
Criswell Honda
Germantown, MD
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 7:30 PM
Saturday 9:00 AM - 6:00 PM
Sunday 12:00 PM - 5:00 PM
Service
Monday 7:00 AM - 7:30 PM
Tuesday 7:00 AM - 7:30 PM
Wednesday 7:00 AM - 7:30 PM
Thursday 7:00 AM - 7:30 PM
Friday 7:00 AM - 7:30 PM
Saturday 8:00 AM - 6:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:30 PM
Tuesday 7:00 AM - 7:30 PM
Wednesday 7:00 AM - 7:30 PM
Thursday 7:00 AM - 7:30 PM
Friday 7:00 AM - 7:30 PM
Saturday 7:00 AM - 6:00 PM
Sunday Closed
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Wonderful. Courteous, professional service! The best ever! My car was totaled and I was at a loss. I knew I wanted another Honda and had heard good things about Criswell, loved it. My car was totaled and I was at a loss. I knew I wanted another Honda and had heard good things about Criswell, loved it. More
Teddy Pak My service adviser, Teddy Pak, gave me an objective evaluation of the conditions of my car, and gave me a professional advice on how to fix the proble My service adviser, Teddy Pak, gave me an objective evaluation of the conditions of my car, and gave me a professional advice on how to fix the problems. The overall environment in the waiting is excellent. The adviser is friendly. More
Best experience ever If you hate the car buying experience, Natasha is the salesperson for you. She was easy going and engaging. She made the vehicle purchase the best I If you hate the car buying experience, Natasha is the salesperson for you. She was easy going and engaging. She made the vehicle purchase the best I have ever had and would highly recommend her to anyone looking to purchase a vehicle. She was very knowledgeable and provides exceptional service without the high pressure sales pitch. More
2017 Honda Odessey Purchase I worked with Victor Castro. He was very knowledgeable and helpful with my Odessey purchase. He strived to make it a pleasant experience and went out I worked with Victor Castro. He was very knowledgeable and helpful with my Odessey purchase. He strived to make it a pleasant experience and went out of his way to provide excellent customer service. More
Jeep Wrangler Purchase This was my first purchase from Criswell Honda and I was very pleased with the service. My initial contact was with Eric Konan who provided critical i This was my first purchase from Criswell Honda and I was very pleased with the service. My initial contact was with Eric Konan who provided critical information via phone calls and text messages that lead to me coming into test drive the vehicle. Michael Mazhari was able help to close the deal the very next day, a Sunday. Michael was very professional and made closing the deal on a Sunday as seamless as possible. Thank you for you professionalism. More
Great service! This is my third time purchasing a car from Criswell and I've been happy every time. Kevin Ferguson and Andy Russo are extremely professional and made This is my third time purchasing a car from Criswell and I've been happy every time. Kevin Ferguson and Andy Russo are extremely professional and made our car buying experience this time around our best one yet! More
Kwame is awesome and excellent Before I came to meet Kwame at Criswell dealership, I already test drove two 2017 CRV new cars and was almost ready to sign the paperwork with another Before I came to meet Kwame at Criswell dealership, I already test drove two 2017 CRV new cars and was almost ready to sign the paperwork with another dealership. When I arrived at Criswell, Kwame invited me to test drive the new CRV again which he already washed and parked in the driveway. During the drive, Kwame told me every function and feature on this new car. Some of function and feature I even did not know even if I have driven twice. Obviously, the other salemen didn't explain to me. Kwame is so detailed on everything and so patient to answer all of my questions. His expertise on Honda cars and excellent service earned my business and my respect. I had a happy car buying experience in the Criswell. Last, I just like to say: Kwame, I appreciate your service and thank you so much. More
Better than I expected. I went into looking for a new car with the normal excitement one usually reserves for getting a root canal. After researching options and sales onlin I went into looking for a new car with the normal excitement one usually reserves for getting a root canal. After researching options and sales online, I found that Natasha at Criswell was the easiest to deal with of all other salespeople that had responded to my inquiry. Most of our interaction was done through email and she was always responsive and attentive. The day of the sale, I interacted with Yanet and the experience I had through email with Natasha was mirrored in person with Yanet. She was able to make it feel more like a conversation that included me buying a car, rather than pushing the sale. Yanet took the extra time to make sure my wife and I became familiar with all our new car had to offer and that we didn't have any additional questions. More
crv new all went well at the dealership. really liked esteban and Kwame answering all my questions. Jessica was very helpful. I would recommend the dealership all went well at the dealership. really liked esteban and Kwame answering all my questions. Jessica was very helpful. I would recommend the dealership to my friends. More
A wait well worth it I engaged the dealership earlier last year regarding a new vehicle, and through various circumstances could not make up my own mind. The salesman who I engaged the dealership earlier last year regarding a new vehicle, and through various circumstances could not make up my own mind. The salesman who took care of me, Victor Castro was understanding and took every measure to keep informed through all of my questions. When it finally came to purchase my vehicle he was ready with what I had in mind and made the process smooth and easy. I'm looking forward to recommending my friends and continued business at Criswell. More