
Criswell Honda
Germantown, MD
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 7:30 PM
Saturday 9:00 AM - 6:00 PM
Sunday 12:00 PM - 5:00 PM
Service
Monday 7:00 AM - 7:30 PM
Tuesday 7:00 AM - 7:30 PM
Wednesday 7:00 AM - 7:30 PM
Thursday 7:00 AM - 7:30 PM
Friday 7:00 AM - 7:30 PM
Saturday 8:00 AM - 6:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:30 PM
Tuesday 7:00 AM - 7:30 PM
Wednesday 7:00 AM - 7:30 PM
Thursday 7:00 AM - 7:30 PM
Friday 7:00 AM - 7:30 PM
Saturday 7:00 AM - 6:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 2,990 reviews
It was a pleasure working with Andy to purchase our new Honda. He was very patient and accommodating, allowing us to test different cars on several occasions. He was very knowledgeable about the features Honda. He was very patient and accommodating, allowing us to test different cars on several occasions. He was very knowledgeable about the features of each car and pointed out the advantages of each without trying to steer us to a more expensive purchase. He was thorough in explaining the pricing and gave us a great deal. More
David Ki: very nice guy, very helpful, great deal on the new car, extremely friendly, not at all pushy so we had all time we needed to decide while he was patiently waiting for our decision. I would definit new car, extremely friendly, not at all pushy so we had all time we needed to decide while he was patiently waiting for our decision. I would definitely go there again and can recommend the dealership as well as David Ki as a sales person. Thanks David, it was our pleasure to do business with you. More
Kevin was wonderful and seemed to love his job and Honda! He was very knowledgable on not only the accord but the other cars as well. You are lucky to have him. I wish you had been open on Sunday evening so He was very knowledgable on not only the accord but the other cars as well. You are lucky to have him. I wish you had been open on Sunday evening so I wouldn't have bought from Hersons More
This transaction was incredibly smooth and fast. The negotiation was quick and straight forward. I will definitely buy another car from Criswell again in the future. negotiation was quick and straight forward. I will definitely buy another car from Criswell again in the future. More
As a first time car buyer, I was very nervous. It took quite a long time to make up my mind about which car was right for me. Dominique, Sean, and other Honda staff stayed over an hour after close to make quite a long time to make up my mind about which car was right for me. Dominique, Sean, and other Honda staff stayed over an hour after close to make sure I was taken care of an all of my questions were answered. I came back the next day and received a complete bumper to bumper tour of my new 2013 Accord Coupe. I even found the tiniest of scratches, which they fixed immediately. They are passionate about their product and look after their customers. Almost 3 weeks later, and I could not be happier. Those few hours spent after close with those employees made all of the difference as I intend to keep this car for many years to come! Dominique is incredibly friendly and honest, truly a friend now! More
I was initially very anxious about buying a new car. I hadn't bought a new car since 1997 and I'd also just had a negative experience buying a lemon from another dealer, which added to my anxiety. Still, hadn't bought a new car since 1997 and I'd also just had a negative experience buying a lemon from another dealer, which added to my anxiety. Still, I needed a car, I wanted another Civic and Victor Castro came highly recommended by my boyfriend and his mother, father and sister, who all own Hondas they bought from Victor! My boyfriend called the dealership, but Victor was off, so he emailed Victor. Victor called him that day - on his day off - to set up an appointment for the following day. He then called and spoke with me. Talking with him put me at ease and I began to look forward to this formerly stress-inducing process. Victor was wonderfully helpful, kind and had a good sense of humor - all of which put me further at ease. He was also incredibly fair and helpful with the pricing and after I'd decided to buy, showed me around the dealership so I will know exactly what to do and where to go should my car need service or parts. He even made sure I know where the bathroom is, which seems like a little thing, but I appreciated that thoroughness. After we finished in the business office, which was another pleasant experience (thank you, Mahaman Kolo!), Victor gave me another tour of sorts of my new vehicle to get me acquainted with the features before I left. I went home feeling like I'd made a new friend and happened to get a great deal on a great car in the process. More
First - if does not say much for the dealer that my salesman was not listed above. We were very happy with the process and with Eric. At first he helped us look at the selection, based on what we wa salesman was not listed above. We were very happy with the process and with Eric. At first he helped us look at the selection, based on what we wanted and needed. Then when the car we wanted to test drive was being purchased by another couple, he took our information to keep an eye on what other used cars might come in that we would like to consider. An hour later he called to say the others dropped out, so we went back and made the purchase. He took great care of us. More
great person and good service, i'm very happy with my civic 13 ;) very saffety car, economic. El mejor dealer y Dominique es una muy buena persona exelente vendedor, les garantiso civic 13 ;) very saffety car, economic. El mejor dealer y Dominique es una muy buena persona exelente vendedor, les garantiso More
Great over all experience. I was given the price online and when asked about the trade-in, I was not promised anything and was told they will look at the car and see if they can meet what Carmax had offere and when asked about the trade-in, I was not promised anything and was told they will look at the car and see if they can meet what Carmax had offered. At the dealership, there were no surprises. Everything was exactly the same as promised via email and the whole process was not painful. There was some push to purchase extended warranty but then the price of the warranty was very reasonable and nothing crazy. Definitely recommend this dealership to everyone. More
My experience at Criswell Honda was exceptional and i owe it to my sales consultant Suvin Viswanathan. He went above and beyond to ensure i made a well-informed decision and purchased a car that was a perfec it to my sales consultant Suvin Viswanathan. He went above and beyond to ensure i made a well-informed decision and purchased a car that was a perfect fit for me. Our road test for the Honda Accord Coupe impressed me greatly and influenced me to buy that car there instead of at a competitor's dealership. He personally picked up and delivered my car, ensuring it was meticulously cleaned and detailed to my satisfaction. The finance staff was also very helpful in securing me a competitive financing rate. This is the second car i've purchased from Criswell Honda and i couldn't be happier! More