Criswell Maserati - Alfa Romeo
Germantown, MD
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 7:30 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 2:30 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 2:30 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 635 reviews
Karifa has been an absolute pleasure to work with! He is professional, personable, polished, and very knowledgeable. I can truly tell he loves what he does! If a buyer is interested in purchasing an A He is professional, personable, polished, and very knowledgeable. I can truly tell he loves what he does! If a buyer is interested in purchasing an Alfa Romeo or Maserati, they need to work with Karifa hands down. When he says he will take care of something, he does just that! Karifa that's my salesman!!! The Business Manager (Krystie) has been a pleasure to work with as well. Thank you both for providing great customer service! Now I get to enjoy my Alfa Romeo!!! More
While window shopping Alfa Romeos online, I found a great offer at Criswell. From the time I called to when I drove off with the deal, Karifa took great care of me. He was very knowledgeable about the Alfa a offer at Criswell. From the time I called to when I drove off with the deal, Karifa took great care of me. He was very knowledgeable about the Alfa and let the car sell itself -- no pressure at all. Karifa was also very gracious with my kids, who I had to bring with me! He provided the smooth and classy shopping experience one would hope for... Thank you! More
Mostly a good experience. Not that I have many choices though, since Alfa dealers are scarce. I have been a customer for 7 years. I miss the loaners when doing service and wis Not that I have many choices though, since Alfa dealers are scarce. I have been a customer for 7 years. I miss the loaners when doing service and wish they didn’t charge 3% on credit cards. More
I was absolutely thrilled with my second experience at Criswell Maserati-Alfa Romeo. My Sales person Karifa Mara was incredibly knowledgeable and patient, helping me navigate my options without any pressu Criswell Maserati-Alfa Romeo. My Sales person Karifa Mara was incredibly knowledgeable and patient, helping me navigate my options without any pressure and I did not have to spend all day at the dealership. He took the time to understand my needs and found the perfect car for me. The entire process was smooth and enjoyable. Highly recommend Karifa Mara if you’re looking for a vehicle! Ken G. More
I had the absolute pleasure of working with Karifa Mara when I purchased my car, and I can honestly say the experience was exceptional from start to finish. The entire process was smooth, easy, and stress- when I purchased my car, and I can honestly say the experience was exceptional from start to finish. The entire process was smooth, easy, and stress-free. He was incredibly knowledgeable, answered all my questions thoroughly, and truly knows his stuff. On top of that, he made sure I got a great deal. His professionalism, transparency, and friendly demeanor made the whole experience feel effortless. I can’t recommend Karifa enough—if you’re in the market for a vehicle, he’s the one you want to work with! More
Karifa made my experience at Criswell amazing. His professionalism, patience, and genuine service made it hard for me to shop anywhere else. He’s a true asset and he made things so easy. He never His professionalism, patience, and genuine service made it hard for me to shop anywhere else. He’s a true asset and he made things so easy. He never tired of my questions and answered each one with care. His knowledge of the vehicle and industry is astonishing. I have purchased many vehicles in my life, but this was the first I was buying one on my own. He literally took me through each step explaining them as we went along and asking if I had any questions. I’m so grateful for his attention to detail. Absolutely outstanding customer service. More
Karifa was super helpful in getting me out of a bad loan and into a new lease for almost no additional money out of pocket. and into a new lease for almost no additional money out of pocket. More
Ethan and his manager were excellent. Got me industry leading deals on my trade in and new Alfa! Got me industry leading deals on my trade in and new Alfa! More
While shopping online, we found the car we thought we wanted to buy and called the dealership. We had the pleasure of talking to Karifa Mara, a true professional . He got the deal done for us then we n wanted to buy and called the dealership. We had the pleasure of talking to Karifa Mara, a true professional . He got the deal done for us then we noticed the interior was not what we thought. Karifa sent us multiple photos detailing the interior colors. He gave us time to digest it all and when we told him it's not what what we thought, his response was I want you to be happy, no worries! The following day we did a video call and previewed the three he had in stock. We fell in love with the one we were not considering and he once again had the deal done for us within ten minutes. It's now on an enclosed transport heading south over 1000 miles. You will not find a more patience, professional sales executive anywhere Thank you Karifa! More
I had a great experience with Alberto during my search for a used Maserati. He was very knowledgeable, polite, and professional. He answered all my questions and patiently listened to my concerns. While I for a used Maserati. He was very knowledgeable, polite, and professional. He answered all my questions and patiently listened to my concerns. While I didn't end up buying the car this time because it wasn't the color I wanted, I will definitely be back for my future car needs because I had a very positive experience with Alberto. More























