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Criswell Maserati - Alfa Romeo

Germantown, MD

4.7
627 Reviews
Criswell Auto began as a family owned Chevrolet dealership in 1972 and we are now Maryland's largest group of independent, family-owned dealerships. We continue to expand and we currently have 11 New Vehicle franchises across three locations including Gaithersburg, Germantown and Thurmont, Maryland. Criswell Maserati - Alfa Romeo dealership in the Washington D.C. area, invites you to come experience some of the finest luxury vehicles in the world! At Criswell, we understand the high expectations from our Maryland customers and we enjoy the challenge of meeting and exceeding those expectations each and every time. Many customers travel from the Washington D.C. and Mid-Atlantic areas to visit our Maryland Maserati dealership in Germantown, MD - mainly because of our outstanding customer service, huge inventory, affordable financing and great prices! Our primary concern is the satisfaction of our customers. Criswell Maserati - Alfa Romeo is committed to maintaining an excellent standard of customer service and care at all times in all departments from sales to service to finance.
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19570 Amaranth Drive

Germantown, MD

20874

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Showing 627 reviews

July 15, 2020

The car buying experience ever! From the salesman Karifa Mara to Finance Krystie Zhang it was an easy transaction. In at 1:30 done by 1:50. I'm a Criswell customer for life. More

by mike1961
Recommend Dealer
Yes
Employees Worked With
Karifa Mara
5.0
This rating includes all reviews, with more weight given to recent reviews.
Krystie Zhang
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 17, 2020 -

Criswell Maserati - Alfa Romeo responded

Outstanding! We are pleased to hear that you had such an excellent experience with our team! We look forward to working with you again for all of your future automotive needs!

July 05, 2020

This was the easiest process of buying a car that I have ever experienced. No pressure from the sales person and the financing was so simple. Great experience overall. More

by Mikey
Recommend Dealer
Yes
Employees Worked With
Karifa Mara
5.0
This rating includes all reviews, with more weight given to recent reviews.
Krystie Zhang
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 07, 2020 -

Criswell Maserati - Alfa Romeo responded

Excellent! We are ecstatic to hear that you had such a positive experience with our team! We look forward to working with you again for all of your future automotive needs.

July 04, 2020

Very easy to deal with. Karifa is the best, He knew what I was looking for and made it happen. I would recommend him to everyone. More

by Paper4jeff
Recommend Dealer
Yes
Employees Worked With
Karifa Mara
5.0
This rating includes all reviews, with more weight given to recent reviews.
Krystie Zhang
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 07, 2020 -

Criswell Maserati - Alfa Romeo responded

We are so happy to hear that Karifa was able to help you find exactly what you were looking for. Please don't hesitate to reach out to any of our team members if there is anything further we can assist you with.

July 03, 2020

Friendly, informative, easy to get in touch with and made the process of purchasing the car and setting up transport of the car to another state easy and smooth. More

by Patrizia
Recommend Dealer
Yes
Employees Worked With
Alberto Zamorano
5.0
This rating includes all reviews, with more weight given to recent reviews.
Krystie Zhang
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 07, 2020 -

Criswell Maserati - Alfa Romeo responded

We are so happy to hear that our team helped you to have an outstanding purchasing experience! Enjoy your new car!

June 30, 2020

Dream Car James Tan was extremely helpful and even came in to meet with us on his day off. He went above and beyond to make sure that we were comfortable with More

by Douglas
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
James Tan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Krystie Zhang
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 01, 2020 -

Criswell Maserati - Alfa Romeo responded

Thank you for taking the time to share your story with us! We are so happy to hear that you had a comfortable, safe, stress free purchase experience!

June 29, 2020

Easy to do business I worked with Mr. Karifa Mara, he was very nice and showed me how to use the CarPlay function which was new to me and went over the car in detail. Thi More

by AC
Recommend Dealer
Yes
Employees Worked With
Karifa Mara
5.0
This rating includes all reviews, with more weight given to recent reviews.
Krystie Zhang
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 01, 2020 -

Criswell Maserati - Alfa Romeo responded

Thank you so much for taking the time to post this review! We always love hearing from our happy customers! If there is anything further we can assist you with, please do not hesitate to reach out to any of our team members.

June 22, 2020

James was a spectacular help in getting me into a new Stelvio, and walking me through all of the nuances and functions across the Alfa Romeo model line. Can't rate his professionalism and expertise high More

by Caleb
Recommend Dealer
Yes
Employees Worked With
James Tan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Krystie Zhang
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 26, 2020 -

Criswell Maserati - Alfa Romeo responded

Excellent! Thank you so much for taking this time to let us know what a spectacular job James did during your recent purchase. We look forward to working with you again for all of your future automotive needs.

June 20, 2020

Mr.Tan helped to make our purchasing experience seamless. Very accommodating and worked to ensure all went well. My best car buying experience to date! More

by Slwhitakers
Recommend Dealer
Yes
Employees Worked With
James Tan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Sales Manager, Finance Department
Jun 24, 2020 -

Criswell Maserati - Alfa Romeo responded

Super! We love hearing from our happy customers and we are ecstatic that our team was able to help you have such a great buying experience! If you have any further questions, please give us a call. We're always happy to help!

June 15, 2020

It was wonderful working with Alberto! A true gentleman, as a young lady I was absolutely comfortable and respected. Great follow-up to ensure my satisfaction! More

by Nicolecara11
Recommend Dealer
Yes
Employees Worked With
Alberto Zamorano
5.0
This rating includes all reviews, with more weight given to recent reviews.
Krystie Zhang
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 17, 2020 -

Criswell Maserati - Alfa Romeo responded

Thank you so much for taking the time to share your story with us! We loved hearing that you had a great experience and that Alberto put you at ease for a stress free purchasing experience!

June 03, 2020

I purchased an SQ4 Ghibli in April, and decided to purchase a Ghibli for my wife, too. Karifa Mara was my sales person for both purchases. He/Criswell accepted my wife's leased 2019 Mercedes AMG GLE 4 More

by Dr. Promise Anesthesia CRNA
Recommend Dealer
Yes
Employees Worked With
Karifa Mara
5.0
This rating includes all reviews, with more weight given to recent reviews.
Krystie Zhang
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 05, 2020 -

Criswell Maserati - Alfa Romeo responded

Excellent! It was wonderful to see you back to pick out this beautiful new car for your wife. We value your business and appreciate your kind words. We look forward to working with you again for all of your future automotive needs!

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