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Criswell Honda
Germantown, MD
2,993 Reviews
Criswell Auto began as a family owned Chevrolet dealership in 1972 and we are now Maryland's largest group of independent, family-owned dealerships. We continue to expand and we currently have 11 New Vehicle franchises across three locations including Gaithersburg, Germantown and Thurmont, Maryland.
Criswell Honda has trained professionals ready to give you exceptional customer service and satisfaction.
We look forward to giving you the best automotive experience you've ever had!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 7:30 PM
Saturday 9:00 AM - 6:00 PM
Sunday 12:00 PM - 5:00 PM
Service
Monday 7:00 AM - 7:30 PM
Tuesday 7:00 AM - 7:30 PM
Wednesday 7:00 AM - 7:30 PM
Thursday 7:00 AM - 7:30 PM
Friday 7:00 AM - 7:30 PM
Saturday 8:00 AM - 6:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:30 PM
Tuesday 7:00 AM - 7:30 PM
Wednesday 7:00 AM - 7:30 PM
Thursday 7:00 AM - 7:30 PM
Friday 7:00 AM - 7:30 PM
Saturday 7:00 AM - 6:00 PM
Sunday Closed
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Showing 2,993 reviews
September 13, 2017
Amazing experience as a first car buyer. I bought a pre-owned car from Criswell Honda located in Germantown on 08/30/2017. It was a very easy process as the car was really clean and already I bought a pre-owned car from Criswell Honda located in Germantown on 08/30/2017. It was a very easy process as the car was really clean and already MD inspected. The sale representative I worked with is Eric Konan and I highly recommend him. Eric was amazing at helping me finding the right car at the right price. His expertise was beyond everything I expected. Eric carried himself in a very professional way and was able to answer all questions and concerns I had as a first car buyer. Thank you again. More
by Myriam
Employees Worked With
Eric Konan
September 12, 2017
Criswell Nissan Used Cars Great service! Steve patiently went through the searches with us and we were able to find a vehicle suitable for our needs. Would definitely recommend Great service! Steve patiently went through the searches with us and we were able to find a vehicle suitable for our needs. Would definitely recommend! More
by Carine Oyekola
Employees Worked With
Steve Kwon
September 12, 2017
Awesome experience! We purchased our brand new Honda CR-V from Dominique at Criswell Honda. He was accommodating, professional, and attended to our needs very well. He wa We purchased our brand new Honda CR-V from Dominique at Criswell Honda. He was accommodating, professional, and attended to our needs very well. He was not pushy and gave us time to make decisions on our own. Johnna was very helpful with setting us up with the finance department and Andy was also very helpful in closing the deal. Thanks so much! More
by Benjaminward129
Employees Worked With
Other Employees :
Esteban Mesa, Andy Russo, Johnna Nagiecki
September 11, 2017
Criswell Honda Used Cars I just purchased my first vehicle at Criswell Honda and had Michael Mazhari as a salesman. My entire experience was fantastic. Michael was extremely k I just purchased my first vehicle at Criswell Honda and had Michael Mazhari as a salesman. My entire experience was fantastic. Michael was extremely knowledgeable on the vehicle and put no pressure at all on me to make a decision. I will be referring this dealership to all of my friends. More
by McKown3
Employees Worked With
Michael Mazhari
September 11, 2017
Criswell honda Experience I had no expectations when I went to Criswell Honda. I was pleased immediately upon arrival, the car I wanted to test drive was already out front with I had no expectations when I went to Criswell Honda. I was pleased immediately upon arrival, the car I wanted to test drive was already out front with the car warmed up. Eric is the salesman I worked with. He was very up front and fair, I knew the Hyundai Genesis was the car for me. Our conversation was authentic, pleasant, and time efficient. More
by Jboss26
Employees Worked With
Eric Konan
September 10, 2017
"Continuing Great Overall Satisfaction, Purchase & Service!" My affair with Criswell started in 2002 with purchase of a new 2003 Honda Odyssey. After 14 years and 228,573.4 miles(!) Serviced almost exclusively a My affair with Criswell started in 2002 with purchase of a new 2003 Honda Odyssey. After 14 years and 228,573.4 miles(!) Serviced almost exclusively at Criswell the entire time! It was time for a new Odyssey! Great overall experience, carefully researched and after multiple visits, and many questions later.......even though they did not have my color choice in stock, what I wanted was ordered and arrived ahead of schedule. Have patiently waited a long time to get new and an upgrade, but it was all worth it! Victor insured all was ready for my wife and I to have a smooth, pleasurable and seamless experience. All went perfectly! Thanks Victor!!!! A big shout out to Kwame Odum, even though knowing Victor was my man, (I happened to stop by one day during Victors day off) Kwame spent a few hours going over the New 2018 Odyssey and answering many questions!! Last but not least was Jim in finance......Rock on!! Thank you All!!!!!!!! More
by bigdogelite
Employees Worked With
Victor Castro, Jim Walker, Kwame Odum
September 07, 2017
Excellent Service Natasha was very helpful for my CRV search. She was extremely responsive to all of my request, and it made the entire process stress free. I would d Natasha was very helpful for my CRV search. She was extremely responsive to all of my request, and it made the entire process stress free. I would definitely come back for other future vehicle purchase for her. More
by 123hatroung
Employees Worked With
September 06, 2017
Used Car purchase My car buying experience was simple, relaxed, personable, and an overall great experience. I find the car I wanted at the price I wanted. Mike was ver My car buying experience was simple, relaxed, personable, and an overall great experience. I find the car I wanted at the price I wanted. Mike was very easy going and made sure my needs were met and Jim made the worst part of buying a car, finance, arguably the best part. He was very personable and had a great personality. Thanks guys! More
by swork
Employees Worked With
Jim Walker, Michael Mazhari
September 06, 2017
Easy Negotiations Eric helped us to purchase a 2014 Honda CRV. He was a straight shooter and had the vehicle ready for our arrival and test drive. Great experience and Eric helped us to purchase a 2014 Honda CRV. He was a straight shooter and had the vehicle ready for our arrival and test drive. Great experience and we are very pleased with our purchase. More
by Newcar17
Employees Worked With
Eric Konan
September 05, 2017
Wonderful experience Dominique and Jessica made the process of purchasing a new vehicle pleasant and painless. I had a great test drive with Zack. Dominique treated me and Dominique and Jessica made the process of purchasing a new vehicle pleasant and painless. I had a great test drive with Zack. Dominique treated me and my family like we were a part of his. I have already made several referrals to friends and family. More
by Islandgirlsnewride
