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Criswell Honda

Germantown, MD

4.8
2,923 Reviews
Criswell Auto began as a family owned Chevrolet dealership in 1972 and we are now Maryland's largest group of independent, family-owned dealerships. We continue to expand and we currently have 11 New Vehicle franchises across three locations including Gaithersburg, Germantown and Thurmont, Maryland. Criswell Honda has trained professionals ready to give you exceptional customer service and satisfaction. We look forward to giving you the best automotive experience you've ever had!
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19525 Amaranth Drive

Germantown, MD

20874

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Showing 2,923 reviews

July 26, 2018

First time customer I called the dealer to inquire about a 2015 Genesis and spoke with Tom. He was very welcoming and easy going over the phone which made me feel comfort More

by Jrmarcia85
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jim Walker, Tommy Karanikolis
Jul 31, 2018 -

Criswell Honda responded

Thanks for sharing the details of your wonderful buying experience at Criswell Honda. Tom and the entire sales team strive to provide a remarkable purchasing process from start to finish while giving you the time to decide on the vehicle that best suits your needs and budget. Your recommendations mean a lot to us, and we hope to work with you again in the future.

July 25, 2018

Great experience trading in and buying a new car! We have bought 12 cars from Criswell and have always had a good experience! This time we worked with Dominique Vattuone and I was treated like family! More

by Donna Preller
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dominique Vattuone
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 31, 2018 -

Criswell Honda responded

We appreciate your continued patronage and are thrilled to hear that you had another excellent buying experience at our dealership. We look forward to seeing you again!

July 22, 2018

Great used car buying experience I found the help of Tommy very useful and one of the best and honest salesmen . He greeted me right when I stepped on the lot and pointed me to the ri More

by Renso2929
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tommy Karanikolis
Jul 23, 2018 -

Criswell Honda responded

At Criswell Honda, it's our pleasure to help you find the vehicle that best suits your needs and budget. Our courteous staff is always willing to answer questions and provide the information that you need to complete a great buying event. Thanks again for the positive review!

July 21, 2018

This company lies a bi time. This company lies a big time, specially when they have to do a warranty or a free repairs. They would lie to you by saying the repairs are done, and t More

by Kregg
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Gary Graves
July 21, 2018

Amazing! When we got to the door Tommy was ready to greet us with a big smile. He was very easy to talk to and addressed all of our questions. He was not pus More

by musgrli
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tommy Karanikolis
Jul 23, 2018 -

Criswell Honda responded

We're thrilled to see that your recent buying experience at Criswell Honda was informative and stress-free. Tommy and the other members of our sales team make customer satisfaction a priority. We look forward to the next opportunity to work with you!

July 20, 2018

Not keeping their words The first approach with Tommy was great, but there were some issues that needed to be fixed with the car which Tommy promised to fix, which never got More

by Kregg
Customer Service
Recommend Dealer
No
Employees Worked With
Tommy Karanikolis
July 20, 2018

Excellent Service!!!!!!!! Tom was very detail and knowledgeable. This was by far the most pleasurable car buying experience ever! I will be sure the read the word! More

by Princess Grace
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Thomas Higdon
Jul 23, 2018 -

Criswell Honda responded

Thanks for taking the time to let us know that you had a wonderful buying experience at Criswell Honda! We appreciate the opportunity to work with you and hope to see you again.

July 19, 2018

Great Service Tommy was friendly, knowledgeable and very helpful. He did his best to help me get a great deal and was very accommodating when he realized I was sho More

by cmtfisher17
Recommend Dealer
Yes
Employees Worked With
Mike Tomazos, Tommy Karanikolis
Jul 20, 2018 -

Criswell Honda responded

We're so glad you had an awesome buying experience at Criswell Honda! Tommy and the other members of our sales team make it a priority to provide an easy and efficient purchasing process from start to finish. We appreciate your business and hope to work with you again in the future.

July 18, 2018

Very friendly and comfortable experience I visited Tommy at the recommendation of a friend, to find a used car replacement for my daughter that had recently been in a accident. He was very f More

by Josie-1234
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tommy Karanikolis
Jul 18, 2018 -

Criswell Honda responded

We really appreciate you taking the time to share your positive experience at Criswell Honda! Many of our customers comment on the great service they experience when working with Tommy to purchase a vehicle. We value your business and hope to assist you with any of your future automotive needs.

July 18, 2018

Aweosome ! Tom , he is fantastic and friendly to talk to Good hospitality. I did financing, my process was quite quick and I got my car within a couple of hours after test drive along with the tag which wa More

by priyanka
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tommy Karanikolis
Jul 19, 2018 -

Criswell Honda responded

Thank you for choosing Criswell Honda for your recent purchase! Our courteous team appreciates the opportunity to offer you a remarkable buying experience at our dealership. We hope to be of service to you again in the future.

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