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Criswell Honda
Germantown, MD
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 7:30 PM
Saturday 9:00 AM - 6:00 PM
Sunday 12:00 PM - 5:00 PM
Service
Monday 7:00 AM - 7:30 PM
Tuesday 7:00 AM - 7:30 PM
Wednesday 7:00 AM - 7:30 PM
Thursday 7:00 AM - 7:30 PM
Friday 7:00 AM - 7:30 PM
Saturday 8:00 AM - 6:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:30 PM
Tuesday 7:00 AM - 7:30 PM
Wednesday 7:00 AM - 7:30 PM
Thursday 7:00 AM - 7:30 PM
Friday 7:00 AM - 7:30 PM
Saturday 7:00 AM - 6:00 PM
Sunday Closed
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Very helpful My husband and I needed to buy a new car after ours was totaled. We stopped in on a whim to view one car we saw online. Jae met us at the door and too My husband and I needed to buy a new car after ours was totaled. We stopped in on a whim to view one car we saw online. Jae met us at the door and took care of us from there. He wasn't pushy and was very friendly. We had our max budget and Jae and his manager, Mike, worked to help us get as close to that range as possible. They then worked with financing to help us get a monthly payment we were comfortable with. The car buying process can be such a hassle, but they helped make it go smoothly. Keep in mind, that the process itself does take time, but I don't think that is really anything they can control. More
First Car Purchase Jae was overall really great. He returned my phone call right away and even followed up with a text about the car I was interested in. He was very eas Jae was overall really great. He returned my phone call right away and even followed up with a text about the car I was interested in. He was very easy to talk and very down to earth and was really looking to help me get the car I needed, not just make a sale! This was actually my first time buying a car and he made it really great. More
Satisfied I had the best customer service ever from Dominique He is such a great guy who knows he job very well. I would recommend him to anyone I had the best customer service ever from Dominique He is such a great guy who knows he job very well. I would recommend him to anyone More
Thanks to Jae Lim, I am a happy new owner of CR-V My husband and I are the repeat customers to this dealer. 4 years ago we purchased 2 cars from Criswell, and the salesman who helped us was Jae Lim. My husband and I are the repeat customers to this dealer. 4 years ago we purchased 2 cars from Criswell, and the salesman who helped us was Jae Lim. Since unexpected accident in Janurary, I lost my car and I had to buy a new one. We did not hesitate to reach out to Jae Lim for my need, and we are not disappointed. He was very helpful from the beginning to the end. He is friendly, thoughtful, knowledgeable (he used to be a mechanic!) and trustworthy. I highly recommend Jae Lim for anyone. More
They work hard to make YOU the customer happy!! The staff is very helpful in answering questions and assisting in making the purchase of a new/used vehicle. A great experience to deal with an upsta The staff is very helpful in answering questions and assisting in making the purchase of a new/used vehicle. A great experience to deal with an upstanding dealership and pleasurable staff at Criswell Honda, thanks. More
Victor was the best salesman I have worked with..ever. From the second I arrived at the dealership, Victor was an absolute pleasure to work with. Victor listened to what I was looking for and provided the From the second I arrived at the dealership, Victor was an absolute pleasure to work with. Victor listened to what I was looking for and provided the product knowledge to get me in to the perfect vehicle (on his first try). Not only did he respect my budget and requests his team work with Jessica Baum was nothing less than exceptional. Both team members made an extremely stressful day quick, easy and understandable. I truly felt my best interests were considered through the entire buying process. Would recommend these two to all customers! More
Wonderful Car Buying Experience Dominique made my car buying experience a memorable one.I like the way he approached.No disturbing calls.He explained the car features which I looked Dominique made my car buying experience a memorable one.I like the way he approached.No disturbing calls.He explained the car features which I looked at and offered good deal. He was very professional and sincere.I would recommend Criswell Honda. Special thanks to Rameez & Umar to get the best deal. More
Thanks to Dominique Vattuone Dominique Vattuone is the one who helped me buying my new Honda Civic. He was fast and practical. They picked me from my home so I could drive back Dominique Vattuone is the one who helped me buying my new Honda Civic. He was fast and practical. They picked me from my home so I could drive back home using my new car. Overall it was a very pleasant experience. More
Professional and Sincere Salesmanship Dominque was professional, personable, trusted, sincere. Purchasing a CR-V Honda through Dominique was the most positive experience we ever had in pur Dominque was professional, personable, trusted, sincere. Purchasing a CR-V Honda through Dominique was the most positive experience we ever had in purchasing a car. He took the time to be thorough in explanations, demonstrated and helped us set up phone and gps connections and other features of the car as well as written and visual media instructions. He went beyond just selling a car - he provided true customer service. More
Wonderful, No-Nonsense Experience! My husband and I were recently in the market for a new 2018 Honda Accord. We were tremendously pleased with our experience at Criswell Honda, just 30 My husband and I were recently in the market for a new 2018 Honda Accord. We were tremendously pleased with our experience at Criswell Honda, just 30 minutes away from the heard of D.C. Dominique Vattuone is a wonderful sales manager (title is Sales & Leasing Consultant). Dominique did not play games with us - he was very open and transparent. We believe we got a fair deal. Unlike other sales managers (from whom I did not buy a car), Dominique was very respectful. You can tell that Dominique loves his job! He went out of his way to make sure we were completely satisfied with our purchase. And he made the experience very enjoyable! I will recommend Criswell to other friends in the market. Thank you! More