
Criswell Honda
Germantown, MD
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 7:30 PM
Saturday 9:00 AM - 6:00 PM
Sunday 12:00 PM - 5:00 PM
Service
Monday 7:00 AM - 7:30 PM
Tuesday 7:00 AM - 7:30 PM
Wednesday 7:00 AM - 7:30 PM
Thursday 7:00 AM - 7:30 PM
Friday 7:00 AM - 7:30 PM
Saturday 8:00 AM - 6:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:30 PM
Tuesday 7:00 AM - 7:30 PM
Wednesday 7:00 AM - 7:30 PM
Thursday 7:00 AM - 7:30 PM
Friday 7:00 AM - 7:30 PM
Saturday 7:00 AM - 6:00 PM
Sunday Closed
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Experience worth writing about! I rarely take the time to rate my experiences after making purchases or interacting with sales people. However, I would be remiss if I did not compli I rarely take the time to rate my experiences after making purchases or interacting with sales people. However, I would be remiss if I did not compliment Ed Rojas (Sales & Leasing Consultant) and Jessica Baum (Business Manager) for their professionalism, guidance, patience, and knowledge. This was my first time buying a vehicle "on my own" and I felt supported and respected throughout the process. Thank you Ed and Jessica! More
Great experience! Great experience at Criswell Honda - I highly recommend working with Kevin Ferguson - he listens to your needs, has a great personality, and he is ver Great experience at Criswell Honda - I highly recommend working with Kevin Ferguson - he listens to your needs, has a great personality, and he is very easy to work with. More
Used car purchase Jaffar Chaudhry went far above and beyond the standard for excellent service because he followed us home to VA for our car payment . This saved us the Jaffar Chaudhry went far above and beyond the standard for excellent service because he followed us home to VA for our car payment . This saved us the headache of making a special trip back the next day. He was a delight to work with from start to finish. He was knowledgeable, professional and extremely courteous. He made buying a car a pleasant experience for the first time. ( I never thought I would say those words!) Many thanks. More
Compliments for my sales person. I would like to highly recommend and compliment Kevin Ferguson! He is a true gentleman and overall excellent guy! His knowledge, kindness, warmth and I would like to highly recommend and compliment Kevin Ferguson! He is a true gentleman and overall excellent guy! His knowledge, kindness, warmth and character make him one of the best salesman I have ever worked with. I highly recommend Kevin and thank him for all he has done! He is knowledgeable, trustworthy and very respectful and conscientious! Kudos to Kevin! More
Great In All Respects I've purchased a good number of Hondas for over 30 years - the adults in the family & growing kids. I visited Criswell twice before I finalized a I've purchased a good number of Hondas for over 30 years - the adults in the family & growing kids. I visited Criswell twice before I finalized a deal on a Honda Accord Touring Hybrid. I was never felt rushed or pressured. But I was treated fairly, honestly, and with respect by 2 sales people (Steve Maroney and Dominique Vattuone) and also by Victor Azari, the finance/business manager. The sales process was extremely smooth. Over many years - I've usually found the Honda salespeople good to work with. And these measured up excellently. They were patient, allowing multiple looks and test drives as needed. And though the model and car I wanted and test-drove was bought by someone else within a few hours of my leaving Saturday afternoon, they found one that had just arrived in the same color and model. The Finance/Business Manager, Victor Azari was also excellent. Victor was fair and understanding and met our needs. Even this went very smoothly. I feel I was excellently, fairly and respectfully treated as a customer. This is what wins repeat business and referrals. I'll be back and plan to make referrals. Hopefully the service will also be as good :-) More
Steve Maroney did a very good job in all aspects of the sale Steve Maroney and everyone at Criswell did a great job in customer service. It was a pleasure to work with everyone there -- they definitely were res Steve Maroney and everyone at Criswell did a great job in customer service. It was a pleasure to work with everyone there -- they definitely were responsive to our needs. More
Honest dealing, Great customer service and a very fair price We walked into Criswell to look at the new Honda Clarity and we were met by Anthony Voisinet who was gracious and pleasant. Anthony never pressured u We walked into Criswell to look at the new Honda Clarity and we were met by Anthony Voisinet who was gracious and pleasant. Anthony never pressured us, explained everything carefully and bent over backwards to be accommodating to our needs. We highly recommend Anthony and Criswell Honda. More
Very helpful Steve Maroney, Mahaman Kolo and other employees was very helpful. I will recommend the dealer, especially Steve, to any one looking to buy a new car Steve Maroney, Mahaman Kolo and other employees was very helpful. I will recommend the dealer, especially Steve, to any one looking to buy a new car More
New Car Purchase Anthony Voisinet is one of the few honest salesman that I have met. I had a choice of going to other dealership that offered a little more incentives Anthony Voisinet is one of the few honest salesman that I have met. I had a choice of going to other dealership that offered a little more incentives but I came back to Criswell and Anthony Voisinet because of his honesty. He is highly recommended More
How Difficult it would be to Obtain Titles ? Germantown Criswell Honda could not manage to obtain out of state vehicle registration/plates within the 8 weeks and they still have not provided me w Germantown Criswell Honda could not manage to obtain out of state vehicle registration/plates within the 8 weeks and they still have not provided me with because they registration/plates.... reached out to the dealer, who is a nice and professional guy, about a week prior to the 8 week mark and it seems that the title clerks woke up and instead getting to work they started to blame the customer for the delay.... before leaving the dealership with the vehicle that I purchased there I offered to take care of the out of state cregistration/plates myself but the riswell honda assured me that I will receive the vehicle plates in the mail...Criswell Honda charged me about $700 for processing fees!! If you’re a US Service member and require different state plates and registration DO NOT GO to Criswell Honda Germantown, MD! More