Criswell Honda

Superb Service and Easy Tommy was a really great salesman and really cared for our satisfaction! He was very informative and made the process smoother while his team was just Tommy was a really great salesman and really cared for our satisfaction! He was very informative and made the process smoother while his team was just as supportive. They really are trustworthy and really work for what is best for you. Tommy helped relieve stress and made what could have been a very stressful moment a very happy memory. More

Awesome car shopping experience We are beyond happy with the deal we got from Tommy &a the team at Criswell. Tommy made the whole process so easy and comfortable for our family and w We are beyond happy with the deal we got from Tommy &a the team at Criswell. Tommy made the whole process so easy and comfortable for our family and we are so happy with our purchased of our Honda Accord! Thank you so much for your amazing customer service & knowledge! If you are looking for a car and want a fair &a honest deal, go see Tommy!!! :) More

Great Sales Experience Anthony Voisinet was really patient, not pushy but very informative and flexible. He went out of his way to be helpful which was a key reason we chose Anthony Voisinet was really patient, not pushy but very informative and flexible. He went out of his way to be helpful which was a key reason we chose Criswell Honda. More

Nice, quick, clean fair transaction Great experience,. We were in and out in a couple of hours, got a fair value for our trade in and a good deal on the replacement. Great experience,. We were in and out in a couple of hours, got a fair value for our trade in and a good deal on the replacement. More

Amazing Service from Victor Castro! If you are ever in the market for a new Honda look no further than Criswell. Victor Castro is the best in the business. His honesty, professionalism If you are ever in the market for a new Honda look no further than Criswell. Victor Castro is the best in the business. His honesty, professionalism and dedication to you will exceed all expectations. I purchased an excellent car and received an excellent price. Victor will always go the extra mile for you. I have never been a fan of car shopping but Victor will make it a great experience. Thanks Victor! More

Easy Experience Was greeted like family as soon as I walked in. Bought a used Ridgeline and was impressed by the level of focus Tom gave me during my purchase. The Was greeted like family as soon as I walked in. Bought a used Ridgeline and was impressed by the level of focus Tom gave me during my purchase. The experience was easy and I didn’t feel rushed throughout the entire process. The whole team at Criswell Honda seems to work well together. More

A welcoming and warm dealership I went to purchase a used car last week and had a tight budget. Ed helped me out with looking at cars that were within my range, and was very helpful I went to purchase a used car last week and had a tight budget. Ed helped me out with looking at cars that were within my range, and was very helpful by not showing me cars I could not afford like most salespeople do. He was very polite and welcoming throughout the whole transaction and made my car buying experience enjoyable. The rest of the used car salesmen also helped out at the end with putting tags on my car and making sure it was all ready for me to go! As for the finance department, Jim did a wonderful job helping me out and was very kind as well. These guys go the extra mile for their customers. More

Awesome Experience I have bought six Hondas in my life, including the one I bought at Criswell. Out of all the dealerships I have worked with, Criswell has been the best I have bought six Hondas in my life, including the one I bought at Criswell. Out of all the dealerships I have worked with, Criswell has been the best one. Didjack Ilunga is the friendliest, most genuine salesperson I have ever worked with. His enthusiasm for Hondas was evident when he showed me the features on the 2018 Honda Accord EX that I wanted. And he showed me ALL the features on the car before we took a test drive. Unlike other Honda salespeople I've worked with at other dealerships, he didn't have the attitude like "Oh you've had plenty of Hondas. You know how they drive, so we don't have to test drive one." He made sure that I was happy with the way the car drove. I had my ten-year-old son with me, and he made my son feel like a part of the buying process by allowing him to do things like press the remote start on the key fob for car and by showing him different features of the car. He also talked to him to keep him entertained while we were waiting for the finance manager to get the paperwork ready. Didjack never made me feel pressured and never treated me like I didn't know what I was doing just because I am a woman. Jim Walker, the finance manager, was awesome also. I also felt very at ease with him. Because of my credit, my payments are kind of high on the car. However, before he got to the "bottom line," so to speak, he prepared me mentally for what I would be paying. The sticker shock was still there on my part, but he put me at ease by explaining to me that making these payments and keeping the car for as long as I can would help me bring my credit rating back up. He never made me feel judged; in fact, he was compassionate and understanding of my situation as a single mother. He was also personable, sharing some details about his family and education with me. He also talked to my son like he was a person and not just some kid in the corner to be ignored. The greatest thing about the whole experience was that Didjack and Jim did everything they could to get me into the car that day. I had originally gone in there to drop off my Civic because it needed a new transmission. I met Didjack on Monday when I dropped my car off and told him that I would be back on Friday to meet with him about possibly buying a new car. But when I found out the next day that my car needed a new transmission, I called Didjack on his cell phone and he met me at the dealership two hours later. I thought that I wouldn't be able to trade in my Civic until it was fixed. However, Didjack worked it out so that it didn't have to be fixed before I bought the new car. AND, since the Civic was covered under warranty, I was supposed to pay a $100 deductible plus a $138 diagnostic fee. BUT Didjack worked it out so that I didn't have to pay either one of those fees. The dealership covered them. PLUS they returned my rental car to Enterprise for me. So, in the end, Criswell took my trade-in before the repairs were done, covered the $238 I was supposed to pay to get the Civic back, got me a good price on a 2018 Honda Accord EX, and made it so that I could drive my new car off the lot that day. This was the best car-buying experience that I have ever had. I recommend Criswell Honda to anyone looking for a new Honda. And please ask for Didjack. He will make the whole buying experience pleasant, fun, and easy. More

Car Buying Experience Victor and Dominique were very helpful with my car buying experience. He answered any and all questions and made the whole process very easy and stres Victor and Dominique were very helpful with my car buying experience. He answered any and all questions and made the whole process very easy and stress free! More

Friendly, technically knowledgeable, personalized service This is our fifth new vehicle purchase from the Criswell organization. Esteban consistently has demonstrated the personality, caring, honesty, and fle This is our fifth new vehicle purchase from the Criswell organization. Esteban consistently has demonstrated the personality, caring, honesty, and flexibility that brings us back time and again in pursuit of Honda’s exceptional build quality vehicles. Anthony Viosinet’s friendly, technically knowledgeable, personized service is representative of the skill sets we have come to expect and receive from the Sales Team. Jessica Baum has at least three times represented the Financial Team on our purchases. Her warm personality, patience and clarity of expression have been critical in asking for her each time we are making a purchase. James from the Service Department during a recent Odyssey service visit is also representative of the pleasant and technical knowledgeable individuals that further emphasizes the customer service and personal attention that keeps us coming back to Criswell time and time again for service and sales. Kudos to Honda senior management for keeping customers squarely in view as it hires and trains its employees. More