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Criswell Honda
Germantown, MD
2,991 Reviews
Criswell Auto began as a family owned Chevrolet dealership in 1972 and we are now Maryland's largest group of independent, family-owned dealerships. We continue to expand and we currently have 11 New Vehicle franchises across three locations including Gaithersburg, Germantown and Thurmont, Maryland.
Criswell Honda has trained professionals ready to give you exceptional customer service and satisfaction.
We look forward to giving you the best automotive experience you've ever had!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 7:30 PM
Saturday 9:00 AM - 6:00 PM
Sunday 12:00 PM - 5:00 PM
Service
Monday 7:00 AM - 7:30 PM
Tuesday 7:00 AM - 7:30 PM
Wednesday 7:00 AM - 7:30 PM
Thursday 7:00 AM - 7:30 PM
Friday 7:00 AM - 7:30 PM
Saturday 8:00 AM - 6:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:30 PM
Tuesday 7:00 AM - 7:30 PM
Wednesday 7:00 AM - 7:30 PM
Thursday 7:00 AM - 7:30 PM
Friday 7:00 AM - 7:30 PM
Saturday 7:00 AM - 6:00 PM
Sunday Closed
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Showing 2,991 reviews
October 16, 2021
I just bought my first ever car at Criswell Honda and the experience was great. Dominique was exceptional. He took care of me and provided top service. Much thanks to him! experience was great. Dominique was exceptional. He took care of me and provided top service. Much thanks to him! More
by Tuan
Employees Worked With
October 15, 2021
This experience was wonderful. Everything was handled with such professionalism and care. I couldn't be happier with my vehicle, the service provided by Sean and the finance department. Highly recommend with such professionalism and care. I couldn't be happier with my vehicle, the service provided by Sean and the finance department. Highly recommend this dealership and Sean in particular. I did a lot of the preliminary work ahead of time with his assistance, making the actual purchase almost seamless. He answered all of my questions quickly and accurately. 10 Stars!!!!!!!!! More
by Jjmajeika
Employees Worked With
October 14, 2021
Sean is detailed and quick in getting things done. His explanations and guidance on the process were simple and to the point. He is polite and understands the customer. Have to highlight this as its an explanations and guidance on the process were simple and to the point. He is polite and understands the customer. Have to highlight this as its an extremely rare virtue these days! Thank you for the fantastic service and helping attitude. If you walk into Sean at Criswell for purchasing a vehicle, rest assured it would be great experience. More
by gthomas
Employees Worked With
October 11, 2021
We just purchased our Odyssey from Solomon. He was knowledgeable, informative, and professional. Impressive customer service! It's been a long time since I've met someone with such expertise and comma knowledgeable, informative, and professional. Impressive customer service! It's been a long time since I've met someone with such expertise and command over their subject matter. Thank you very much Solomon. I would definitely work with you again on my next vehicle purchase. More
by richmandcl
Employees Worked With
Preston did an amazing job too. Courteous, informative, and very helpful. , Solomon Sewell
October 02, 2021
I had an awesome experience today with purchasing my vehicle, I received excellent customer service. I didn’t spend my entire day there. I would highly recommend to anyone. vehicle, I received excellent customer service. I didn’t spend my entire day there. I would highly recommend to anyone. More
by DParker
Employees Worked With
Castor Estrada Jr.
September 30, 2021
Sean was very kind and helped me through the process in acquiring my Honda CRV 2018. Good job Sean for the excellent work!!!!! acquiring my Honda CRV 2018. Good job Sean for the excellent work!!!!! More
by cathyM
September 30, 2021
Sean took care of me and got me the price I wanted. I would definitely work with him again! Owen was also very helpful in making the deal happen! would definitely work with him again! Owen was also very helpful in making the deal happen! More
by Mogul218
September 26, 2021
Awesome service, left with everything I wanted and more. Salesman Dominique V was the best! Went above and beyond to satisfy my needs. Solomon gave great assistance as well. Salesman Dominique V was the best! Went above and beyond to satisfy my needs. Solomon gave great assistance as well. More
by Ashley E
September 25, 2021
Sean is super knowledgeable and his customer service is definitely a 5 star one! Thank you so much for helping me on my purchase! - JR definitely a 5 star one! Thank you so much for helping me on my purchase! - JR More
by Junior Ramos
Employees Worked With
