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Criswell Honda

Germantown, MD

4.8
2,931 Reviews
Criswell Auto began as a family owned Chevrolet dealership in 1972 and we are now Maryland's largest group of independent, family-owned dealerships. We continue to expand and we currently have 11 New Vehicle franchises across three locations including Gaithersburg, Germantown and Thurmont, Maryland. Criswell Honda has trained professionals ready to give you exceptional customer service and satisfaction. We look forward to giving you the best automotive experience you've ever had!
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19525 Amaranth Drive

Germantown, MD

20874

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Showing 2,931 reviews

November 16, 2018

Used Honda CRV Dealing with my last car dying and leaving me stranded on the side of the road Ed made this process of getting another car quick and painless! Ed took More

by Gsamen.Nwilson
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jim Walker, Ed Rojas
Nov 19, 2018 -

Criswell Honda responded

We are very happy to see that Ed and the team at Criswell Honda provided an excellent car buying experience. We look forward to working with you again when you are in the market for your next vehicle!

November 16, 2018

Treated great again! Brought in a relative who was interested in a Fiat 600 and I knew just the person to see from my last visit. Tommy once again went above and beyond t More

by Josie-1234
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kevin Szot
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tommy Karanikolis
Nov 19, 2018 -

Criswell Honda responded

It's great to see that you were back again! We appreciate your patronage. Tommy and the team at Criswell Honda look forward to continuing to work with you and your family and friends on any future automotive needs.

November 14, 2018

Very good Good service and friendliness and very patient I will definitely come back in the future or refer a friend to them. Very happy with my purchase More

by johnr
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ed Rojas
Nov 14, 2018 -

Criswell Honda responded

It's our pleasure to provide an all-around great buying experience at Criswell Honda! We look forward to your next visit with us.

November 13, 2018

New Car! Great experience! Thank you Yanet Lopez! The experience of buying our new Honda Pilot couldn't have been better. Yanet made sure to get us all the information and diffe More

by Angela
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Yanet Lopez, Victor Azari
Nov 14, 2018 -

Criswell Honda responded

It's wonderful to read about the exceptional buying experience you had at Criswell Honda while working with Yanet. Our sales staff is always happy to share information about all of the outstanding features and options available on our great selection of Honda vehicles. We look forward to working with you again!

November 13, 2018

New HR-V and Accord Sport Steve was great in helping my parents negotiate the price for a new HR-V and Kolo was great in helping my parents secure financing for the vehicle. More

by wgarcia
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mahaman Kolo, Steve Maroney
Nov 14, 2018 -

Criswell Honda responded

We're thrilled that Steve and Kolo were able to help you and your parents purchase new Honda vehicles at Criswell! We value your business and hope to work with you again on any of your future automotive needs.

November 13, 2018

New CR-V We just purchased a new Honda CR-V from Criswell Honda and we were very pleased with the experience, including our very friendly and knowledgeable sal More

by DavidM
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mahaman Kolo, Didjak Ilunga
Nov 14, 2018 -

Criswell Honda responded

Thank you so much for the great review! It's fantastic to see that you were provided with an outstanding buying experience at Criswell Honda while working with our courteous and professional team. We look forward to seeing you when it's time for your next vehicle.

November 09, 2018

Great experience Yanet Lopez did a great job getting us the car we wanted. The whole process was hassle free. Easily the best experience we've ever had buying a new ca More

by Peloso
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Yanet Lopez, Jim Walker
Nov 12, 2018 -

Criswell Honda responded

It's our pleasure to offer an easy purchasing process from start to finish, and we are happy to see that you had an exceptional buying experience while working with the team at Criswell Honda. We appreciate the opportunity to work with you and look forward to seeing you again.

November 08, 2018

Genuine business Tommy saw to it that all our concerns and needs were met. We were on a time constranit so he saw to it that everything we needed such as paperwork, et More

by Tman32
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mahaman Kolo, Tommy Karanikolis
Nov 09, 2018 -

Criswell Honda responded

Thanks for taking the time to let us know that you had an amazing car buying experience at Criswell Honda. Tommy and the others on our sales team make customer satisfaction a priority and we are pleased to see that your visit to our dealership was so great. We look forward to the next opportunity to work with you.

November 07, 2018

New purchase Dominique was amazing. Very thorough and great to work with. Everything was very easy and organized. Love his personality! I would definitely go back More

by KB
Friendliness
Recommend Dealer
Yes
Employees Worked With
Dominique Vattuone
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 07, 2018 -

Criswell Honda responded

Thank you for the fabulous review! Dominique is a customer favorite and is well known for the exceptional customer service that he provides with each sales event. We appreciate the recommendations and look forward to working with you again.

November 07, 2018

Adding last minute hidden fees. A hidden fee of $850 / "inspections fee" was added to the financial paperwork. Totally unacceptable, lack of transparency, including his manager. Be More

by Charlie61
Recommend Dealer
No
Employees Worked With
Tommy Karanikolis
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