
Criswell Honda
Germantown, MD
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 7:30 PM
Saturday 9:00 AM - 6:00 PM
Sunday 12:00 PM - 5:00 PM
Service
Monday 7:00 AM - 7:30 PM
Tuesday 7:00 AM - 7:30 PM
Wednesday 7:00 AM - 7:30 PM
Thursday 7:00 AM - 7:30 PM
Friday 7:00 AM - 7:30 PM
Saturday 8:00 AM - 6:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:30 PM
Tuesday 7:00 AM - 7:30 PM
Wednesday 7:00 AM - 7:30 PM
Thursday 7:00 AM - 7:30 PM
Friday 7:00 AM - 7:30 PM
Saturday 7:00 AM - 6:00 PM
Sunday Closed
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Best Car Buying Experience Ever We recently purchased a 2014 Honda CRV from Criswell Honda. Victor Castro (Sales Rep) and Andy Russo (finance) made the experience of buy a car the We recently purchased a 2014 Honda CRV from Criswell Honda. Victor Castro (Sales Rep) and Andy Russo (finance) made the experience of buy a car the best we had ever experienced. We had talked to or been to 4 other dealerships before finalizing with Criswell Honda. They were professional, friendly, detailed, communicated openly, and were not pushy making us feel very comfortable throughout the purchasing process. I would definitely go back to Criswell and specifically Victor and Andy to purchase our next car. More
Outstanding Buying Experience Start-to-Finish Criswell had the best selection of the Honda CR-V -- colors and trim levels as well as price points. We purchased a 2014 CR-V EX-L. Dominique is an Criswell had the best selection of the Honda CR-V -- colors and trim levels as well as price points. We purchased a 2014 CR-V EX-L. Dominique is an exceptional salesperson -- friendly, a good listener, respectful, organized and thorough. He went over every single operational aspect of the SUV methodically. He was patient with our questions and concerns. Taking a test drive with him was relaxing and informative. Andy Russo in finances was equally amenable. He was quick and efficient about explaining the buying details and finalizing the transaction. Both Dominique and Andy provided excellent customer service. More
Respect Time is precious and I hate haggling over price only to feel like I could have gotten a better deal. At Criswell, we met with John Hicks promptly upo Time is precious and I hate haggling over price only to feel like I could have gotten a better deal. At Criswell, we met with John Hicks promptly upon walking in. We told him what we wanted and that we didn't want to play games. We asked for his best price first and told him we'd shop around. We were given a good price that was lower than we expected based on our research. After some more research, we requested a quote on a slightly different vehicle over the phone and he came back with another good price immediately. We bought the second vehicle within hours. They took our trade and Andy made quick time with the paperwork, even transferred my plates to the new vehicle, saving me a trip to the DMV. We walked out with a new vehicle and nothing to do but alert our insurance. In short, Criswell respected our time, words, and intelligence. This should be standard, but it's not as evidenced by another dealer who would not give us a quote online or over the phone, even on a specific vehicle they had in inventory. They made us go into the dealership only to tell us they wouldn't give us a quote unless we shared our Criswell quote with them. We refused, thinking we were calling their bluff, but it was no bluff. We walked out without a quote. Criswell knows how to treat people and do business. I recommend them highly. More
Excellent Buyer Experience! I recently purchased a 2015 Honda CR-V from Criswell and my buying experience was better than expected. My salesman Mazen Muhtaseb was friendly, very I recently purchased a 2015 Honda CR-V from Criswell and my buying experience was better than expected. My salesman Mazen Muhtaseb was friendly, very responsive, professional and a pleasure to work with. I would highly recommend Mazen and Criswell Honda. More
Satisfied! We were really satisfied by the service that they provided for us. They spent time to meet our needs properly and they worked fast and exact. We were really satisfied by the service that they provided for us. They spent time to meet our needs properly and they worked fast and exact. More
Very happy with my purchase! I bought a 2015 Honda Fit from Criswell, and my salesman Mazen Muhtaseb was very responsive, friendly, and great to work with. I would highly recommen I bought a 2015 Honda Fit from Criswell, and my salesman Mazen Muhtaseb was very responsive, friendly, and great to work with. I would highly recommend Mazen and Criswell Honda to anyone looking for a car. More
An Awesome Buyer Experience I drove all the way from Washington, DC to purchase my vehicle and I love it! I have ZERO complaints. I was in great hands with Jessica and Dominique. I drove all the way from Washington, DC to purchase my vehicle and I love it! I have ZERO complaints. I was in great hands with Jessica and Dominique. I'm looking forward to working with them for an additional car in the near future. More
Great experience, great van We are very happy with the 2015 Odyssey (smokey topaz) we purchased and with our experience with Mazen Muhtaseb (sales) and Victor Azari (finance). Ma We are very happy with the 2015 Odyssey (smokey topaz) we purchased and with our experience with Mazen Muhtaseb (sales) and Victor Azari (finance). Mazen was very friendly and easy to work with. Victor was efficient and made the loan process low pressure. I would recommend this dealership. More
Great experience Victor Castro was great. He has helped us with several leases before. Very easy to work with, friendly, helpful, low pressure, accommodating. Jessica Victor Castro was great. He has helped us with several leases before. Very easy to work with, friendly, helpful, low pressure, accommodating. Jessica in finance was awesome - informative, helpful, quick, and knowledgeable. Would definitely go back and would recommend to others. More
Great car, great dealership to work with. They gave a good deal, we love the Honda Civic Hybrid, and everyone was great to work with. I would recommend the dealership. Go buy a car from them. They gave a good deal, we love the Honda Civic Hybrid, and everyone was great to work with. I would recommend the dealership. Go buy a car from them. More