Back

Criswell Honda

Germantown, MD

4.8
3,001 Reviews
Criswell Auto began as a family owned Chevrolet dealership in 1972 and we are now Maryland's largest group of independent, family-owned dealerships. We continue to expand and we currently have 11 New Vehicle franchises across three locations including Gaithersburg, Germantown and Thurmont, Maryland. Criswell Honda has trained professionals ready to give you exceptional customer service and satisfaction. We look forward to giving you the best automotive experience you've ever had!
Contact Dealership

19525 Amaranth Drive

Germantown, MD

20874

Directions

By Type

Showing 3,001 reviews

May 03, 2020

Overall a smooth process. Steve was excellent: friendly, very professional, and answered all my questions and addressed my concerns. 5 stars for Steve, 4 stars for Criswell because when I went to the financ More

by KM
Recommend Dealer
Yes
Employees Worked With
Steve Maroney
May 02, 2020

Best experience ever Pei Pei is the best sales person I have ever met. Make my experience super smooth. She was very thorough and very patient. Also, fought really hard More

by jimmy
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Pei Pei Tsai
May 07, 2020 -

Criswell Honda responded

It's wonderful to see that you were so impressed with the exceptional car buying event Pei Pei provided! It's our goal to offer remarkable customer service and we appreciate knowing that you were pleased with your visit to Criswell Honda.

May 01, 2020

Criswell Honda is not your average dealership. I had the quickest and most honest time. Steve was not pushy at all. He was honest about any questions I had. He was very patient and understanding. He really More

by walton.martina22
Recommend Dealer
Yes
Employees Worked With
Steve Maroney
May 07, 2020 -

Criswell Honda responded

We really appreciate these positive comments and are happy to see that you were completely satisfied with your recent car buying experience at Criswell. Thanks so much for your continued patronage!

May 01, 2020

5 STARS ACROSS THE BOARD. ON A SCALE OF 1-10 I GIVE Pei Pei a 20!!! IF YOU HAVE TO DEAL WITH A CAR SALESMAN AND DONT WANT TO DEAL WITH A "CAR SALESMAN" THIS IS YOUR GIRL! SHE FOUGHT TO GET ME THE BEST PRIC More

by alexkgeorgiou
Recommend Dealer
Yes
Employees Worked With
Kevin Ferguson, Kevin Ferguson, Pei Pei Tsai
May 07, 2020 -

Criswell Honda responded

We strive for 100% satisfaction, and it is great to see you had such a positive experience while working with Pei Pei at Criswell Honda. We truly value the opportunity to work with you and look forward to helping with any future automotive needs. Don't hesitate to reach out if you have any questions about your new vehicles!

April 26, 2020

Great Experience for buying 2020 Pilot EX-L I purchased the 2020 Honda Pilot EX-L. It was great working with her and her manager Mr. Kevin. Kevin was great. He gave me a good price and listen to More

by as2778305
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mr. Kevin Ferguson, Pei Pei Tsai
Apr 30, 2020 -

Criswell Honda responded

Thank you for sharing this wonderful review! Customer satisfaction is important to us and we appreciate knowing that you were pleased with your recent car buying event at Criswell Honda. We value your business and hope to work with you again in the future.

April 18, 2020

This dealer worked very hard with me to finance the best deal possible. Have financed many cars here. Will come back again Dominique is the best. More

by akfranklin1126
Recommend Dealer
Yes
Employees Worked With
Dominique Vattuone
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Esteban Mesa
Apr 24, 2020 -

Criswell Honda responded

Thank you so much for continuing to choose Criswell! Dominique is well known for delivering an exceptional car buying event and we truly value the opportunity to work with you again.

April 14, 2020

Excellent experience in buying a car I went to Criswell Honda because I knew they had a good reputation and I liked Hondas. John Hicks was an excellent representative of the company, nev More

by bsolue
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John Hicks
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 24, 2020 -

Criswell Honda responded

Thanks for the recommendations! We value your business and are pleased to see that John provided the assistance you needed to complete the purchase of your new Honda.

April 13, 2020

I was treated with the upmost respect and courtesy I have ever seen in a car dealership. They treated me like one of their own and transparent. No tricks no gimmicks. I enjoyed my visit and my purchase exper More

by guscamayta
Recommend Dealer
Yes
Employees Worked With
Dominique Vattuone
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Henry Ifeora
Apr 24, 2020 -

Criswell Honda responded

Thank you for taking the time to share these positive comments with us! It's our pleasure to offer an exceptional car buying event, and we are very happy to see that you were impressed with the first-class customer service you experienced. We look forward to seeing you soon!

April 09, 2020

Great experience I purchased a 2020 Honda Accord Touring 2.0T in the middle of the pandemic. The dealership navigated dealing with the pandemic and it's limitations an More

by lmoore
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kevin Ferguson, Pei Pei Tsai
Apr 13, 2020 -

Criswell Honda responded

We're thrilled to see that you were pleased with the exceptional service you received at Criswell Honda. We value the opportunity to work with you and truly appreciate the recommendations. Please don't hesitate to let us know if we can assist in any other way.

April 08, 2020

Personalized, detailed, quick purchase experience First off, I must say, everyone at Criswell Honda greeted us and provided the utmost service. My husband and I were most fortunate to have Pei Pei Tsa More

by Oldchickenmama
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Henry Ifeora, Kevin Ferguson, Pei Pei Tsai, Henry Ifeora
Apr 13, 2020 -

Criswell Honda responded

We're thrilled to see that our team offered an exceptional car buying event! Thanks again for choosing Criswell and sharing this wonderful review with us. Our team is always ready to help with any of your automotive needs, so please don't hesitate to reach out if you have any further questions as you get used to all of the awesome features your new vehicle offers.

...
74
...