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Criswell Honda

Germantown, MD

4.8
2,925 Reviews
Criswell Auto began as a family owned Chevrolet dealership in 1972 and we are now Maryland's largest group of independent, family-owned dealerships. We continue to expand and we currently have 11 New Vehicle franchises across three locations including Gaithersburg, Germantown and Thurmont, Maryland. Criswell Honda has trained professionals ready to give you exceptional customer service and satisfaction. We look forward to giving you the best automotive experience you've ever had!
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19525 Amaranth Drive

Germantown, MD

20874

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Showing 2,925 reviews

December 10, 2018

Incredible Customer Service I was a first-time buyer, and Didjak Ilunga and his team helped me throughout the entire process. He was very prompt in answering my emails and provid More

by Maine28
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Luis Mejia, Didjak Ilunga
Dec 12, 2018 -

Criswell Honda responded

It's fantastic to see that you had an exceptional car buying experience at Criswell Honda! We value your business and appreciate the recommendations.

December 08, 2018

Outstanding Mr. Ed Rojas was friendly and professional, he is really knowlageble on his work. Defenally I'm totally satisfy with the custumer service, I defenata More

by Carro2013
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ed Rojas
Dec 10, 2018 -

Criswell Honda responded

We appreciate the recommendations! It's fantastic to see that you were provided with a great car buying experience while working with Ed at Criswell Honda. We hope to be of service to you again in the future.

December 08, 2018

Amazing experience from a first time buyer Ms. Dee was incredibly helpful and made this experience as low stress as possible for me and my family! Her patience and professionalism paired with h More

by rlsingh
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dee Thompson Hogan
Dec 10, 2018 -

Criswell Honda responded

Thank you for the wonderful review! We're thrilled to see that you had such an outstanding buying experience at Criswell Honda, and we look forward to working with you on any of your future automotive needs.

December 07, 2018

Exceptional Service Fully understands customer's needs. Prompt and courteous service. My car has always been serviced right the first time. Donald McNeely III is like no More

by Darryl Watson
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Donald McNeely
Dec 07, 2018 -

Criswell Honda responded

Thanks so much for taking the time to let us know how we are doing! It's wonderful to see that you were provided with top-notch vehicle service and outstanding customer care at Criswell Honda. We look forward to the next opportunity to work with you.

December 01, 2018

Great experience The Honda Salesmen from several dealerships in my area were all very responsive by email providing quotes and answering questions. It made the car p More

by sandra
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Didjak Ilunga
Dec 03, 2018 -

Criswell Honda responded

We're so happy that you chose Criswell Honda for your recent purchase! Didjak and the other members of our sales team go above and beyond to provide an exceptional buying experience for our customers. We value your business and appreciate the great review.

November 30, 2018

Good dealership Eddie is easy-going and felt like a friend I've known for awhile. I liked how he wasn't aggressive to sell the vehicle which will cause discomfort doi More

by cynd0310
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jae Lim, Jim Walker, Mike Tomazos, Ed Rojas
Nov 30, 2018 -

Criswell Honda responded

We're pleased to see that you were satisfied with your buying experience at Criswell Honda. We look forward to working with you on any of your future vehicle needs.

November 30, 2018

The Man That Makes I.T. Happwn Tommy is such a wonderful sales man. He saved me from going back to a headache. This is the second car he has helped sell me and I couldn’t be happier More

by Rocky
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Carlos Mejia, Mahaman Kolo, Tommy Karanikolis
Dec 03, 2018 -

Criswell Honda responded

It's great to see that Tommy and the team at Criswell Honda offered a super buying event at our dealership. Thanks again for the positive feedback!

November 29, 2018

Best experience from salesman and car dealership Tom was very knowledgeable on the trucks. I have already recommended him to friends.they had a great selection.Tom went over the options and answere More

by Fredschaefer
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Conner cool, Tommy Karanikolis
Nov 30, 2018 -

Criswell Honda responded

Thanks for the great review! Tom and the other members of our sales team are always ready to share the details about the many options available on our impressive selection of vehicles. We value your business and hope to be of service to you again in the future.

November 28, 2018

Fantastic Dominique was amazing ! It was my first time getting a car, He was a very helpful and caring. Made my experience at Honda great! Thank you so much for More

by Anaisafora
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dominique Vattuone
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 30, 2018 -

Criswell Honda responded

It's wonderful to know that Dominique and Criswell Honda were able to help you through the first time car buying experience and make it such a remarkable event. We value the opportunity to work with you and look forward to helping with any future automotive needs.

November 28, 2018

My second CRV from Criswell! Steve Maroney was beyond helpful! No games, just good business practices. I would definitely would work with Steve again or recommend him to my fam More

by DANH
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mahaman Kolo, Mauricio Galvez, Steve Maroney
Nov 30, 2018 -

Criswell Honda responded

It's our pleasure to help, and we're excited to see that your buying experience at Criswell Honda was so pleasant!

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