Criswell Chrysler Jeep Dodge RAM and FIAT

We just purchased a 2014 Jeep Grand Cherokee. What a wonderful car and a great dealer. Sam Hall gave us a price that could not be beat, he was very responsive and professional. Jeffrey McIIwain was a wonderful car and a great dealer. Sam Hall gave us a price that could not be beat, he was very responsive and professional. Jeffrey McIIwain was a real pleasure, patient and knowledgeable. Jeffrey Duncan gave us even better financing than our credit union, had our paperwork ready when we arrived and made the car buying process (almost) painless. Everyone at the dealership was first class and nice. We would definitely buy another car from them. Ed More

I was drawn to the dealership as a result of filling out a form for dealerships that offered discounts on car products. I believe it was called auto byte. I've been a ford buyer for the last 40 years and a form for dealerships that offered discounts on car products. I believe it was called auto byte. I've been a ford buyer for the last 40 years and was looking to replace my large, comfortable Mercury Grand Marquis. Unfortunately, Ford discontinued this car in 2011 and did not replace it except for a front wheel drive car, the Taurus. The Chrysler 300 was the only car on the market that was currently being built that could replace it as far as price, comfort, rear wheel drive. Kevin Jones was the salesman that contacted me and sent a questionnaire requesting what I specifically was looking for in the car. Unfortunately, we had communication problems between my IPAD and his computer so we had the discussions when I arrived at the dealership. I accidentally went to Criswell Chevrolet by mistake and was treated very nicely by their staff who in turn pointed out where the Chrysler dealership was located. I spotted the new Impala while I was there and they sent a mechanic out to explain all the answers to my questions on the car. Kevin showed me the new 300 Chrysler on the showroom floor and stated the discount they could give me. While there I spotted the 200 Convertible on the lot and started asking about it. Kevin showed it to me and offered a test drive. The car had the same engine ( a six cylinder) as the 300 I was looking at. The seats are what sold me. Very comfortable for bucket seats. The test drive convinced me that the car had what I was looking for in performance. The car was a 2012 but was new not used. The discount was good and put at a price that I was comfortable financing. At first I wasn't going to trade in my old vehicle but latter in the process changed my mind. Kevin again worked with me on getting the price I wanted. The whole process only took a couple of hours including setting up financing. I have received follow up requests asking how I have been doing with the car and notifying me of 8 free oil changes available to me as a new car owner. All in all it has been a good experience. Now all that remains is to see how the cars reliability holds up. That is one of the main reasons I stayed with Ford the past 40 years. More

Had few issues with sales, but Fiat Service Dept is the worst I have ever dealt with. For any issue i have, i have had to go back twice! worst I have ever dealt with. For any issue i have, i have had to go back twice! More

After totaling my Scion XA, I knew right away that I wanted a Fiat 500. Selecting the one that was just right for me wasn't easy but Rod made the experience an enjoyable and memorable one. I was injur wanted a Fiat 500. Selecting the one that was just right for me wasn't easy but Rod made the experience an enjoyable and memorable one. I was injured in my accident and not feeling great but Rod was patient, helpful and professional! Wow, I couldn't be happier and haven't been this excited about owning a new car ever. Thanks Rod and everyone at Criswell Fiat! More

It was a great experience, we went with my daughter and her husband to purchase a truck and we ended up buying one also. The prices were EXCELLENT and the sales staff were wonderful. Leon Travis and Sam her husband to purchase a truck and we ended up buying one also. The prices were EXCELLENT and the sales staff were wonderful. Leon Travis and Sam Hall did a great job, Jeff Duncan in Finance explained things thoroughly, I would recommend them to everyone. More

Dave was the greatest sales person I have ever dealt with. He came in over two hours before he was supposed to work to meet me and find me the perfect vehicle. There was no pressure and he offered me te with. He came in over two hours before he was supposed to work to meet me and find me the perfect vehicle. There was no pressure and he offered me tea. He works with you and treats you the way you want to be treated. Very honest and will let you know if anything was wrong before you come to the dealership. Example: something was misrepresented online and he called me before I came in to tell me. He is a gem and now I am glad to call him a friend. More

I drove 125 miles, I was a previous Kia customer 2001. I had probems, financially with my trade & limited funds. I wanted something fun & good on gas, newer too. David was very patient & creative. When ne had probems, financially with my trade & limited funds. I wanted something fun & good on gas, newer too. David was very patient & creative. When new wouldn't fit my buget David had me looking at used cars till we found something that would fit all my my wish list & my wallet, Being upside down is a hard place to be, but David & his team of managers made it happen & I am very happy with my purchase at criswell a 2012 Fiat 500. They are ordering me a part as well. Service with a smile! More

Mr Merritt work long and hard to find me the Jeep I want with the options I wanted. He service and dedication to find the Jeep I wanted and to maintain communication with BOTH our busy schedules is why I b with the options I wanted. He service and dedication to find the Jeep I wanted and to maintain communication with BOTH our busy schedules is why I bought the vehicle from him. Thanks David More

This was a very great dealer to deal with no pressure sales staff, extreamly friendly and willing to go that extra mile to make sure your happy with buying from them. Arnold was very knowledgeable about sales staff, extreamly friendly and willing to go that extra mile to make sure your happy with buying from them. Arnold was very knowledgeable about the car I was looking at and did a great job at explaining the features and functions of the car. Giles was very friendly and willing to go the extra mile to get more for my trade and make it work so that I was happy with the deal. I highly recommend going to this dealer when looking for a new car. I will update this review when I have my car serviced there. More

Mike was a great consultant. He understood what I was looking for and gave me additional options. I would recommend anyone that is going to purchase a Jeep go here. looking for and gave me additional options. I would recommend anyone that is going to purchase a Jeep go here. More