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Criswell Honda

Germantown, MD

4.8
3,001 Reviews
Criswell Auto began as a family owned Chevrolet dealership in 1972 and we are now Maryland's largest group of independent, family-owned dealerships. We continue to expand and we currently have 11 New Vehicle franchises across three locations including Gaithersburg, Germantown and Thurmont, Maryland. Criswell Honda has trained professionals ready to give you exceptional customer service and satisfaction. We look forward to giving you the best automotive experience you've ever had!
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19525 Amaranth Drive

Germantown, MD

20874

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Showing 3,001 reviews

December 03, 2020

I am very satisfied with Criswell Honda and in particular Frank as a sales person. He was caring and took care of all the details very professionally. The entire process was very easy from start to finish. D More

by shariefva
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kevin Ferguson, Frank Tucto
Dec 10, 2020 -

Criswell Honda responded

Thanks for the recommendations! It's rewarding to see that we earned your business by providing a high quality car buying experience at Criswell Honda. We look forward to working with you again!

December 01, 2020

Everything went smoothly and efficiently. We found a great car with great deal and save a lot of budget. And people there are very friendly and helpful. More

by Nebula
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Pei Pei Tsai
Dec 02, 2020 -

Criswell Honda responded

It's our pleasure to help, and it's wonderful to know that you enjoyed a simple and seamless car buying event at Criswell. Don't hesitate to reach out if we can be of further assistance.

December 01, 2020

The best sales I met! She patiently explained the specs and features of the cars to me. We test drove a couple and made the decision. The price she offered is very reasonable. I got the car I want for only More

by davexw
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Pei Pei Tsai
Dec 02, 2020 -

Criswell Honda responded

Our staff works hard to deliver a top-notch car buying experience from start to finish, and we're happy to see you were satisfied with the outstanding customer service you received at Criswell.

November 30, 2020

It was such a pleasure working with Sean. We found our vehicle on line and had to travel from Richmond. Sean had everything ready for us when we arrived. He was very courteous, informative and efficient More

by marken4624
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sean Nazemian
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 02, 2020 -

Criswell Honda responded

This is great news! Thanks for taking the time to share these details about your recent car buying experience at Criswell. We're happy to see you were completely satisfied with your experience and truly appreciate your recommendations.

November 30, 2020

The salesman Dominic was very helpful and didn't pressure me into buying the vehicle. He is very knowledgeable and answered all my questions. He also explained all the vehicle specifications. He was very More

by Emelia Annum
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dominique Vattuone
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Esteban Mesa
Dec 02, 2020 -

Criswell Honda responded

It's fantastic to see that you had a great car buying experience at Criswell! We value your business and welcome you to reach out if you have any other questions as you get used to the awesome features of your new vehicle.

November 30, 2020

The buying process at Criswell is how it should be everywhere: quick, efficient, and trustworthy. Working with Dominique was the best decision we made. He was courteous, respectful, and and trustwor More

by Mike
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dominique Vattuone
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 02, 2020 -

Criswell Honda responded

It's exciting to see that you had an exceptional car buying experience while working with Dominique! He is well known for providing standout customer service, and we're sure he looks forward to continuing to work with you. Thanks again for choosing Criswell and sharing this great review.

November 30, 2020

Dominique was very helpful and pleasant to work with. Very professional and knowledgeable. He didn't pressure me into purchasing the car. He gave my husband and I a thorough demonstration of all the sp More

by Emelia Annum
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dominique Vattuone
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Esteban Mesa
Dec 02, 2020 -

Criswell Honda responded

Our staff is always ready to answer questions and provide the information you need to enjoy a great car purchasing experience. Thanks again for choosing Criswell and don't hesitate to reach out with any other questions.

November 30, 2020

I purchased my Odyssey from Dominique whom my friend recommended to me. He offered a great price and service, and did not try to waste my time with price negotiation. The purchasing procedure was simp More

by Tae
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dominique Vattuone
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 02, 2020 -

Criswell Honda responded

It's wonderful to see that you enjoyed an easy and efficient purchasing process with Dominique's help! We value the opportunity to work with you and welcome you to give us a call if we can help in any other way.

November 29, 2020

Fantastic! Benny was amazingly helpful and courteous. Easy to work with and answered all of our questions. Very detailed and professional. Will recommend Benny to others. More

by pdfeather
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Benny Miranda
Dec 01, 2020 -

Criswell Honda responded

We appreciate your positive review of your recent experience with us! Please let us know if there is anything else we can do for you; we are more than happy to help!

November 29, 2020

Dominique is a gem! He delivered my new Pilot in a rain storm - after dark - and didn't miss a beat. He was incredibly courteous, knowledgeable and accommodating. I was treated as a valuable customer and c More

by melly_miller
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dominique Vattuone
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kevin Ferguson
Dec 02, 2020 -

Criswell Honda responded

Thanks for sharing this with us! Dominique often goes above and beyond to deliver an exceptional car buying event, and we're very happy to see that you were pleased with your entire purchasing process. We appreciate the chance to work with you and hope to be of service again in the future.

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