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Criswell Honda
Germantown, MD
3,006 Reviews
Criswell Auto began as a family owned Chevrolet dealership in 1972 and we are now Maryland's largest group of independent, family-owned dealerships. We continue to expand and we currently have 11 New Vehicle franchises across three locations including Gaithersburg, Germantown and Thurmont, Maryland.
Criswell Honda has trained professionals ready to give you exceptional customer service and satisfaction.
We look forward to giving you the best automotive experience you've ever had!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 7:30 PM
Saturday 9:00 AM - 6:00 PM
Sunday 12:00 PM - 5:00 PM
Service
Monday 7:00 AM - 7:30 PM
Tuesday 7:00 AM - 7:30 PM
Wednesday 7:00 AM - 7:30 PM
Thursday 7:00 AM - 7:30 PM
Friday 7:00 AM - 7:30 PM
Saturday 8:00 AM - 6:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:30 PM
Tuesday 7:00 AM - 7:30 PM
Wednesday 7:00 AM - 7:30 PM
Thursday 7:00 AM - 7:30 PM
Friday 7:00 AM - 7:30 PM
Saturday 7:00 AM - 6:00 PM
Sunday Closed
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Showing 3,006 reviews
August 28, 2025
Rodrigo is knowledgeable, trustworthy, personable. Dealership has highly responsive customer service team. Very satisfied customer. Dealership has highly responsive customer service team. Very satisfied customer. More
by TC
Employees Worked With
Other Employees :
Doug Williams, Manager. Several techs in customer service.
August 19, 2025
This dealership was very professional and had lots of options of vehicles to choose from. Everything was easy to figure out and everyone was nice options of vehicles to choose from. Everything was easy to figure out and everyone was nice More
by amayaroeder
Employees Worked With
August 16, 2025
I love how Tesfa was patient and did not pressure me at all. He showed me several cars that fit my interest. He’s easy going and I enjoyed our test drives together. all. He showed me several cars that fit my interest. He’s easy going and I enjoyed our test drives together. More
by Linda
Employees Worked With
August 07, 2025
Great location, lots of choices. Rodrigo, was really kind to work with. We didn’t feel pressure and took our time in deciding and selecting the right car. Rodrigo, was really kind to work with. We didn’t feel pressure and took our time in deciding and selecting the right car. More
by Sverma71
Employees Worked With
July 31, 2025
Rodrigo was amazing he handle everything and made it simple quick transaction. This is my second car I buy at this dealership. simple quick transaction. This is my second car I buy at this dealership. More
by paulmartinez1970
Employees Worked With
July 20, 2025
yo compre mi kia Niro recientemente en este concesionario y el personal me ayudo mucho yme vendio el carro con un excelente precio muy recomendado si nesesitan un carro ellos son los recomendados y el personal me ayudo mucho yme vendio el carro con un excelente precio muy recomendado si nesesitan un carro ellos son los recomendados More
by Alexis
Employees Worked With
July 17, 2025
We recently purchased a 2023 Tesla Y from Criswell Honda, and we couldn't be happier with the experience. From the moment we walked in, Rodrigo made the entire process smooth, stress-free, and genuinely enjo and we couldn't be happier with the experience. From the moment we walked in, Rodrigo made the entire process smooth, stress-free, and genuinely enjoyable. He was knowledgeable, patient, and never pushy. He took the time to answer all our questions about the vehicle. His professionalism and honesty truly set him apart. More
by Hammad Hassan
Employees Worked With
July 16, 2025
Great nice people to talk too. ..explain a lot about the car you're buying...especially the payment...plus you're warranty...except no freebie...oppss my bad they gave us fre ..explain a lot about the car you're buying...especially the payment...plus you're warranty...except no freebie...oppss my bad they gave us free pen.. More
by Reyne
Employees Worked With
July 04, 2025
Great dealership with great customer service. Everyone was pleasant and happy to help. Quick services and no pressure. Highly recommend. Everyone was pleasant and happy to help. Quick services and no pressure. Highly recommend. More
by Jkarnes
Employees Worked With
June 30, 2025
Hamza provided excellent service. Seamless purchase and extremely helpful. Would request Hamza again when buying another car. Seamless purchase and extremely helpful. Would request Hamza again when buying another car. More
by docclark123
Employees Worked With
