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Criswell Honda

Germantown, MD

4.7
2,924 Reviews
Criswell Auto began as a family owned Chevrolet dealership in 1972 and we are now Maryland's largest group of independent, family-owned dealerships. We continue to expand and we currently have 11 New Vehicle franchises across three locations including Gaithersburg, Germantown and Thurmont, Maryland. Criswell Honda has trained professionals ready to give you exceptional customer service and satisfaction. We look forward to giving you the best automotive experience you've ever had!
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19525 Amaranth Drive

Germantown, MD

20874

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Showing 2,924 reviews

June 28, 2018

Victor Castro at Criswell Honda is the best!!! We’ve bought and leased two vehicles from Victor Castro at Criswell Honda; both were fantastic experiences! Victor is extremely knowledgeable and make More

by TaylorM.
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Victor Castro, Victor Azari
Jul 06, 2018 -

Criswell Honda responded

Thanks for taking the time to provide such a wonderful review! It's great to know that you can trust Victor to offer an outstanding buying experience at Criswell Honda every time you visit. Your recommendations mean a lot to us, and we look forward to seeing you again!

June 28, 2018

ODYSSEY 2019 EXL Victor Castro is the best salesperson You can trust his word. He gave me Certificate of Guarantee price over the internet(email) good price More

by chang
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Victor Castro, Victor Azari
Jul 06, 2018 -

Criswell Honda responded

We appreciate the positive feedback! It's fantastic to see that you were provided with an excellent buying experience at Criswell Honda.

June 24, 2018

Great Experience from Tommy Tommy, was professional, direct, respectful and worked hard to make the process easy. I appreciate his straight forward and honest demeanor and his li More

by Mike
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Victor Azari, Mike Tomazos, Tommy Karanikolis
Jun 25, 2018 -

Criswell Honda responded

Thanks for the super review! It's a pleasure to see that your recent visit to Criswell Honda resulted in an excellent purchasing experience. Customers often comment on the great service they receive when working with Tommy. We value your business and appreciate the recommendations.

June 24, 2018

thank you for helping to get a car thank you for helping me get a car. great service. i had a very good price car fast processing. sorry for late come to the store. also very thankful f More

by baaska
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tommy Karanikolis
Jun 25, 2018 -

Criswell Honda responded

Thank you for choosing Criswell Honda! We're glad that we could help you purchase your new car at our dealership. We value your business and look forward to working with you again!

June 23, 2018

Streamlined process I knew what I wanted and needed when I walked onto the lot. Tommy helped me work out a deal within my budget and needs and is very direct and good hum More

by Jake
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tommy Karanikolis
Jun 25, 2018 -

Criswell Honda responded

It's our pleasure to help you find the vehicle that best fits your wants, needs, and budget! Thanks for taking the time to let us know that you had a remarkable buying experience when working with Tommy at Criswell Honda. We hope to be of service to you again in the future.

June 20, 2018

Help with buying a car Tommy helped my boyfriend and I pick out the right car for him. He was very honest and patient. Definitely go see him to close a deal! Thanks again More

by Rocky
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jim Walker, Tommy Karanikolis
Jun 22, 2018 -

Criswell Honda responded

Our sales team is always happy to help! It's great to hear that Tommy provided a great buying experience at Criswell Honda. We appreciate your business and hope to see you again!

June 18, 2018

Anthony Voisinet Anthony was very professional. He was friendly and easy to work with. We could tell he truly cared about getting us the car we wanted. More

by amatourbana
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Anthony Voisinet
Jun 20, 2018 -

Criswell Honda responded

We're so happy you had an outstanding buying experience at Criswell Honda! We appreciate the opportunity to work with you and hope to see you again at our dealership.

June 14, 2018

Wonderful experience from start to finish We were in a desperate situation after our son’s truck was ruined in a flood. From our initial online search & inquiry, Tommy was immediately respons More

by PatiCFanp
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Aaron Byrams, Mahaman Kolo, Tommy Karanikolis
Jun 20, 2018 -

Criswell Honda responded

It's our pleasure to help! Our team is dedicated to providing a great buying experience and we are pleased to see that we met that goal. We value your business and are very happy that you are pleased with your new car from Criswell Honda!

June 14, 2018

Excellent service from Natasha Parsard It was our second occasion to purchase another car from Criswell Honda Germantown in less that a year. My husband and I decided to go back to Criswe More

by Dorothy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Natasha Parsard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 20, 2018 -

Criswell Honda responded

Thanks so much for coming back to Criswell Honda for another car! It's a delight to see that you had such a positive buying experience with Natasha. We appreciate the wonderful review and look forward to your next visit.

June 13, 2018

Great experience / loyalty What a great experience working with Tommy and Phil at Criswell Honda in Germantown. They made the sometimes intimidating experience of buying a new " More

by Happy Audi owner
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Phil Meilleur, Tommy Karanikolis
Jun 20, 2018 -

Criswell Honda responded

Buying a car certainly can be a stressful experience! It's wonderful to see that Tommy and Phil made your buying experience at Criswell Honda a positive one. We value your business and look forward to working with you again in the future.

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