would recommend anyone that is going to purchase a Jeep go here. More
I made several visits to Criswell before I bought my Jeep. My guess is that I am a difficult customer because I want service when I want it but want to be left alone when I dont. The salesforce - Ke Jeep. My guess is that I am a difficult customer because I want service when I want it but want to be left alone when I dont. The salesforce - Kevin Jones in particular - was ready to serve but also respected my desire to be left alone. Kevin Jones and Dave were a good team. Each offered me test drives and information on my visits. But never did I feel their presence unless I wanted it nor was there pressure to buy. No heavy handed stuff. Love my my jeep and my experience was first rate. More
We had a great experience with Criswell and Mike (Long). We had a great experience with Criswell and Mike (Long). We went in with a certificate from USAA for the exact purchase price and financing so we th We had a great experience with Criswell and Mike (Long). We went in with a certificate from USAA for the exact purchase price and financing so we thought everything was a done deal. Boy were we wrong! Mike let us know that he could do even better on the price, which in the end we bought a 2013 Chrysler 200 for less that a used 2012. Then it was on to the financing. We came in with at a pretty good percentage rate thinking we had it made. Criswell beat that rate by a full percentage point allowing us to afford the bumper to bumper 100,000mile warranty. The trade in was a smooth transition and before long we had a newly washed, waxed and fueled Chrysler 200. We cannot imagine a better experience than we had with Mike Long and Chriswell. This car was a surprise birthday present for my husband which left the lot driving his new car and wearing the biggest smile he could manage. Thank you to Mike and Chriswell for a great experience! More