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Criswell Chrysler Jeep Dodge RAM and FIAT
Gaithersburg, MD
804 Reviews
Criswell Auto began as a family owned Chevrolet dealership in 1972 and we are now one of Maryland's largest groups of independent, family-owned dealerships. We continue to expand and we currently have 11 New Vehicle franchises across three locations including Gaithersburg, Germantown and Thurmont, Maryland.
At Criswell Chrysler Jeep Dodge RAM, we strive to make buying or leasing a new vehicle a pleasant and rewarding experience.
Our primary goal is to satisfy our customers.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 7:30 PM
Saturday 9:00 AM - 6:00 PM
Sunday 12:00 PM - 5:00 PM
Service
Monday 7:00 AM - 7:30 PM
Tuesday 7:00 AM - 7:30 PM
Wednesday 7:00 AM - 7:30 PM
Thursday 7:00 AM - 7:30 PM
Friday 7:00 AM - 7:30 PM
Saturday 7:00 AM - 6:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:30 PM
Tuesday 7:00 AM - 7:30 PM
Wednesday 7:00 AM - 7:30 PM
Thursday 7:00 AM - 7:30 PM
Friday 7:00 AM - 7:30 PM
Saturday 7:00 AM - 6:00 PM
Sunday Closed
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Showing 804 reviews
January 16, 2011
After going to other dealers, we found that they worked After going to other dealers, we found that they worked with us the best. They were very helpful. We were very happy to buy our new van from them. After going to other dealers, we found that they worked with us the best. They were very helpful. We were very happy to buy our new van from them. We will tell our friends and family about the service we got. Phill Joans gave us a class, took his time and did not rush us. More
by ambmarks
Employees Worked With
Phill Joans Giles Bibic
Helpful August 11, 2010
I recently bought a 2011 Dodge Ram from Criswell Chrysler. After I had researched the car a little bit I knew that is what I wanted and had been hearing what great deals they are giving on trucks a Chrysler. After I had researched the car a little bit I knew that is what I wanted and had been hearing what great deals they are giving on trucks and suvs right now. It is so refreshing to experience buying a new car without that uncomfortable feeling of the overwhelmed by the common dealer tactics. I will recommend my friends to deal with these guys More
by Christopher Saiz
Employees Worked With
Joseph
July 05, 2010
We have bought our last 4 cars from Criswell Chrysler in Gaithersburg and found ourselves there for the 4th of July sale this past weekend. We bought a new 2010 Jeep Compass and once again got a tremendous Gaithersburg and found ourselves there for the 4th of July sale this past weekend. We bought a new 2010 Jeep Compass and once again got a tremendous deal on it. To tell you the truth we don’t plan to ever shop anywhere else. There is hardly ever any pressure from the sales team I mean you have to expect some but nothing like the other dealerships we have visited. To add to it, their service department has bent over backwards when we would have to take our other vehicles in for service. They have always fit us in as quickly as possible and made sure their work was up to standards. We will continue to recommend Criswell Chrysler! More
by KeishaW
Employees Worked With
Larry
May 14, 2010
Best dealership I’ve ever been to. The staff was great the environment was fun and the entire facility was spotless. This dealership has a ton of personality ? really enjoyed myself and I’m very happy abo the environment was fun and the entire facility was spotless. This dealership has a ton of personality ? really enjoyed myself and I’m very happy about my 2009 Jeep Commander I got a great deal. 2 thumbs up. I really needed to take the time to show my gratitute to everyone at Criswell Chrysler they did everything in their power to take care of all of my needs time and time again. I'm very grateful. More
by Bodwell1088
Employees Worked With
Jissepe
