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Criswell Honda

Germantown, MD

4.8
3,001 Reviews
Criswell Auto began as a family owned Chevrolet dealership in 1972 and we are now Maryland's largest group of independent, family-owned dealerships. We continue to expand and we currently have 11 New Vehicle franchises across three locations including Gaithersburg, Germantown and Thurmont, Maryland. Criswell Honda has trained professionals ready to give you exceptional customer service and satisfaction. We look forward to giving you the best automotive experience you've ever had!
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19525 Amaranth Drive

Germantown, MD

20874

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Showing 3,001 reviews

December 31, 2020

I had the pleasure of working with Castor, and he provided great service, am yet to receive such service in MD! Thank you Honda!! C More

by C
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Castor Estrada Jr.
Jan 08, 2021 -

Criswell Honda responded

Thank you for choosing Criswell Honda and for taking the time to share this positive review with us! We hope you enjoy your new vehicle and look forward to working with you again in the future.

December 30, 2020

Had a very good experience buying a car from this dealer. Drove up from va, got me right in, no hassle ,no let me get the manger, just straight forward buying the car. Look forward to someday buying another, More

by babydaleshawnandq
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sean Nazemian
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 31, 2020 -

Criswell Honda responded

It's great to see that you enjoyed a simple and seamless car buying experience at Criswell Honda. We value the opportunity to work with you and hope to be of service when you are in the market for your next vehicle.

December 28, 2020

Very satisfied with my purchase at Criswell. As always, Dominic Vattuone was knowledgeable, professional, and friendly (this being the second Honda we have purchased from Criswell with Dominic serving as o More

by chris.menconi
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dominique Vattuone
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 31, 2020 -

Criswell Honda responded

Thank you for posting this great review! We look forward to continuing this working relationship.

December 28, 2020

Great experience working with Mr. Dominique and Mr. Esteban. Both are very friendly and made everything seamless. I was on the road with my Honda in no time. This is my second purchase here and will be More

by Rabin
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dominique Vattuone
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Esteban Mesa
Dec 31, 2020 -

Criswell Honda responded

It's wonderful to see that you can depend on the top-notch team at Criswell Honda to deliver a standout car buying event. We value your continued patronage and look forward to continuing to work with you!

December 24, 2020

Good to be there. very friendly and all of them were polite knowledgeable .Pricing was great . I am recommending to all my friends and family members More

by aceshuttle
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dominique Vattuone
5.0
This rating includes all reviews, with more weight given to recent reviews.
Andre Turner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Salim Moujalled
Dec 31, 2020 -

Criswell Honda responded

Thank you for taking the time to tell us about your recent experience at Criswell Honda. It's great to know that our courteous and capable staff delivered an all-around outstanding purchasing process from start to finish. We value your business and truly appreciate the recommendations.

December 22, 2020

Showed up and Steve immediately greeted me. From start to finish, the whole process was nearly flawless. Zero complaints. Highly recommend working with Steve if he is available. Beware he is a talker, n More

by zlucas62
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Steve Maroney
Dec 26, 2020 -

Criswell Honda responded

Thanks for sharing this positive review! If you're ever in need of more help, please let us know!

December 22, 2020

Outstanding service and experience! Great follow up and communication. I'll be back again and enjoyed the overall customer experience and attention to detail! Thanks again for all you did for me. More

by calihazard
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Steve Maroney
Dec 26, 2020 -

Criswell Honda responded

We're happy to see that our professional team delivered a fantastic car buying experience! We look forward to working with you again!

December 21, 2020

The service was very professional and I would buy a car there again. Sean would very friendly and very professional. He help me a lot and return all my calls. I’m very happy with Sean service and great pla More

by tchiles2072
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sean Nazemian
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Esteban Mesa, Danny Iriarte
Dec 26, 2020 -

Criswell Honda responded

We sincerely thank you for the positive review and look forward to seeing you again soon!

December 21, 2020

I sent my SUV for service last week and was told my battery was weak. This battery was replaced by the dealer roughly one year ago within 36K/3 year warranty free of charge. However, I was surprised th More

by Wayne L
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Danny Iriarte
Jan 08, 2021 -

Criswell Honda responded

Thank you for the feedback. It's disappointing to see that your visit to our service department was anything less than positive, and we welcome you to reach out to our manager if you would like to discuss this experience.

December 20, 2020

Mike really went out of his way to make sure everything went smoothly and answered all my questions clearly and made my first ever car purchase delightful and smooth. Awesome dude. More

by jc29sandoval
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Michael Turgeman
Dec 22, 2020 -

Criswell Honda responded

Congratulations on your new vehicle! We're so happy Mike and the Criswell team made this a simple and seamless experience.

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