
Criswell Honda
Germantown, MD
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 7:30 PM
Saturday 9:00 AM - 6:00 PM
Sunday 12:00 PM - 5:00 PM
Service
Monday 7:00 AM - 7:30 PM
Tuesday 7:00 AM - 7:30 PM
Wednesday 7:00 AM - 7:30 PM
Thursday 7:00 AM - 7:30 PM
Friday 7:00 AM - 7:30 PM
Saturday 8:00 AM - 6:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:30 PM
Tuesday 7:00 AM - 7:30 PM
Wednesday 7:00 AM - 7:30 PM
Thursday 7:00 AM - 7:30 PM
Friday 7:00 AM - 7:30 PM
Saturday 7:00 AM - 6:00 PM
Sunday Closed
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Best dealer ever!!! Excellent Human and business relationship . I feel comfortable. Never pushed to make the transaction. I trade my Honda Civi 2008 and get a new 2015 . Excellent Human and business relationship . I feel comfortable. Never pushed to make the transaction. I trade my Honda Civi 2008 and get a new 2015 . More
Excellent Foster Gambrell assisted us with the lease of a Jeep Wrangler. He was very helpful and willing to run different options for purchasing a vehicle and l Foster Gambrell assisted us with the lease of a Jeep Wrangler. He was very helpful and willing to run different options for purchasing a vehicle and leasing a vehicle. I really appreciate his assistance and help in deciding what option best suit us. Prior to signing the lease, we visited other dealers in the area including Lindsay Jeep in Manassas and Darcars in Rockville and Criswell gave us the best rate. I highly recommend Criswell. More
Professional service Thanks to Warren Jacobs and Dela Korto who helped me out with my repair. Warren Jacobs explained options I had very clearly so I could make an educat Thanks to Warren Jacobs and Dela Korto who helped me out with my repair. Warren Jacobs explained options I had very clearly so I could make an educated choice. They communicated nicely, listened to my concerns, tried to work things out to my satisfaction. I would recommend this dealership to my friends. More
Wonderful Service I took my truck (Toyota Sienna) in for an oil change service and they did a complete check of the vehicle including brake wear, tire wear and conditio I took my truck (Toyota Sienna) in for an oil change service and they did a complete check of the vehicle including brake wear, tire wear and condition of the vehicle. They even took the vehicle to Toyota service to check on any uncompleted recall service. Warren Jacobs, Service Director, and Sam Garga and Cuong Nhan, service personnel were all very pleasant and willing to do anything to make my visit satisfactory. I would Highly recommend Criswell Honda for any service necessary. More
Best Car Buying Experience Ever We recently purchased a 2014 Honda CRV from Criswell Honda. Victor Castro (Sales Rep) and Andy Russo (finance) made the experience of buy a car the We recently purchased a 2014 Honda CRV from Criswell Honda. Victor Castro (Sales Rep) and Andy Russo (finance) made the experience of buy a car the best we had ever experienced. We had talked to or been to 4 other dealerships before finalizing with Criswell Honda. They were professional, friendly, detailed, communicated openly, and were not pushy making us feel very comfortable throughout the purchasing process. I would definitely go back to Criswell and specifically Victor and Andy to purchase our next car. More
Outstanding Buying Experience Start-to-Finish Criswell had the best selection of the Honda CR-V -- colors and trim levels as well as price points. We purchased a 2014 CR-V EX-L. Dominique is an Criswell had the best selection of the Honda CR-V -- colors and trim levels as well as price points. We purchased a 2014 CR-V EX-L. Dominique is an exceptional salesperson -- friendly, a good listener, respectful, organized and thorough. He went over every single operational aspect of the SUV methodically. He was patient with our questions and concerns. Taking a test drive with him was relaxing and informative. Andy Russo in finances was equally amenable. He was quick and efficient about explaining the buying details and finalizing the transaction. Both Dominique and Andy provided excellent customer service. More
Respect Time is precious and I hate haggling over price only to feel like I could have gotten a better deal. At Criswell, we met with John Hicks promptly upo Time is precious and I hate haggling over price only to feel like I could have gotten a better deal. At Criswell, we met with John Hicks promptly upon walking in. We told him what we wanted and that we didn't want to play games. We asked for his best price first and told him we'd shop around. We were given a good price that was lower than we expected based on our research. After some more research, we requested a quote on a slightly different vehicle over the phone and he came back with another good price immediately. We bought the second vehicle within hours. They took our trade and Andy made quick time with the paperwork, even transferred my plates to the new vehicle, saving me a trip to the DMV. We walked out with a new vehicle and nothing to do but alert our insurance. In short, Criswell respected our time, words, and intelligence. This should be standard, but it's not as evidenced by another dealer who would not give us a quote online or over the phone, even on a specific vehicle they had in inventory. They made us go into the dealership only to tell us they wouldn't give us a quote unless we shared our Criswell quote with them. We refused, thinking we were calling their bluff, but it was no bluff. We walked out without a quote. Criswell knows how to treat people and do business. I recommend them highly. More
Excellent Buyer Experience! I recently purchased a 2015 Honda CR-V from Criswell and my buying experience was better than expected. My salesman Mazen Muhtaseb was friendly, very I recently purchased a 2015 Honda CR-V from Criswell and my buying experience was better than expected. My salesman Mazen Muhtaseb was friendly, very responsive, professional and a pleasure to work with. I would highly recommend Mazen and Criswell Honda. More
Satisfied! We were really satisfied by the service that they provided for us. They spent time to meet our needs properly and they worked fast and exact. We were really satisfied by the service that they provided for us. They spent time to meet our needs properly and they worked fast and exact. More
Very happy with my purchase! I bought a 2015 Honda Fit from Criswell, and my salesman Mazen Muhtaseb was very responsive, friendly, and great to work with. I would highly recommen I bought a 2015 Honda Fit from Criswell, and my salesman Mazen Muhtaseb was very responsive, friendly, and great to work with. I would highly recommend Mazen and Criswell Honda to anyone looking for a car. More