
Criswell Chrysler Jeep Dodge RAM and FIAT
Gaithersburg, MD
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 7:30 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:30 PM
Tuesday 7:00 AM - 7:30 PM
Wednesday 7:00 AM - 7:30 PM
Thursday 7:00 AM - 7:30 PM
Friday 7:00 AM - 7:30 PM
Saturday 7:00 AM - 3:00 PM
Sunday Closed
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This was my first time purchasing a vehicle and they definitely took care of me. The process was very smooth and hassle free! I didn't feel like they were taking advantage of me in the process. There is definitely took care of me. The process was very smooth and hassle free! I didn't feel like they were taking advantage of me in the process. There is a great team working here. More
Jeep purchase #2 from Jason @ Criswell. What can I say? Efficient, on point, and always customer service-centric. Jason once again proves why he is THE go-to guy for all things Jeep. Not once did I feel pr Efficient, on point, and always customer service-centric. Jason once again proves why he is THE go-to guy for all things Jeep. Not once did I feel pressured to make a decision, and, he was more than prepared to explain everything from top to bottom with regards to my purchase. Top notch all the way. I would like to thank him personally and feel his peers should recognize him accordingly. Thank you Jason! The lost art of the "customer first" approach is alive and well! P.S. My CoD/MW3 Jeep is already turning heads...LOVE IT. More
Our experience was excellent at Criswell. Chiraz was completely helpful providing assistance, answering questions and helping us choose the right vehicle for us. No pressure at all. She definitely goe completely helpful providing assistance, answering questions and helping us choose the right vehicle for us. No pressure at all. She definitely goes the extra mile helping the customers. We drove multiple vehicles to get the one that was right for us. Model, Style budget and features were all considered. She did a terrific job. Jeff also did a great job, doing what ifs on our various financial related options and was very good in explaining the various insurance options...again no pressure...Giles also wanted to assure that our experience went well and that the staff was fully attentive to our needs. He also went out of his way to get all the equipment that needed to go with the vehicle. Real customer service. Overall an A+ experience. Thank you Criswell. More
This was the most straight-forward car purchase in my This was the most straight-forward car purchase in my experience. Did every aspect of the purchase via e-mail and telephone. (I really like that This was the most straight-forward car purchase in my experience. Did every aspect of the purchase via e-mail and telephone. (I really like that. Saves so much time.) Consequently, when I showed up at the dealership, all I had to do was take the car on a test drive and sign the purchase agreements. Nice! More
Chiraz Salhi is an excellent Sales Representative. The whole experience was rather fantastic. I felt absolutely no pressure to buy a car as I have in the past from car dealers. I do plan to purchase aga whole experience was rather fantastic. I felt absolutely no pressure to buy a car as I have in the past from car dealers. I do plan to purchase again from them in the future. Thank you! Paul More
I recently helped my daughter buy her first new car. We couldn't be happier with the process from start to finish. It was a great, no hassle, no pressure experience from everyone we encountered at Criswel couldn't be happier with the process from start to finish. It was a great, no hassle, no pressure experience from everyone we encountered at Criswell. My daughter is very happy with her new Jeep Compass and I can't say enough about the professional, cordial service provided by all involved. I would highly recommend Criswell to anyone in the market for a new vehicle! More
I am always was very pleased with the quick but efficient service I received. But today I didn't just get and oil change. I met Richard Beckett and he helped with the purchase of my daughter's first car. A n service I received. But today I didn't just get and oil change. I met Richard Beckett and he helped with the purchase of my daughter's first car. A nice used 2007 Ford Focus. He is very kind and deal oriented salesman. More
Chiraz was friendly and very helpful. The test drive was fun and offered the necessary situations to test the car. We had little back and forth like you do at most dealerships. We moved to the bottom line q fun and offered the necessary situations to test the car. We had little back and forth like you do at most dealerships. We moved to the bottom line quickly. It was it a pleasure to do the deal. We really love the little car and we feel like we got a very fair price. Chiraz showed us how to use all the gadgets and followed up with a very nice phone call. Thank you for the great service. More
We liked that there was no high pressure sales tactics. We communicated to Mr. Jeffries that we were not in a hurry to decide. We test drove the two door and the four door and the staff were extremely help We communicated to Mr. Jeffries that we were not in a hurry to decide. We test drove the two door and the four door and the staff were extremely helpful both times. Mr. Jeffries made sure we were aware of all our options to ensure we were getting what we wanted. We am not pleased with the financing terms. I think you can do better with outside vendors. WeI would definitely recommend the dealership to others. More
Irene was wonderful. Very knowledgeable, very helpful, incredibly professional. She answered all our questions to our satisfaction. She was a delight do interact with. No high pressure, no BS. Bright, incredibly professional. She answered all our questions to our satisfaction. She was a delight do interact with. No high pressure, no BS. Bright, smart, professional. I highly recommend dealing with her for a pleasurable experience and a great deal. She was wonderful. More