
Criswell Honda
Germantown, MD
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 7:30 PM
Saturday 9:00 AM - 6:00 PM
Sunday 12:00 PM - 5:00 PM
Service
Monday 7:00 AM - 7:30 PM
Tuesday 7:00 AM - 7:30 PM
Wednesday 7:00 AM - 7:30 PM
Thursday 7:00 AM - 7:30 PM
Friday 7:00 AM - 7:30 PM
Saturday 8:00 AM - 6:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:30 PM
Tuesday 7:00 AM - 7:30 PM
Wednesday 7:00 AM - 7:30 PM
Thursday 7:00 AM - 7:30 PM
Friday 7:00 AM - 7:30 PM
Saturday 7:00 AM - 6:00 PM
Sunday Closed
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Sean was great. Didn't pressure and made sure I was ready to continue with the buying process numerous times(I was a little hesitant). Professional but down to earth Didn't pressure and made sure I was ready to continue with the buying process numerous times(I was a little hesitant). Professional but down to earth. More

I had a wonderful experience with mr. Townsend. He was very knowledgeable, competent and genuinely cared about my happiness. I was well taken care of and he looked out for me. Duane made Townsend. He was very knowledgeable, competent and genuinely cared about my happiness. I was well taken care of and he looked out for me. Duane made the car buying experience seamless and stress free! I sincerely appreciate him! More
If you're like me, you hate car buying. I always feel like I"m being scammed and/or over charged. I understand it's a business, but the unknown is always in the back of my head. Now the sales person, C like I"m being scammed and/or over charged. I understand it's a business, but the unknown is always in the back of my head. Now the sales person, Castor, he was very sweet and helpful. We test drove a few cars because I was having trouble deciding. Once I wanted to move forward, every thing went quickly. I did not have to sit and wait and go through the five hour ordeal like previous car buying times. Once I made it to the sign paperwork with finance, I met with Krystal. She was very personable and worked with me in a myriad of options so I could purchase a car warranty without busting my budget! We laughed and joked the entire time and I felt at ease. This was a good experience. More
Service charges you 3% for paying with a credit card. This is on top of the dealer repair fees that already have a high markup and have been adjusted for inflation. Stop nickel and dime customers. Thi This is on top of the dealer repair fees that already have a high markup and have been adjusted for inflation. Stop nickel and dime customers. This is a new fee and not a standard industry practice for any companies that plan to be around long term. Charging fees on inflated prices is just outrageous and will be taking my business somewhere else. Talk about greed. More
Dominique made car buying painless and easy. It was great to work with him and i would do it again to work with him and i would do it again More

I looked everywhere for a Honda HR-V and was not sure about trading my 6mknrh old KIA forte, after speaking with Russell Rose and being reassured by Andre Turner that now is the time. I will be back to m about trading my 6mknrh old KIA forte, after speaking with Russell Rose and being reassured by Andre Turner that now is the time. I will be back to make this happen! They were great but I want a certain HR-V so as soon as it is available I will buy that car for myself! More

Duane Townsend was very professional and knowledgeable. He made the process of trading and buying a new car as easy and effortless as possible. All of the staff who assisted were very personable, which I g He made the process of trading and buying a new car as easy and effortless as possible. All of the staff who assisted were very personable, which I greatly appreciate. More