
Criswell Honda
Germantown, MD
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 7:30 PM
Saturday 9:00 AM - 6:00 PM
Sunday 12:00 PM - 5:00 PM
Service
Monday 7:00 AM - 7:30 PM
Tuesday 7:00 AM - 7:30 PM
Wednesday 7:00 AM - 7:30 PM
Thursday 7:00 AM - 7:30 PM
Friday 7:00 AM - 7:30 PM
Saturday 8:00 AM - 6:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:30 PM
Tuesday 7:00 AM - 7:30 PM
Wednesday 7:00 AM - 7:30 PM
Thursday 7:00 AM - 7:30 PM
Friday 7:00 AM - 7:30 PM
Saturday 7:00 AM - 6:00 PM
Sunday Closed
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Great local dealer, excellent deals, no pressure sales. Criswell's Dominique Vattuone was friendly and honest, exerting no pressure and making purchasing my Honda Fit a painless experience. I'll be back for Criswell's Dominique Vattuone was friendly and honest, exerting no pressure and making purchasing my Honda Fit a painless experience. I'll be back for my next Honda. More
Purchase of a 2016 Honda Civic Coupe We were in the market for a new Civic Coupe and wanted one with the safety technology. John Hicks, our salesman was extremely helpful and very low key We were in the market for a new Civic Coupe and wanted one with the safety technology. John Hicks, our salesman was extremely helpful and very low key. He responded to our questions and worked around our schedule to finalize the sale. We also appreciated Andy Russo's efforts to complete the purchase. Gary Graves quickly scheduled us for the Cilajet application immediately after we purchased the car and ensured it would be completed to meet our needs. We have appreciated our first experience with Criswell and look forward to servicing the car there. More
Amazing Experience buying 2016 Accord Sedan V6 Touring Bought my Accord from Domonique at.Criswell Honda Germantown. Dominique provided superior customer service. This was the best car buying experience i Bought my Accord from Domonique at.Criswell Honda Germantown. Dominique provided superior customer service. This was the best car buying experience i had. .No pressure sales environment made it even better. Sales Manager and Finance Officer was very proffessional,knowledeabe and helpful. I would highly recommend buying from Dominique at Criswell Honda More
Wonderful experience! Kwame knew exactly what kind of car we wanted and delivered! He was expert in all the features of the car and showed how to used them. The deal was qu Kwame knew exactly what kind of car we wanted and delivered! He was expert in all the features of the car and showed how to used them. The deal was quick, easy, and satisfying. Would recommend him to anyone who want to buy a Honda. More
Professional, efficient, and pleasant Luis Patino and Andy Russo are very knowledgeable Honda sales representatives. It was great pleasure dealing with them. They answered all our questi Luis Patino and Andy Russo are very knowledgeable Honda sales representatives. It was great pleasure dealing with them. They answered all our questions and volunteered much helpful advice and information. They both are genuinely interested in us and our needs.. Mr. Patino demonstrated how many of the cabin controls functioned; Mr. Russo provided helpful financing advice which was to our benefit. We are grateful to both of them and would have no hesitancy in dealing with them or recommending them in the future. More
Good deal done quickly with expertise and courtesy Criswell's salesperson responded to my internet blast quicker than four other dealerships. As it turns out, their response was the best first impressi Criswell's salesperson responded to my internet blast quicker than four other dealerships. As it turns out, their response was the best first impression and the best deal, even after waiting to haggle with the other dealerships. Once I was at the Criswell, the salesperson had great instincts for what I needed to know about the car – what to explain, what to skip over – a smart guy with integrity. When it came time to pay and get out of there, the staff was quick and dealt with all the paperwork (insurance, the MVA, etc.) within an hour. The deal that was promised via email was exactly the deal that was waiting at the dealership to the penny. The only upselling is the extended warranty/coverage pitch by the finance guy (which happens with every car dealership I think), but it wasn't too much of a hard sell and courteous. I'd recommend. More
Easy in and out It was an easy in and out. The salesperson did a very good job answering all the questions we had, decided on model and color, test drive...left for l It was an easy in and out. The salesperson did a very good job answering all the questions we had, decided on model and color, test drive...left for lunch, come back in, signed the papers and drove away. More
A good place to buy a vehicle I have been to other honda dealerships in this area. Criswell honda in germantown has great customer service , especially Kevin, the kindest dealer I I have been to other honda dealerships in this area. Criswell honda in germantown has great customer service , especially Kevin, the kindest dealer I have ever met, worked for me to get the best deal that he can offer. More
Great Customer Service My buying experience was easy and smooth. I enjoyed laughing and talking with everyone who assisted me in purchasing my vehicle. It's hard to trust wh My buying experience was easy and smooth. I enjoyed laughing and talking with everyone who assisted me in purchasing my vehicle. It's hard to trust when buying a used vehicle but I am confident that everyone that helped me today we're looking out for my best interest. I was very happy that Michael was able to help me find my new car!!! He was great and so was Shuang Zhang, great customer service all around. I would recommend Criswell Nissan Germantown! More
Kwame Odum I'm active duty military returning from overseas. I walked in very hesitant about buying a new car. From the time I walked in till the time I drove my I'm active duty military returning from overseas. I walked in very hesitant about buying a new car. From the time I walked in till the time I drove my brand new car off the lot, I felt so confident in Kwame Odum. He is truly the definition of a professional. His professionalism, honesty, and dedication shines through his personality. He knew all the answers to my questions and exceeded my expectations from start to finish. I cannot wait to work with him once again and buy our family vehicle within the next two years. Job well done! More