
Criswell Chrysler Jeep Dodge RAM and FIAT
Gaithersburg, MD
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 7:30 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:30 PM
Tuesday 7:00 AM - 7:30 PM
Wednesday 7:00 AM - 7:30 PM
Thursday 7:00 AM - 7:30 PM
Friday 7:00 AM - 7:30 PM
Saturday 7:00 AM - 3:00 PM
Sunday Closed
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This was the most straight-forward car purchase in my This was the most straight-forward car purchase in my experience. Did every aspect of the purchase via e-mail and telephone. (I really like that This was the most straight-forward car purchase in my experience. Did every aspect of the purchase via e-mail and telephone. (I really like that. Saves so much time.) Consequently, when I showed up at the dealership, all I had to do was take the car on a test drive and sign the purchase agreements. Nice! More
Chiraz Salhi is an excellent Sales Representative. The whole experience was rather fantastic. I felt absolutely no pressure to buy a car as I have in the past from car dealers. I do plan to purchase aga whole experience was rather fantastic. I felt absolutely no pressure to buy a car as I have in the past from car dealers. I do plan to purchase again from them in the future. Thank you! Paul More
I recently helped my daughter buy her first new car. We couldn't be happier with the process from start to finish. It was a great, no hassle, no pressure experience from everyone we encountered at Criswel couldn't be happier with the process from start to finish. It was a great, no hassle, no pressure experience from everyone we encountered at Criswell. My daughter is very happy with her new Jeep Compass and I can't say enough about the professional, cordial service provided by all involved. I would highly recommend Criswell to anyone in the market for a new vehicle! More
I am always was very pleased with the quick but efficient service I received. But today I didn't just get and oil change. I met Richard Beckett and he helped with the purchase of my daughter's first car. A n service I received. But today I didn't just get and oil change. I met Richard Beckett and he helped with the purchase of my daughter's first car. A nice used 2007 Ford Focus. He is very kind and deal oriented salesman. More
Chiraz was friendly and very helpful. The test drive was fun and offered the necessary situations to test the car. We had little back and forth like you do at most dealerships. We moved to the bottom line q fun and offered the necessary situations to test the car. We had little back and forth like you do at most dealerships. We moved to the bottom line quickly. It was it a pleasure to do the deal. We really love the little car and we feel like we got a very fair price. Chiraz showed us how to use all the gadgets and followed up with a very nice phone call. Thank you for the great service. More
We liked that there was no high pressure sales tactics. We communicated to Mr. Jeffries that we were not in a hurry to decide. We test drove the two door and the four door and the staff were extremely help We communicated to Mr. Jeffries that we were not in a hurry to decide. We test drove the two door and the four door and the staff were extremely helpful both times. Mr. Jeffries made sure we were aware of all our options to ensure we were getting what we wanted. We am not pleased with the financing terms. I think you can do better with outside vendors. WeI would definitely recommend the dealership to others. More
Irene was wonderful. Very knowledgeable, very helpful, incredibly professional. She answered all our questions to our satisfaction. She was a delight do interact with. No high pressure, no BS. Bright, incredibly professional. She answered all our questions to our satisfaction. She was a delight do interact with. No high pressure, no BS. Bright, smart, professional. I highly recommend dealing with her for a pleasurable experience and a great deal. She was wonderful. More
Rod and Irene were both very friendly and helpful, Rod Heske did follow up with me regularly on my special order Fiat by calling me whenever he was updated on the delivery date since I was quite eager! Si Heske did follow up with me regularly on my special order Fiat by calling me whenever he was updated on the delivery date since I was quite eager! Sine then I brought my car in for a specific pairing problem with my iphone for bluetooth and the service people figured it out eventually even though it turned out it was not a Fiat problem but an iphone problem! I left a happy customer. More
Originaly went to test drive a 2012 Charger SRT8. Carl called 2 days before and said that someone had put a deposit on the car. But, he said that he had another on comming in the week after. Carl could h called 2 days before and said that someone had put a deposit on the car. But, he said that he had another on comming in the week after. Carl could have let me come in and switched me but he was straight up with me. So, he tells me that he had a car with the same engine and performance combination and asked if I still wanted to do a test drive. Sure ... I tested the Charger Super Bee. WOW! Great performance ... Spartan on the comforts. Carl said,"I have an idea ... I have a Charger R/T with the Road & Track package in the Redline 3 red." Hmmm ... OK let's try that. Tested it and the rest is history. I was out of the dealership in my new, red Charger in less thaan an hour. The finance manager advised me on the various accessories and didn't try to preasure me into products I didn't want. They honored the USAA proce and the Factory incentives. The trade in was quite fare. I tried dealers in Virginia ... high preassure, weekly phone calls and emails ... not my thing. This experience was way better. More