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Criswell Chrysler Jeep Dodge RAM and FIAT

Gaithersburg, MD

4.4
820 Reviews
Criswell Auto began as a family owned Chevrolet dealership in 1972 and we are now one of Maryland's largest groups of independent, family-owned dealerships. We continue to expand and we currently have 11 New Vehicle franchises across three locations including Gaithersburg, Germantown and Thurmont, Maryland. At Criswell Chrysler Jeep Dodge RAM, we strive to make buying or leasing a new vehicle a pleasant and rewarding experience. Our primary goal is to satisfy our customers.
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84 Bureau Drive

Gaithersburg, MD

20878

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Showing 820 reviews

May 01, 2021

Awesome guy to work with explained and was upfront with every concern you'll need to know during your car buying experience simple and easy! More

by charly
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Vanessa Gageiro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jourdain McCants
May 03, 2021 -

Criswell Chrysler Jeep Dodge RAM and FIAT responded

Charly, we are so happy to read such a great review about Criswell Chrysler Dodge Jeep Ram Fiat! Thank you for taking the time to provide us with this feedback!

April 29, 2021

I've now purchased two vehicles from Yakov and both were handled in fantastic manner. He succinctly puts down the listings of expenses (vehicle, tax, titling, etc.) and presents it with Criswell's great pri More

by KevernSpurlin
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Thong Nguyen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Yakov Shadyavichyus
Apr 30, 2021 -

Criswell Chrysler Jeep Dodge RAM and FIAT responded

Thank you for taking this time to highlight the excellent work of Yakov! If there is anything additional we can assist you with, please do not hesitate to reach out to any of our team members.

April 25, 2021

I loved the fact that during Covid we were able to get a lot of the talks done via email or phone. Kathryn didn't sugar coat things with me and we were able to get to the point instead of the car salesperso More

by Mhyppolite12
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Don in finance was very helpful as well 5stars, Kathryn Bitter
Apr 29, 2021 -

Criswell Chrysler Jeep Dodge RAM and FIAT responded

Congratulations on the purchase of your new vehicle! We really appreciate that you took the time to let us know that you had an outstanding experience with Kathryn!

April 21, 2021

Kathryn was pleasant and professional. Answered al my questions and followed up with my insurance company. Would absolutely buy another car there again. She even met me half way to deliver my car as I li More

by steve
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kathryn Bitter
Apr 23, 2021 -

Criswell Chrysler Jeep Dodge RAM and FIAT responded

Thank you for taking the time to let us know that Kathryn went above and beyond to help you have a great purchasing experience. Thank you for choosing Criswell

April 11, 2021

Dealership is very fair with the pricing. Kathryn and Morris were great, incredibly helpful and friendly. This is the first time I’ve had a good experience at a car dealership. More

by James T
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Morris Williams, Kevin Glassic, Kathryn Bitter
Apr 13, 2021 -

Criswell Chrysler Jeep Dodge RAM and FIAT responded

Excellent! We are delighted to hear that our knowledgable and helpful team was able to exceed your expectations for what the car buying process can be. Thank you for choosing Criswell!

April 07, 2021

I recently picked up my first Wrangler (2021 Unlimited Sport S). Wanted to share my experience in case it would be interesting to others. TL;DR - If you are within driving distance of Gaithersburg, More

by Will
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Leon Travis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 08, 2021 -

Criswell Chrysler Jeep Dodge RAM and FIAT responded

Thank you so much for taking the time to share your story with us! We are thrilled that you had such an exemplary and recommendation worthy experience with Leon and the Criswell team! If you have any further questions, please give us a call. We're always happy to help!

April 03, 2021

Criswell is a reliable place to take my car for any and all repairs. Jim is the best!!! Quick, efficient, knowledgeable, ultra polite. I know I can count on them for all my auto needs. More

by cardad
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jim Clutter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 06, 2021 -

Criswell Chrysler Jeep Dodge RAM and FIAT responded

Thank you for your continued relationship with Criswell and thank you for this positive review for our team! We look forward to seeing you again at your next visit.

March 29, 2021

Kathryn made the car buying experience so easy! She had everything ready for us when we arrived so the process was smooth and quick, which is a huge deal when you have two kids in tow. Thank you Kathryn! More

by Swarbrick8
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kathryn Bitter
Mar 30, 2021 -

Criswell Chrysler Jeep Dodge RAM and FIAT responded

Congratulations on your recent purchase! We love hearing how happy our customers are with their new vehicles and we are ecstatic that Kathryn was really able to help you out. If there is anything additional we can assist you with, please do not hesitate to reach out to any of our team members.

March 28, 2021

Leon was recommended me by jeep forums and I'm glad I took their advice. He made it simple to pick out the options I wanted and was fast to respond to me even on his day off. Good prices and easy to work More

by TC
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Leon Travis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 29, 2021 -

Criswell Chrysler Jeep Dodge RAM and FIAT responded

We love hearing how happy our customers are with their new vehicles! Thank you for taking the time to share this positive feedback for Leon!

March 27, 2021

Mr. Leon Travis was recommended to me in jlwrangerforums. This by far was the best truck buying experience for myself ever. Thank you for your help and your service to this great nation. Chris Vigna More

by pepvig
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Leon Travis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 29, 2021 -

Criswell Chrysler Jeep Dodge RAM and FIAT responded

Congratulations on the purchase of your new Jeep! We are ecstatic to hear that you had a 5 star experience with Leon and the Criswell team. If there is anything additional we can assist you with, please do not hesitate to reach out to any of our team members.

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