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Criswell Honda
Germantown, MD
2,990 Reviews
Criswell Auto began as a family owned Chevrolet dealership in 1972 and we are now Maryland's largest group of independent, family-owned dealerships. We continue to expand and we currently have 11 New Vehicle franchises across three locations including Gaithersburg, Germantown and Thurmont, Maryland.
Criswell Honda has trained professionals ready to give you exceptional customer service and satisfaction.
We look forward to giving you the best automotive experience you've ever had!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 7:30 PM
Saturday 9:00 AM - 6:00 PM
Sunday 12:00 PM - 5:00 PM
Service
Monday 7:00 AM - 7:30 PM
Tuesday 7:00 AM - 7:30 PM
Wednesday 7:00 AM - 7:30 PM
Thursday 7:00 AM - 7:30 PM
Friday 7:00 AM - 7:30 PM
Saturday 8:00 AM - 6:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:30 PM
Tuesday 7:00 AM - 7:30 PM
Wednesday 7:00 AM - 7:30 PM
Thursday 7:00 AM - 7:30 PM
Friday 7:00 AM - 7:30 PM
Saturday 7:00 AM - 6:00 PM
Sunday Closed
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Showing 2,990 reviews
August 15, 2022
Natasha is so professional and so friendly. I can’t thank her enough for the best experience. I can’t thank her enough for the best experience. More
by Mekdes
Employees Worked With
August 15, 2022
Natasha was wonderful! She helped us alot about learning how to use everything. We love our new car. She helped us alot about learning how to use everything. We love our new car. More
by Dino
August 15, 2022
Natasha was amazing! She was both professional and personable. She was always prompt in her responses when we had any questions and she went out of her way to accommodate She was both professional and personable. She was always prompt in her responses when we had any questions and she went out of her way to accommodate our needs. Thanks to her, our car buying experience was pleasant and smooth. More
by Julie P
Employees Worked With
August 14, 2022
JJ was an amazing salesman and I am so glad we got lucky enough to work with him during our new car buying process! He answered any and every question I asked and made me feel heard in the car buying proces enough to work with him during our new car buying process! He answered any and every question I asked and made me feel heard in the car buying process. Thank you JJ for providing excellent service!!! More
by AC
Employees Worked With
Jose Sanchez
August 13, 2022
Natasha is absolutely amazing! She made buying my first car a smooth and enjoyable experience! I can not thank her enough:) She made buying my first car a smooth and enjoyable experience! I can not thank her enough:) More
by Caitlyn
Employees Worked With
August 11, 2022
When you pull up to the dealership you are always met with the most welcoming staff. Everyone is easy to work with and very friendly. The best part is they will get you taken care of! Tania Joya is an ex with the most welcoming staff. Everyone is easy to work with and very friendly. The best part is they will get you taken care of! Tania Joya is an excellent service director More
by AJ
Employees Worked With
Other Employees :
Tony Murray
August 09, 2022
Natasha is the best! I came in late, and came out with the car I wanted! She is amazing and makes the process really smooth, pleasant and stress-free! I recommend everyon I came in late, and came out with the car I wanted! She is amazing and makes the process really smooth, pleasant and stress-free! I recommend everyone to go see Natasha! More
by Afiq
Employees Worked With
August 07, 2022
The “Legend” is awesome The “Legend” is awesome The “Legend” is awesome The “Legend” is awesome “Legend” is awesome The “Legend” is awesome More
by The “kid”
August 07, 2022
Great experience! Everyone was super helpful. I really enjoyed working with Duane (the salesperson). He was extremely knowledgeable, helpful, patient, and personable. Everyone was super helpful. I really enjoyed working with Duane (the salesperson). He was extremely knowledgeable, helpful, patient, and personable. I definitely recommend Criswell. More
by DanG
Employees Worked With
Duane Townsend, Jordy Ramirez
July 22, 2022
Jocxan Alejandro and everyone there were so welcoming! They went above and beyond helping us find the perfect car! I will forever be grateful for them! Out of all the places I went to, this one was the be They went above and beyond helping us find the perfect car! I will forever be grateful for them! Out of all the places I went to, this one was the best one! More
by lemusgabby7
Employees Worked With
Diego Alejandro, Jocxan Alejandro
