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Criswell Maserati - Alfa Romeo
Germantown, MD
627 Reviews
Criswell Auto began as a family owned Chevrolet dealership in 1972 and we are now Maryland's largest group of independent, family-owned dealerships. We continue to expand and we currently have 11 New Vehicle franchises across three locations including Gaithersburg, Germantown and Thurmont, Maryland.
Criswell Maserati - Alfa Romeo dealership in the Washington D.C. area, invites you to come experience some of the finest luxury vehicles in the world! At Criswell, we understand the high expectations from our Maryland customers and we enjoy the challenge of meeting and exceeding those expectations each and every time.
Many customers travel from the Washington D.C. and Mid-Atlantic areas to visit our Maryland Maserati dealership in Germantown, MD - mainly because of our outstanding customer service, huge inventory, affordable financing and great prices!
Our primary concern is the satisfaction of our customers. Criswell Maserati - Alfa Romeo is committed to maintaining an excellent standard of customer service and care at all times in all departments from sales to service to finance.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 7:30 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 2:30 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 2:30 PM
Sunday Closed
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Showing 627 reviews
April 07, 2021
Working with Karifa Mara was a painless experience. His hard work and focus was putting me in the car of my dreams. He is amazing and I would do business with him again. Thanks brother! hard work and focus was putting me in the car of my dreams. He is amazing and I would do business with him again. Thanks brother! More
by Christopherpweaver1
Employees Worked With
Other Employees :
Anthony Johnson, Alexander Duarte Leal
April 03, 2021
A+!! Best car buying experence of my 45 years! Mr. Disogra and Ms. Zhang were a dream team! They did what they said they would do without any back and forth! They delivered! Disogra and Ms. Zhang were a dream team! They did what they said they would do without any back and forth! They delivered! More
by Matt
April 03, 2021
I was at the end of my lease contract on my 2018 Alfa Romeo Stelvio and was looking to trade-in my car due to excess mileage and negative equity. I have had dealer experiences that have been good and ba Romeo Stelvio and was looking to trade-in my car due to excess mileage and negative equity. I have had dealer experiences that have been good and bad. I can tell you that my recent experience with Criswell Maserati & Alfa Romeo was exceptional. I sincerely think you would be hard pressed to find a better dealership team. My contact was with Karifa, an honest, fair and highly knowledgeable salesman. I couldn't ask for a more professional experience. Karifa is top shelf and the most down to earth guy i have ever met. I highly recommend him to anyone and intend to utilize Karifa when i am looking for another car. Thank you Karifa and Krystie! More
by Percy
Employees Worked With
March 30, 2021
We got very awesome deals. Karifa Mara was very helpful. He came to deliver our car on his off day. Hats off to him. We give him 5 * He came to deliver our car on his off day. Hats off to him. We give him 5 * More
by ambhorer
Employees Worked With
March 29, 2021
I recently purchased a Levante from Criswell Maserati and had the best experience. I worked with James Tan and Krystie Zhang and they both made this an easy process and displayed excellent customer servic had the best experience. I worked with James Tan and Krystie Zhang and they both made this an easy process and displayed excellent customer service. More
by J.Hankins
March 25, 2021
What an Amazing experience!!!! Thank you Karifa and Krystie!!! My K&K Power Executive Team, thank you so much for your guidance and honesty. Great Service a million Stars. I can’t say Thank you enough. Krystie!!! My K&K Power Executive Team, thank you so much for your guidance and honesty. Great Service a million Stars. I can’t say Thank you enough. A new owner of a 21 Alfa Romeo Stelvio. More
by gacsaf3
March 23, 2021
After a frustrating search for the right Alfa Romeo in NJ I found this dealership in MD and connected with James! James and team were very easy to work with and every question answered. It was a great experi I found this dealership in MD and connected with James! James and team were very easy to work with and every question answered. It was a great experience and worth the drive south for my new Stelvio! Cheers James! More
by JWoody10
March 23, 2021
Fantastic experience. Karifa made the purchase of our Maserati so pleasant and enjoyable. He is so easy to work with and very responsive on email. Would highly recommend. Maserati so pleasant and enjoyable. He is so easy to work with and very responsive on email. Would highly recommend. More
by jdjohns2
March 23, 2021
Sales man costumer service was exceptional, He is very knowledgeable. Very friendly and was very patient with me. Almost all of my questions were answered. knowledgeable. Very friendly and was very patient with me. Almost all of my questions were answered. More
by Ami
March 15, 2021
Karfia and Krystie made our experience as Criswell Maserati a wonderful one. The entire process from start to finish was easy and enjoyable. We would definitely purchase from them again. Maserati a wonderful one. The entire process from start to finish was easy and enjoyable. We would definitely purchase from them again. More
by jdjohns2
