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Criswell Honda

Germantown, MD

4.8
2,927 Reviews
Criswell Auto began as a family owned Chevrolet dealership in 1972 and we are now Maryland's largest group of independent, family-owned dealerships. We continue to expand and we currently have 11 New Vehicle franchises across three locations including Gaithersburg, Germantown and Thurmont, Maryland. Criswell Honda has trained professionals ready to give you exceptional customer service and satisfaction. We look forward to giving you the best automotive experience you've ever had!
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19525 Amaranth Drive

Germantown, MD

20874

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Showing 2,927 reviews

October 24, 2018

New Car Purchase Anthony Voisinet is one of the few honest salesman that I have met. I had a choice of going to other dealership that offered a little more incentives More

by honda girl
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jessica Baum, Anthony Voisinet
Oct 26, 2018 -

Criswell Honda responded

Thank you for taking the time to tell us about your positive buying experience at Criswell Honda. We're so glad that you were pleased with the high quality customer service you received while working with Anthony to complete your vehicle purchasing process at our dealership. We value your business and hope to work with you again in the future.

October 24, 2018

How Difficult it would be to Obtain Titles ? Germantown Criswell Honda could not manage to obtain out of state vehicle registration/plates within the 8 weeks and they still have not provided me w More

by Jani123
Customer Service
Quality Of Work
Recommend Dealer
No
Employees Worked With
Didjak Ilunga
October 22, 2018

Very helpful sales guy. Highly recommend. I strongly recommend having Steve Maroney as your sales guy. He is very good at his job and makes the whole buying process very easy. More

by honda
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mahaman Kolo, Steve Maroney
Oct 22, 2018 -

Criswell Honda responded

Thanks for taking the time to let us know about your positive buying experience with Steve and the team at Criswell Honda. We appreciate your business and hope to be of service to you again in the future.

October 22, 2018

Stress free We would like to thank Natasha for a stress free experience when we bought our CRV. She worked with us on the car that will suit our lifestyle and was More

by Car couple
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Natasha Parsard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mahaman Kolo
Oct 22, 2018 -

Criswell Honda responded

Customer satisfaction is important to the team at Criswell Honda! It's fabulous to see that your buying experience at our dealership was such a positive one. Natasha and our other sales consultants work hard to ensure an easy and efficient buying event. Thank you for the great review and choosing Criswell Honda for your recent purchase.

October 20, 2018

My new car! Didjak was very helpful and cooperative! He was easy to work with and kept our best interest in mind. We appreciated all the help and time. More

by Sim
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Luis Mejia , Didjak Ilunga
Oct 22, 2018 -

Criswell Honda responded

It's our pleasure to help, and we are so happy to see that you were provided with a great car buying experience at Criswell Honda. We value your business and look forward to the next opportunity to work with you.

October 18, 2018

Tommy K on your side Tommy and I began our discussions over the phone since I was located a little far from the dealership. We came to an agreement and from that point for More

by CRVdriver2015
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jim Walker, Tommy Karanikolis
Oct 19, 2018 -

Criswell Honda responded

Tommy and our other sales consultants make customer satisfaction a priority, and it's great to see that you were pleased with your buying experience at Criswell Honda. We value your business and appreciate the positive review.

October 18, 2018

Excellenet experience at a dealership It was a really nice experience with the sales person, manager, and the finance person. Test drove the car, even though it was late, the staff was cou More

by Omair
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mahaman Kolo, Didjak Ilunga, Isaac Ajayi
Oct 19, 2018 -

Criswell Honda responded

Our team is here to provide the best purchasing event possible and we're happy to see that your buying experience at Criswell Honda was so positive. We look forward to the chance to work with you on any of your future automotive needs.

October 18, 2018

It was accommodating and easy The salesman was patient and accommodating he did not pressure us to buy very communicative he answered all of her questions and even answer questions More

by Bob4
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Didjak Ilunga
Oct 19, 2018 -

Criswell Honda responded

We're thrilled to see that you had a wonderful buying experience at Criswell Honda! Our sales consultants are always ready to answer any questions you have about our great selection of vehicles. We appreciate the recommendations and hope to see you again!

October 17, 2018

Excellent Service Anthony was very helpful and knowledgeable with the total process of leasing my car. Jim was detailed and informative with the financial portion. I w More

by car lady
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jim Walker, Anthony Voisinet
Oct 19, 2018 -

Criswell Honda responded

We appreciate the positive review of your recent buying experience at Criswell Honda. It's wonderful to see that our team provided such a remarkable purchasing process from start to finish. We value your business and look forward to your next visit!

October 15, 2018

Ed Rojas, Tommy K, and Luis M are terrific! Ed Rojas in particular was a pleasure to work with. He took over for Tommy K who kept on top of things. Luis was very responsive getting our finance More

by denise7425
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ed Rojas, Tommy Kalakonatis, Luis Meija.
Oct 17, 2018 -

Criswell Honda responded

It's wonderful to see that you had such a pleasant buying experience while working with the team at Criswell Honda. We value your business and appreciate the recommendations.

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