Criswell Honda
Germantown, MD
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 7:30 PM
Saturday 9:00 AM - 6:00 PM
Sunday 12:00 PM - 5:00 PM
Service
Monday 7:00 AM - 7:30 PM
Tuesday 7:00 AM - 7:30 PM
Wednesday 7:00 AM - 7:30 PM
Thursday 7:00 AM - 7:30 PM
Friday 7:00 AM - 7:30 PM
Saturday 8:00 AM - 6:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:30 PM
Tuesday 7:00 AM - 7:30 PM
Wednesday 7:00 AM - 7:30 PM
Thursday 7:00 AM - 7:30 PM
Friday 7:00 AM - 7:30 PM
Saturday 7:00 AM - 6:00 PM
Sunday Closed
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Incredible Customer Service I was a first-time buyer, and Didjak Ilunga and his team helped me throughout the entire process. He was very prompt in answering my emails and provid I was a first-time buyer, and Didjak Ilunga and his team helped me throughout the entire process. He was very prompt in answering my emails and provided detailed information about the car I was interested in, making it easier for me to make a decision. Didjak and the entire Criswell team were very friendly and helpful during our appointment. I had an issue with my credit which made the process longer, but Didjak and Luis (finance) were very patient and did their best to work with my situation. They are truly hard workers and are willing to go above and beyond to make sure their customers are satisfied. The deal I received from Criswell Honda was excellent and I enjoy driving my new Honda CRV. I am delighted with the overall service, and I HIGHLY recommend Didjak and the Criswell team. More
Outstanding Mr. Ed Rojas was friendly and professional, he is really knowlageble on his work. Defenally I'm totally satisfy with the custumer service, I defenata Mr. Ed Rojas was friendly and professional, he is really knowlageble on his work. Defenally I'm totally satisfy with the custumer service, I defenataly recommend this dealer. More
Amazing experience from a first time buyer Ms. Dee was incredibly helpful and made this experience as low stress as possible for me and my family! Her patience and professionalism paired with h Ms. Dee was incredibly helpful and made this experience as low stress as possible for me and my family! Her patience and professionalism paired with her sweet personality made buying my first car much easier than I would have expected. She understands the customer's needs and goes the extra mile to make sure that you leave the dealership happy. I would 100% go to her again for my Honda needs. More
Exceptional Service Fully understands customer's needs. Prompt and courteous service. My car has always been serviced right the first time. Donald McNeely III is like no Fully understands customer's needs. Prompt and courteous service. My car has always been serviced right the first time. Donald McNeely III is like no other. More
Great experience The Honda Salesmen from several dealerships in my area were all very responsive by email providing quotes and answering questions. It made the car p The Honda Salesmen from several dealerships in my area were all very responsive by email providing quotes and answering questions. It made the car purchasing process very easy and fit with my schedule. Didjak Ilunga at Criswell Honda went even further by email offering suggestions based on my interests. When I went in to test drive and purchase based on best price he took his time to demonstrate the "bells and whistles" of the car. Didjak is extremely friendly and low key which I appreciate. More
Good dealership Eddie is easy-going and felt like a friend I've known for awhile. I liked how he wasn't aggressive to sell the vehicle which will cause discomfort doi Eddie is easy-going and felt like a friend I've known for awhile. I liked how he wasn't aggressive to sell the vehicle which will cause discomfort doing the business for me. He was opened to options and was willing to help to work out the numbers for the trade-in. Satisfied doing business with Eddie at the end of the day. More
The Man That Makes I.T. Happwn Tommy is such a wonderful sales man. He saved me from going back to a headache. This is the second car he has helped sell me and I couldn’t be happier Tommy is such a wonderful sales man. He saved me from going back to a headache. This is the second car he has helped sell me and I couldn’t be happier. Please go see him if your in a sticky situation. He will do what’s best for you. I promise. More
Best experience from salesman and car dealership Tom was very knowledgeable on the trucks. I have already recommended him to friends.they had a great selection.Tom went over the options and answere Tom was very knowledgeable on the trucks. I have already recommended him to friends.they had a great selection.Tom went over the options and answered my questions. More
Fantastic Dominique was amazing ! It was my first time getting a car, He was a very helpful and caring. Made my experience at Honda great! Thank you so much for Dominique was amazing ! It was my first time getting a car, He was a very helpful and caring. Made my experience at Honda great! Thank you so much for the car More
My second CRV from Criswell! Steve Maroney was beyond helpful! No games, just good business practices. I would definitely would work with Steve again or recommend him to my fam Steve Maroney was beyond helpful! No games, just good business practices. I would definitely would work with Steve again or recommend him to my family and friends. Well done Steve! More