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Criswell Honda

Germantown, MD

4.8
2,991 Reviews
Criswell Auto began as a family owned Chevrolet dealership in 1972 and we are now Maryland's largest group of independent, family-owned dealerships. We continue to expand and we currently have 11 New Vehicle franchises across three locations including Gaithersburg, Germantown and Thurmont, Maryland. Criswell Honda has trained professionals ready to give you exceptional customer service and satisfaction. We look forward to giving you the best automotive experience you've ever had!
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19525 Amaranth Drive

Germantown, MD

20874

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Showing 2,991 reviews

May 19, 2018

It was great. Very happy with the car! I had to lease a new vehicle after my previous lease was totaled in an accident where I was hit by a drunk driver last week. More

by Emilyg
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jessica Baum, Darius Alexander
May 22, 2018 -

Criswell Honda responded

We're very sorry to hear of these circumstances but are so glad that the team at Criswell Honda was able to help you out and get you into a new car in a timely manner. It's great to know that you are happy with your car and your experience at our dealership. We hope to be of service to you again in the future.

May 18, 2018

Used Car Purchase Found a car on Car Gurus that met the criteria I was looking for. Sent an inquiry to Criswell Honda and within minutes received an email from Sean Na More

by callmecass
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sean Nazemian
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 22, 2018 -

Criswell Honda responded

We are pleased to see that your recent visit to Criswell Honda resulted in a positive buying experience. It's great to know that Sean responded promptly and assisted you throughout your buying event. We value your business and hope to work with you again!

May 13, 2018

Excellent Anthony was attentive and responsive, giving us the ability to explore the new SUV features and options. We turned in our car, which was purchased at More

by marianfred
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mahaman Kolo, Anthony Voisinet
May 14, 2018 -

Criswell Honda responded

Thanks so much for coming back to Criswell Honda for your most recent purchase! We appreciate your continued patronage and are very happy to see that you were provided with a positive customer experience by Anthony. Enjoy your new SUV!

May 12, 2018

Wonderful experience! Victor made the car buying experience a delight. He was very informative about the Honda hybrid & it’s electronic mechanisms. Jim was also helpf with More

by Earthygirl
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Victor Castro, Jim Walker
May 14, 2018 -

Criswell Honda responded

Thanks for taking the time to let us know that you had a fantastic buying experience at Criswell Honda! We're pleased to see that Victor and Jim offered the support and information needed for a positive purchasing event at our dealership, and we hope to be of service to you again in the future!

May 06, 2018

Outstanding!!! The service and attention you expect. Mr. Odum was able to answer all my questions. He taught me as well showed me the details of the car as I was ask More

by Honda2018
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jim Walker, Kwame Odum
May 07, 2018 -

Criswell Honda responded

Our sales consultants enjoy the opportunity to share all of the options and details available from Honda! We value your business, and it's great to know that you had an outstanding buying experience at our dealership. Thanks again for choosing Criswell!

May 06, 2018

Trustworthy and efficient dealership I purchased a 2018 Honda Fit, and Victor and Jessica were immensely helpful, efficient and the best car buying experience I have had in years. I am g More

by John
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Victor Castro, Jessica Baum
May 07, 2018 -

Criswell Honda responded

We appreciate your vote of confidence! It's a pleasure to see that you had an excellent buying experience at Criswell Honda. Our team will be here to help when you are ready to start looking for your next vehicle. Thanks again for choosing Criswell!

May 05, 2018

Happy owner of the Honda Pilot EX-L 2018 Victor Castro is a very helpful and professional experience Sale Consultant at Criswell Honda in Germantown, Maryland. He answered all my questions re More

by Vuong i
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Victor Castro
May 07, 2018 -

Criswell Honda responded

Thank you for the kind review of your positive experience at Criswell Honda! We are very happy to hear that all of your questions were answered and that Victor was so supportive in helping you find the vehicle that you wanted. We appreciate the recommendations and look forward to the opportunity to help others find the Honda that fits their needs and budget too!

May 04, 2018

Friendly and professional Tommy was a friendly and respectful salesman. I appreciated his approach to the sale and his desire to go out of his way to help in the little details More

by JP3
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tommy Karanikolis
May 07, 2018 -

Criswell Honda responded

We appreciate your positive feedback! It's always great to know that our sales consultants, like Tommy, have provided a great car buying experience at our dealership. We appreciate your business and look forward to your next visit!

May 04, 2018

Thanks to God and Mr Tommy After been suffering from taking buses and trains, I always get too tired as a young guy, so my getting to the dealership I met favor by meeting Mr. T More

by Champg6ix
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mahaman Kolo, Tommy Karanikolis
May 07, 2018 -

Criswell Honda responded

We are so happy to see that Tommy was able to help you find just the right car at Criswell Honda! We value your business and hope to see you again.

May 03, 2018

Excellent She was really helpful & friendly with us. She offered us the best price for our trading car. Negotiating with her wasn’t a problem. I am really tha More

by Harsha
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Mahaman Kolo
May 04, 2018 -

Criswell Honda responded

Thanks for taking the time to let us know that you had a great buying experience at Criswell Honda! We appreciate the positive review and hope to be of service to you again in the future.

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