Criswell Chrysler Jeep Dodge RAM and FIAT

I ordered a new Jeep Wrangler 4xe with Jourdain. His direct and honest work ethic is rare in this industry, We negotiated a fair price and he made the process easy, constantly keeping me updated on my o direct and honest work ethic is rare in this industry, We negotiated a fair price and he made the process easy, constantly keeping me updated on my order. He is THE PRIMARY REASON I purchased through Criswell. More

Jim Clutter has come in clutch every time I had to bring my 2015 Dodge Durango R/T in for service especially during COVID, a I still had to go to work. I really trust Jim and his advice and look forward to my 2015 Dodge Durango R/T in for service especially during COVID, a I still had to go to work. I really trust Jim and his advice and look forward to him taking care of my Durango when I need it. Jim get's a well deserved Bravo Zulu as he's earned it in spades. Keep up the great customer service Jim. More

Mario was/is great! He was very helpful, courteous, and very professional! I would recommend Mario to family and friends. Thank you for helping me. very professional! I would recommend Mario to family and friends. Thank you for helping me. More

Carl was great. I bought a 2019 Ram 1500 from him and the whole process was painless. My sister also bought a 2021 JLU from him. At this time I plan on buying all my future cars from him. whole process was painless. My sister also bought a 2021 JLU from him. At this time I plan on buying all my future cars from him. More

Mario answered some questions via text that I had submitted about a pre-owned Jeep Compass through their website. Once I was at the dealership an hour later, on a sweltering hot day, he cooled the ca submitted about a pre-owned Jeep Compass through their website. Once I was at the dealership an hour later, on a sweltering hot day, he cooled the car down before the test drive. He asked what my needs/wants in a car are and he pointed out the features that would be important to me. Mario was very friendly in a genuine-seeming way. No pressure sale. More

Great Experience! My husband and I schedule an appointment for service. Upon arrival, the Service Department was buzzing. We were meet by a very helpful Service staff member, Michael. He welcom appointment for service. Upon arrival, the Service Department was buzzing. We were meet by a very helpful Service staff member, Michael. He welcomed us and got us to a Service Advisor, Neil. While speaking to Neil on the purpose of our visit, Michael got up from his desk to assist us with functions of our Pacifica. When we made the appointment, we thought there was an issue with the vehicle. He took the time to explain how things work, even things we did not know. He provided a hands-on demonstration, how-to walk-through of screens (radio and instrument panel), and demonstrated how things are activated. In short, we made an appointment thinking we were having an issue. Michael took his time, he did not rush, and even invited us to come back at any time for follow-up questions. During our short wait time, he topped off our fluids, checked the battery, and checked our tires. Even though we never got a low tire alert, he found a nail in our left rear tire requiring a replacement tire. Michael put us at ease to enjoy our journey to Chicago. In closing, we have a very pleasant and enjoyable experience during our visit. Note: When leaving this review, we did not see a photo of Michael. More

Mr. Mario Adams is a very friendly person and have a nice personality. He treated us like a king & queen. He was easy to talk and the negotiation ended up smoothly. I highly recommend dealing with him when b personality. He treated us like a king & queen. He was easy to talk and the negotiation ended up smoothly. I highly recommend dealing with him when buying a car. He should be promoted as the new general manager! More

Upon arrival I was greeted by Mario, I purchased a 2017 Ford Mustang GT 350. Not knowing how to drive “stick” Mario was generous enough to take me around and give me a few pointers. Mario was even graciou Ford Mustang GT 350. Not knowing how to drive “stick” Mario was generous enough to take me around and give me a few pointers. Mario was even gracious enough to drive the vehicle home for me as it was raining very heavily that day. Morris on the financial end was very professional and willing to answer any questions that I had. I highly recommend going to Criswell for your next auto purchase. This was a very painless and transparent transaction with no hidden fees and great people! More

The entire experience was amazing! Santos Velis is The entire experience was amazing! Santos Velis is excellent, and will go above and beyond for his customers! He get's 10 Stars in my book! The entire experience was amazing! Santos Velis is excellent, and will go above and beyond for his customers! He get's 10 Stars in my book! More

We were blown away!! We went to this dealership not expecting anything due to a horrible experience we had from another dealership. We met with Mr. Santos Velis, Sales Consultant, at this dealership. H expecting anything due to a horrible experience we had from another dealership. We met with Mr. Santos Velis, Sales Consultant, at this dealership. He’s helpful, kind, honest and genuine. He answered all our questions and made us feel at ease. He made our experience simple, quick and pain free. He was beyond wonderful. He called us the day after we took our car home and checked on us and told us to give them a call anytime we have questions or concerns about our car. We will definitely recommend him and Criswell to all our family and friends. He was simply the best!!! More