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Criswell Honda

Germantown, MD

4.8
3,024 Reviews
Criswell Auto began as a family owned Chevrolet dealership in 1972 and we are now Maryland's largest group of independent, family-owned dealerships. We continue to expand and we currently have 11 New Vehicle franchises across three locations including Gaithersburg, Germantown and Thurmont, Maryland. Criswell Honda has trained professionals ready to give you exceptional customer service and satisfaction. We look forward to giving you the best automotive experience you've ever had!
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19525 Amaranth Drive

Germantown, MD

20874

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Showing 3,024 reviews

May 31, 2022

It is a very nice place, all the employees are very attentive, especially our salesman, who has obtained our two vehicles for us More

by JOHANA VARGAS
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Diego Alejandro
Jun 03, 2022 -

Criswell Honda responded

Thanks for sharing this positive feedback! We value your business and look forward to your next visit with us here at Criswell Honda.

May 31, 2022

Excelente persona y atento alas personas me gusta su servicio le doy un 100 por si cérvicio More

by Noris ferrufino
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Diego Alejandro
Jun 02, 2022 -

Criswell Honda responded

Thank you for posting this 5-star rating! We look forward to working with you again!

Jun 13, 2022 -

Noris ferrufino responded

Ecelente servicio

Jun 13, 2022 -

Noris ferrufino responded

Perfcto

May 30, 2022

It was worth the drive from Hagerstown. They really cared about my situation and helped me get into a brand new HR-V More

by Christina
Recommend Dealer
Yes
Employees Worked With
Laura, Kevin Ferguson, Duane Townsend
Jun 01, 2022 -

Criswell Honda responded

Congratulations on the purchase of your new Honda! If you ever need anything else from us, please feel free to give us a call or stop by.

May 30, 2022

Diego was great very friendly and helpful through out the whole process definitely a great place to get a car! More

by bartolome6868
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Diego Alejandro
May 30, 2022 -

bartolome6868 responded

A great car Dealership everyone we interacted with was so kind not our first purchase and definitely not the last

May 29, 2022

Diego was great. Got my last 2 cars from here and everytime they are super helpful and accomodating More

by kristinpark
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin Ferguson, Diego Alejandro
Jun 01, 2022 -

Criswell Honda responded

Thanks for choosing Criswell Honda! We're pleased to see you can rely on our staff to provide an excellent car buying experience.

May 29, 2022

I had an amazing, easy , & fast experience purchasing my car with Natasha ! She was a big help & did everything she could so I could leave satisfied with my purchase . I highly recommend Natasha to be your More

by Krissy
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Natasha Parsard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 01, 2022 -

Criswell Honda responded

We strive for 100% satisfaction, and it is great to see you had such a positive experience at Criswell. We hope you enjoy your new Honda!

May 29, 2022

Absolutely amazing people, excellent customer service and hardworking. They are great with listening to customer’s needs and wants and get the job done .Thanks for helping my family our time and time again ! More

by Teehill92
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Natasha Parsard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kevin Ferguson, Diego Alejandro, Jordy Ramirez
Jun 01, 2022 -

Criswell Honda responded

It's our pleasure to help with all of your automotive needs! Thanks again for choosing to work with the professional team at Criswell Honda.

May 27, 2022

Steve was great! Very helpful and fast. However the financial office was not well prepared and I waited an additional 30 minutes for my tags. More

by mk123
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Steve Maroney
Jun 01, 2022 -

Criswell Honda responded

We value the opportunity to work with you and truly appreciate you bringing this to our attention. While it is disappointing to see you had to wait longer than expected, we are happy to see you were pleased with the great service Steve provided.

May 23, 2022

Dominique was extremely helpful and knowledgeable about my new Honda Civic! It was a fun car buying experience! More

by k.sands027
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dominique Vattuone
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 25, 2022 -

Criswell Honda responded

Congratulations! Thanks so much for letting us be a part of your new car buying experience. We hope you enjoy your vehicle and welcome you to reach out with any questions as you get used to all of the great Honda features.

May 23, 2022

Very friendly. Helped us get a smooth used Honda CR-V. Went out of his way to help us outside office hours. Always answered telephones and replied to emails. More

by Saleha Khatun
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sean Nazemian
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 25, 2022 -

Criswell Honda responded

Thanks for choosing Criswell Honda! We're happy to see you were pleased with the great communication your sales consultant provided.

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