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Criswell Honda

Germantown, MD

4.8
2,925 Reviews
Criswell Auto began as a family owned Chevrolet dealership in 1972 and we are now Maryland's largest group of independent, family-owned dealerships. We continue to expand and we currently have 11 New Vehicle franchises across three locations including Gaithersburg, Germantown and Thurmont, Maryland. Criswell Honda has trained professionals ready to give you exceptional customer service and satisfaction. We look forward to giving you the best automotive experience you've ever had!
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19525 Amaranth Drive

Germantown, MD

20874

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Showing 2,925 reviews

September 20, 2018

Awesome Easy and friendly to work with. It was a very smooth transaction from start to finish. I would def recomend didjack to anyone that asked. More

by Raffie
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Didjak Ilunga
Sep 21, 2018 -

Criswell Honda responded

It's fantastic to see that you had such a positive purchasing experience at Criswell Honda. Didjak and the other members of our team work hard to ensure our customers are offered a great buying event every time they visit. We look forward to seeing you again.

September 16, 2018

My experience with Ed Rojas and Criswell Ed was a true professional. He earned his 5 star review. I’ve bought plenty of vehicles but I’ve never had someone go the extra mile like Ed did. He m More

by Rwilliams0214
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Victor Azari, Mike Tomazos, Ed Rojas
Sep 17, 2018 -

Criswell Honda responded

At Criswell Honda, it's our goal to provide stellar customer service and we are pleased to see that we met that mark. Our sales consultants, like Ed, often go above and beyond to ensure an easy and efficient buying experience for all of our customers. We appreciate you taking the time to let us know how we are doing and look forward to your next visit.

September 15, 2018

Great experience! I worked with Didjak Ilunga in purchasing a 2018 CRV EX-L and he was amazing in getting what I wanted for a great price! More

by Ikrystal
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Victor Azari, Didjak Ilunga
Sep 17, 2018 -

Criswell Honda responded

We're so glad to see that we exceeded your expectations! The team at Criswell Honda is committed to providing an exceptional buying experience that provides an outstanding vehicle at a great price. Thanks again for the positive review. We hope to be of service to you again in the future.

September 14, 2018

Great Experience. It was a pleasure to work with Victor Castro. He is very professional and friendly. I would recommend him to others that I know are looking for a car. More

by HondaBuyer
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Victor Castro
Sep 17, 2018 -

Criswell Honda responded

Thank you for taking the time to share your positive comments with us! It's fantastic to see that you had an excellent buying experience with Victor Castro. We value your business and look forward to the opportunity to help others choose their new Honda from the large selection available at Criswell Honda.

September 12, 2018

Amazing Car Buying Experience Yesterday I bought 2018 Accord Sedan from Chriswell Honda. Dominique Vattuone and Esteban Mesa helped me through out the process and made my car buyin More

by wsnm
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dominique Vattuone
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Esteban Mesa
Sep 14, 2018 -

Criswell Honda responded

Our courteous and professional sales staff take pride in offering a memorable car buying experience that is as easy and stress-free as possible. We appreciate your kind review and value your business. Thank you for the recommendations and for choosing Criswell Honda for your recent purchase.

September 12, 2018

Made me feel valued as a potential customer I needed a used car for my wife. Car had to be -not too many miles at a competitive price. Ed Rojas, sales associate in the used car dept. went over a More

by Frugal
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Gary Graves, Jim Walker, Ed Rojas
Sep 14, 2018 -

Criswell Honda responded

Customer satisfaction is very important to the team at Criswell Honda and we are pleased to see that you found our friendly and professional staff to be so supportive during your visit to our dealership. We appreciate the positive review and look forward to working with you again in the future.

September 10, 2018

Wonderful car buying experience Pleasant and sincere staff without any pressure who took their time to be sure I was comfortable with the decision process and was aware and happy wit More

by Goldie1
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dominique Vattuone
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Esteban Mesa, Johnna Nagiecki, Jessica Baum
Sep 10, 2018 -

Criswell Honda responded

We're glad you found our staff to be so supportive during your experience here at Criswell Honda. It's our pleasure to provide a pleasant buying experience that ensures your satisfaction. We value your business and hope to have the opportunity to work with you again in the future.

September 09, 2018

Time well spent Not to crazy about going to dealerships but Tommy made the time spent there a present one and enjoy working with him. Everyone working at Criswell H More

by Leddog
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jae Lim, Mike Tomazos, Mahaman Kolo, Tommy Karanikolis
Sep 10, 2018 -

Criswell Honda responded

It's great to see that your recent visit to our dealership was a positive one. Thanks for taking the time to let us know that you were provided with an excellent buying experience at Criswell Honda. We hope to see you again!

September 08, 2018

Made it possible to buy a car long-distance Jae Lim represented his dealership very well, with integrity and responsiveness to questions. Photos were supplied when requested, and he assisted wh More

by long distance buyer
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jae Lim, Mike Tomazos
Sep 10, 2018 -

Criswell Honda responded

We appreciate the positive review of your recent car buying experience at Criswell Honda. Jae and the other members of our sales team work hard to provide great customer service throughout the purchasing process. Thanks again for choosing Criswell Honda!

September 06, 2018

Great purchase experience As fate would have it, after calling to inquire about a vehicle listed for sale online, my wife and I reconnected with Jae Lim, who had sold us vehicl More

by Chanson111
Recommend Dealer
Yes
Employees Worked With
Jae Lim
Sep 07, 2018 -

Criswell Honda responded

We're so glad you reached out to Criswell Honda when it was time to purchase another vehicle! It's wonderful to see that Jae once again provided an outstanding purchasing process from start to finish. We appreciate the positive review and look forward to working with you on any future automotive needs.

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