
Criswell Honda
Germantown, MD
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 7:30 PM
Saturday 9:00 AM - 6:00 PM
Sunday 12:00 PM - 5:00 PM
Service
Monday 7:00 AM - 7:30 PM
Tuesday 7:00 AM - 7:30 PM
Wednesday 7:00 AM - 7:30 PM
Thursday 7:00 AM - 7:30 PM
Friday 7:00 AM - 7:30 PM
Saturday 8:00 AM - 6:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:30 PM
Tuesday 7:00 AM - 7:30 PM
Wednesday 7:00 AM - 7:30 PM
Thursday 7:00 AM - 7:30 PM
Friday 7:00 AM - 7:30 PM
Saturday 7:00 AM - 6:00 PM
Sunday Closed
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Keeping our 2011 CR-Z and 2018 HR-V running like new Tania has gone over and above what is expected of services adviser. We are a very busy couple and with trying to keep track of what services need to Tania has gone over and above what is expected of services adviser. We are a very busy couple and with trying to keep track of what services need to be done. She is always willing to work with us and has someone call us to remind us what needs to be done and set it all up. She keeps ahead of what is need next especially with one the cars being 7 years old. I never feel that try to over change me or try take advance of us in anyway. Thank you Tania for always looking out for us and for be such a great and reliable service rep and thank you Mike Cohn for being a great service manager and being there for your custamers.. More
Excellent Purchase Experience - Thanks Victor Castro! I just bought a Honda CRV from Chriswell, and am pleased to share what a comfortable and relaxing experience I had. Victor Castro assisted us with ou I just bought a Honda CRV from Chriswell, and am pleased to share what a comfortable and relaxing experience I had. Victor Castro assisted us with our purchase. He left a great impression starting with our first email and phone communications. Through the entire time at the dealership, test drive through finance processing, Victor kept tabs to make sure we were taken care of. I also felt Victor was honest and transparent, and truly cared that we were happy with our purchase. The financing process was efficient and easy. Victor Azari really listened to us, and didn't push when we were clear about what we wanted. The best financing experience we've had at a dealership. The next time we buy a Honda, we'll be sure to go to Chriswell and ask for Victor Castro. More
Fast & clear Service John Hicks was really helpful to close this lease deal. He provided me all information required and he responded quickly for all my questions . great John Hicks was really helpful to close this lease deal. He provided me all information required and he responded quickly for all my questions . great customer service from Criswell honda. More
3rd car from Victor Castro This was my third purchase through Criswell Honda’s Victor Castro. I will be buying a fourth from him in May. Great guy and super helpful. This was my third purchase through Criswell Honda’s Victor Castro. I will be buying a fourth from him in May. Great guy and super helpful. More
Clear, stress-free experience Natasha was a pleasure to work with! Car-shopping is a rare and intimidating experience for me, so I walked in nervous and on the defensive. Natasha w Natasha was a pleasure to work with! Car-shopping is a rare and intimidating experience for me, so I walked in nervous and on the defensive. Natasha was open, friendly, and honest, and immediately put me at ease. She gave me a very clear and fair price for my new car up front, and I felt no pressure or need to haggle. I'm very happy with my experience here, and happy with my new car. More
Great Service Brian! Brian Kasozi listened to what I wanted and when I got to the dealership I got just that! Friendly & Exceptional service by Brian. Thank you! Brian Kasozi listened to what I wanted and when I got to the dealership I got just that! Friendly & Exceptional service by Brian. Thank you! More
Amazing Experience Take and example from these guys on how to treat a potential client...Came in to inquire about purchasing a 2018 Pilot and trading in our 2014 Pilot. Take and example from these guys on how to treat a potential client...Came in to inquire about purchasing a 2018 Pilot and trading in our 2014 Pilot. Dominique and the team were TREMENDOUS in every aspect of the journey. There was never any pressure applied and it was refreshing to deal with Dominique who actually cared about the customer versus anything else. I cannot speak highly enough on how enjoyable the experience was. Thanks !!!!!!!! More
Excellent and Exquisite Customer Service! Dominique Vatuonne II was exquisite!, Took care of me with authenticity and genuine propensity for serving. Overall all the salespeople where friendly Dominique Vatuonne II was exquisite!, Took care of me with authenticity and genuine propensity for serving. Overall all the salespeople where friendly, nice atmosphere. The finance person, Kolo, was also very helpful. Very laid back dealer, no stress, they put people before profit. You can them 100% to get you the best deal! They even fed me! Looking forward to having my vehicle serviced there as well. More
Good service I bought my new 2016 CRV from Criswell Honda, yesterday I went to there for oil change. Lynn Smith was very kind and asked what kind of service I need I bought my new 2016 CRV from Criswell Honda, yesterday I went to there for oil change. Lynn Smith was very kind and asked what kind of service I need for my car. After she knew my car need oil change, she suggested me to take a shuttle to go back to my workplace since waiting line is long and it might take 3 hours. She then kindly give me a board for taking shuttle. I am very satisfied with this service. More
Very helpful My husband and I needed to buy a new car after ours was totaled. We stopped in on a whim to view one car we saw online. Jae met us at the door and too My husband and I needed to buy a new car after ours was totaled. We stopped in on a whim to view one car we saw online. Jae met us at the door and took care of us from there. He wasn't pushy and was very friendly. We had our max budget and Jae and his manager, Mike, worked to help us get as close to that range as possible. They then worked with financing to help us get a monthly payment we were comfortable with. The car buying process can be such a hassle, but they helped make it go smoothly. Keep in mind, that the process itself does take time, but I don't think that is really anything they can control. More