
Criswell Chrysler Jeep Dodge RAM and FIAT
Gaithersburg, MD
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 7:30 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:30 PM
Tuesday 7:00 AM - 7:30 PM
Wednesday 7:00 AM - 7:30 PM
Thursday 7:00 AM - 7:30 PM
Friday 7:00 AM - 7:30 PM
Saturday 7:00 AM - 3:00 PM
Sunday Closed
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Mike was very friendly and down to earth and helped with our trade-in and finding the exact Car we wanted and for a great price. Jeff in the finance dept. was also very friendly and helped us get the rate/ our trade-in and finding the exact Car we wanted and for a great price. Jeff in the finance dept. was also very friendly and helped us get the rate/payment/warranty right where we needed. Overall pleasent expereince and I def. reccomend this dealership. More
David Merritt gave us the best car-buying experience ever: no high pressure, answered every question knowledgeably, extremely friendly and helpful and made us an offer we couldn't refuse! ever: no high pressure, answered every question knowledgeably, extremely friendly and helpful and made us an offer we couldn't refuse! More
The very best experience for buying a car. Very flexible with your needs. Initially made a search for an invoice on an Fiat 500 Abarth online, and Arnold Garcia quickly responded with a quote for the exact with your needs. Initially made a search for an invoice on an Fiat 500 Abarth online, and Arnold Garcia quickly responded with a quote for the exact car I was looking for. Went to their dealership a few days later not fully intending on buying that day, ended up buying an Abarth with Arnold's great help. If you are interested in buying a car, give these guys a chance to at least show you around. I was never pressured to make a decision unless it was my own. More
I dropped by unexpected but Leon was very courteous and patient; helped me out tremendously. Worked with me to find the right Jeep I wanted, found all the safety features I needed on the Jeep and at the ri patient; helped me out tremendously. Worked with me to find the right Jeep I wanted, found all the safety features I needed on the Jeep and at the right price. His attitude and demeanor was very welcoming and his knowledge about the car I was buying well well attained. I even went back to the next day to figure something out and he came out to help me fix it. He was very attentive and considerate; I would definitely recommend him as a salesman. Phyllica More
Working with Fred to buy our new Fiat 500 Sport was by far the best new car buying experience I've had! Fred was extremely professional while also being very personable. We were able to take multiple (lon far the best new car buying experience I've had! Fred was extremely professional while also being very personable. We were able to take multiple (long) test drives on the different models, and Fred's knowledge of the cars (and genuine pride in selling them) showed through his detailed explanations of all the options and the various pros/cons. At all times we felt very comfortable, and Fred never pressured on us on anything. Most important to us was that the cost breakdown was very transparent - we were shown each line item of the cost, so there were no surprises at the time of final sale. Sales Manager Giles was also very professional and straightforward about our financing options. Besides that, we had fun, which is something I never thought I'd say about buying a new car! Thanks again to Criswell Fiat for a great buying experience - we love our 500 Sport! More
FABULOUS experience. I came to look and think, and I was so impressed, but not overwhelmed and pressured, that a few hours later I left with my new car! Thanks! so impressed, but not overwhelmed and pressured, that a few hours later I left with my new car! Thanks! More
Great experience. David Merritt and the Jeep team did a great job. This is the third car I have bought from Chriswell. All my experiences with them have been great. Thanks to all!! great job. This is the third car I have bought from Chriswell. All my experiences with them have been great. Thanks to all!! More
Jeffrey McIIwain assisted us in every way. He worked with us on selecting the best vehicle at the best price. He really went the extra mile and was extremely thorough and knowledgeable. He made our purchase us on selecting the best vehicle at the best price. He really went the extra mile and was extremely thorough and knowledgeable. He made our purchase of our new Jeep Patriot a very pleasureable experience. I would recommend Criswell and Jeffrey to my friends. A special thanks to Jeffrey from Dick and Nan Schmalz More
David Merritt went far and beyond to do the best customer service/deal he could for us. He answered questions promptly, he didn't make any promises that he was unable to keep, he listened to exactly what we service/deal he could for us. He answered questions promptly, he didn't make any promises that he was unable to keep, he listened to exactly what we wanted and stuck with it (unless it was to better our choice), he dealt with our concerns, he took the extra step even though there was nothing extra in it for him and he was helpful in every way. He even threw in something extra; a gift box with accessories that you can use on your car. When we gave up hope, he is the one that pulled through and made it happen. We are now proud owners of a 2008 Dodge Ram that is equipped to fit the whole family/needs. To this day we are extremely happy with the whole process/vehicle. We recommend Criswell Auto to everyone for the best vehicle/warranty and overall deals. Any cars we need in the future, we will sure be in to see Mr. Merritt! More