Criswell Honda

Very knowledgable and customer friendly Didjak worked with us thruout the entire process to give us the best deal possible. He was very personable and we very much enjoyed his service. We Didjak worked with us thruout the entire process to give us the best deal possible. He was very personable and we very much enjoyed his service. We will ask for him again when it comes to buying our next vehicle. More

Great Customer Service! All process took a little longer that I was expecting, but other than that it was great experience. This is my fourth Honda vehicle from this dealersh All process took a little longer that I was expecting, but other than that it was great experience. This is my fourth Honda vehicle from this dealership. More

Great Experience I had a wonderful experience at this location and with this particular salesman. At a normal dealership you could spend hours and it is draining. I I had a wonderful experience at this location and with this particular salesman. At a normal dealership you could spend hours and it is draining. I negotiated the price down and was out of there in less than an hour and a half. More

Great Customer Service! John Hicks was so patient and straight forward, which we greatly appreciated after coming from another dealer where the salesman played all kinds of g John Hicks was so patient and straight forward, which we greatly appreciated after coming from another dealer where the salesman played all kinds of games with us! We were very concerned about having to buy a car right now as I had hit a deer and my car ended up totaled. We were not planning on getting a new car financially for another year or two. I was very stressed to have to take on a car payment but John helped us have a stress free buying experience, and really helped us get the best price! Then the financial guy, Victor, was wonderful as well!! He gave us an interest rate that was amazing, and really was able to keep our payments on the low end! He just wanted to make sure I was happy!! It was a great overall car buying experience, and i would definitely recommend this Honda dealer, John Hicks and Victor Azari! More

This was a great place to buy a car! Ed was so good to us. We corresponded via phone and text, he was prompt in his responses and kept his word. When we came out to see the car it was E Ed was so good to us. We corresponded via phone and text, he was prompt in his responses and kept his word. When we came out to see the car it was EXACTLY what he said it would be. He was not pushy at all, gave us the time we needed to drive the car and make the best decision for our family. Ed stayed true to his word and actually allowed us to have a POSITIVE non-stressed buying experience. We bought this car for our oldest daughter, and are confident that we will return next year to buy a car for our next new driver. The entire team was kind, laid back and easy to deal with. They delivered exactly what they promised. My husband and I have purchased over 10 vehicles in the past 20 years and this was by far the most efficient and pleasurable car buying experience we have had. More

Friendly, Patient and Accommodating This was my first time purchasing a car and it was such a seamless process. Didjak helped me buy the car I wanted at an exceptional price. It was almo This was my first time purchasing a car and it was such a seamless process. Didjak helped me buy the car I wanted at an exceptional price. It was almost the case that I wouldn't be able to drive off the lot with a car but he worked tirelessly to ensure that I was taken care of. I am so grateful and I love my new car! More

Excellent Experience! I was searching for a specific make and model (interior color, features) of the car I wanted, and Josue Rodriguez went above and beyond to help me fin I was searching for a specific make and model (interior color, features) of the car I wanted, and Josue Rodriguez went above and beyond to help me find it. We exchanged many emails; he answered all my questions in a very timely manner. I live almost an hour from Germantown, and it was worth the trip (and wait!) to work with Josue and his team at Criswell rather than go to a Honda dealership closer to home. I got what I wanted and more for a very reasonable price! I'm forever grateful for the service received, and know where to go for my next car! Thank you, Josue! And also thanks to Mahaman Kolo for going over all the financing options, and for the Macademia nuts. :) More

Very Helpful My wife and I were looking for a used car and we had the pleasure of working with Tommy. He was very pleasant to speak with and made us feel at home. My wife and I were looking for a used car and we had the pleasure of working with Tommy. He was very pleasant to speak with and made us feel at home. He was also very helpful throughout the entire process. We ended up getting the exact car that we wanted. Overall the experience was great! More

Great experience! My brother and I are repeat customer at Criswell and this last week we brought our third Odyssey here. last week I contacted Natasha and asked for a q My brother and I are repeat customer at Criswell and this last week we brought our third Odyssey here. last week I contacted Natasha and asked for a quote of two van with options included. She was very details capturing the details of my preference of exterior and interior colors, options, accessories and with in ten minutes responses back with a price quote for the EX and EXL. I gave her my offer, she took them back to her sale manager and came back with the price and we closed the deal and all we have to do is just show up, to test drive the car and sign. As soon as we arrive at the dealership the vans are wash, tag and ready for us to take it for a road test. The paperwork were all ready and she explained in detail the signing section, about the finance offer. No pressure or bs on getting us to buy other accessories and offer stuff. She was very respectful and such a people person. The finance part was also quick and the entired process took less than two hours. After all the paperwork, she walked spending two hours walking ua through all of the feature of the van. Help us setup all of our phone to link to van. Explain every safety feature of the car. Walk through each option step by step. She went above and beyond because she does not have to do it since the deal were closed but she ensure we were comfortable with the car feature before we drive them off the lot. She also follow up the next day to check on us to see if we have other question or concern. Today I came back to have the accessories install on my new van and to sale my 2012 odyssey. Natasha personally took me over to the used car manager and I sold my old van. Working with Ed the used car sale consultant and we closed the deal within ten minutes. If you are in shopping for a new or even used honda, highly recommend you give Natasha a call. Thank you Natasha for a great buying experience Kevin and Courtney from Virginia More

Great experience buying a new CR-V. I contacted Criswell Honda asking them to give me their absolute best price on the Honda CR-V I saw in their inventory. Amy Darragh responded with a v I contacted Criswell Honda asking them to give me their absolute best price on the Honda CR-V I saw in their inventory. Amy Darragh responded with a very fair price. She was also very responsive to my questions. My wife & I then met with Amy in order to complete the deal. Amy is very outgoing, personable, friendly and easy to work with. I found this buying experience extremely easy and stress free, since the terms of the deal were agreed upon via email. Victor Azari, in finance, was knowledgeable and also easy to work with. I found no up sell pressure even though add-ons were offered. Overall this was a wonderful car buying experience. More