
Criswell Chrysler Jeep Dodge RAM and FIAT
Gaithersburg, MD
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 7:30 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:30 PM
Tuesday 7:00 AM - 7:30 PM
Wednesday 7:00 AM - 7:30 PM
Thursday 7:00 AM - 7:30 PM
Friday 7:00 AM - 7:30 PM
Saturday 7:00 AM - 3:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 820 reviews
Tony was wonderful to work with. Not only is he knowledgeable and savvy about the business but he is emotionally intelligent. Great skills when working with women walking into a dealership all on knowledgeable and savvy about the business but he is emotionally intelligent. Great skills when working with women walking into a dealership all on their own. I appreciate all the extra time he took to answer all my questions and address concerns. He goes above and beyond the call of duty when it comes to customer service even driving my rental home on a Saturday morning. *Thanks for making this a pleasant experience Tony! I love my new FIAT. -MAR More
Dustin gives excellent service. He explained to me that I had a bad fuel pump and what needed to be done. He was extremely personable and knowledgable. I plan to come back to have other required manintenan had a bad fuel pump and what needed to be done. He was extremely personable and knowledgable. I plan to come back to have other required manintenance service performed on my Jeep, which Dustin recommended. Thank you Dustin! More
After having a terrible experience at another dealership, I reached out to Rhonda Duncan to inquire as to a certain vehicle they had in stock. I explained, I wanted a straight forward sales experience. R I reached out to Rhonda Duncan to inquire as to a certain vehicle they had in stock. I explained, I wanted a straight forward sales experience. Rhonda was prompt, professional and very honest during the entire transaction. Sam Hall, the General Sales Manager, met with me to evaluate my trade-in and gave me a very fair price without having to haggle. With these things agreed on, I left a deposit on the vehicle. During the next few days, Jeff Duncan helped me beat the loan rate offered by my bank, and was available for any questions or concerns I had. On Saturday we came to pick up the new Jeep, and it was all washed, gassed and ready to go. The sales paperwork was a quick and easy process. Rhonda spent time hooking up my phone to the Jeep and showing me how to use its features. Other salesman who were not part of my transaction, came up to congratulate me on my new Overland Summit, and were very friendly each time I was in the showroom. I have bought cars from Mercedes, BMW and Volvo, and this was by far one of the best sales experiences I have had. Additionally, my new Jeep is AWESOME! I would HIGHLY recommend this dealer to anyone in the market for a new vehicle. I drove and hour to give them my business and would again. More
I cannot begin to express what a great experience I had at this dealership. Arnold Garcia was a wonderful, knowledgeable FIAT specialist who provided great service. The entire team worked together to give at this dealership. Arnold Garcia was a wonderful, knowledgeable FIAT specialist who provided great service. The entire team worked together to give me a fabulous deal on a brand new FIAT. I am beyond thrilled with my new 500 Sport and highly recommend this dealership! More
I had a very good experience buying my new Jeep from Criswell. The staff, in particular Leon Travis and Jeff Duncan, were very helpful thoughout the process. I thought the final negotiated price was fai Criswell. The staff, in particular Leon Travis and Jeff Duncan, were very helpful thoughout the process. I thought the final negotiated price was fair for the vehicle and I'd recommend anyone else purchase a vehicle from this dealership. More
I didn't feel rushed when I finally decided what to purchase. Mike made sure I knew everything about the car before I left he dealership. Everyone was very helpful. Great experience! :) purchase. Mike made sure I knew everything about the car before I left he dealership. Everyone was very helpful. Great experience! :) More
Leon was very friendly and knowledgeable about the cars that were sold there. He took us for a test drive and was always very polite and not pushy at all. We ended up buying the car from him after going ba that were sold there. He took us for a test drive and was always very polite and not pushy at all. We ended up buying the car from him after going back and forth mainly because of the way he treated me and my wife. Additionally, he gave me his personal number to call him if I ever needed anything. My wife took the car in for a little handbrake adjustment and he called us the same night to make sure everything was taken care of. I would buy a car from him again. Thank you Leon , my wife loves her new Dodge Dart. More
I want to Commend Fiat on the selection of two great sales personnel that worked with me and my wife. Mr Heskee the sales person was outstanding in the way he took time to insure that we had the opportu sales personnel that worked with me and my wife. Mr Heskee the sales person was outstanding in the way he took time to insure that we had the opportunity to see and ask and be a party to understanding what Fiat was all about. The sales manager Mr Bibic made sure that we were taken care in every aspect of the Fiat experience. Thank you for having such caring and patient members of your sales team dealing with the public. My wife and I were thoroughly impressed. More
Great dealership overall. Sales Representative was courteous and cared about my concerns and need for a new vehicle. Their parts department also went the extra mile when I had a question about adding courteous and cared about my concerns and need for a new vehicle. Their parts department also went the extra mile when I had a question about adding an accessory. I highly recommend Mike Long and the Criswell Team. More