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Criswell Maserati - Alfa Romeo

Germantown, MD

4.7
627 Reviews
Criswell Auto began as a family owned Chevrolet dealership in 1972 and we are now Maryland's largest group of independent, family-owned dealerships. We continue to expand and we currently have 11 New Vehicle franchises across three locations including Gaithersburg, Germantown and Thurmont, Maryland. Criswell Maserati - Alfa Romeo dealership in the Washington D.C. area, invites you to come experience some of the finest luxury vehicles in the world! At Criswell, we understand the high expectations from our Maryland customers and we enjoy the challenge of meeting and exceeding those expectations each and every time. Many customers travel from the Washington D.C. and Mid-Atlantic areas to visit our Maryland Maserati dealership in Germantown, MD - mainly because of our outstanding customer service, huge inventory, affordable financing and great prices! Our primary concern is the satisfaction of our customers. Criswell Maserati - Alfa Romeo is committed to maintaining an excellent standard of customer service and care at all times in all departments from sales to service to finance.
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19570 Amaranth Drive

Germantown, MD

20874

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Showing 627 reviews

February 27, 2018

Outstanding! My experience buying from this dealership is the best that I have had in over 30 years. Karifa is amazing, he has expert knowledge of his products. More

by happy customer
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert Buchanan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Karifa Mara
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 01, 2018 -

Criswell Maserati - Alfa Romeo responded

Thank you for taking the time to share your story with us. We're so pleased that Karifa was able to help you feel comfortable and confident with your decision to try and buy the Stelvio. We appreciate your business and willingness to recommend Criswell to others (especially your sister!). We look forward to working with you again for all of your purchasing and servicing needs.

February 25, 2018

What A Blessed Surprise Ok my story. I was looking but not really expecting to find what I really wanted being I've at other dealerships and was disappointed at the service a More

by GBane
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert Buchanan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Karifa Mara
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : David Lee, Aaron Taylor
Feb 27, 2018 -

Criswell Maserati - Alfa Romeo responded

Congratulations! We're sorry that you had such a long journey in finding your new car, but we are ecstatic that the journey lead you to Criswell where our team was finally able to help you find the car of your dreams. Thank you for taking the time to put a smile on our face by letting us know that our team was able to put a smile on yours.

February 25, 2018

The best experience I’ve had getting a new car Mr. Mara was a great dealer to deal with. My parents met him first on Monday and discussed deals and everything with him, when they came back home wit More

by Amine10
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Karifa Mara
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 27, 2018 -

Criswell Maserati - Alfa Romeo responded

Amine, thank you so much for sharing your story with us. We are ecstatic to hear that Karifa and the rest of our team were able to help make your birthday the best ever. Congratulations on your new Alfa Romeo! We look forward to working with you and your parents again for all of your future sales and service needs.

February 23, 2018

OUTSTANDING By far the best car buying experience I've every had. Karina Mara was my sales Consultant, an ABSOLUTE Professional! Very knowledgable and made the pr More

by vinny4567
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Karifa Mara
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 23, 2018 -

Criswell Maserati - Alfa Romeo responded

Congratulations on your new car! We are pleased that you took the time to let us know that Karifa was able to provide you with a professional, quick, and easy purchasing experience.

February 20, 2018

Best Buying Experience Ever! If you are looking for an Alfa Romeo or a Maserati then Alberto is definitely the guy you want to call! Alberto knows everything about these Italian More

by manmather
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alberto Zamorano
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 22, 2018 -

Criswell Maserati - Alfa Romeo responded

Thank you so much for taking the time to tell us the story of your recent purchase. We're so happy that Alberto was able to help you find the exact Italian beauty that you were looking for. Congratulations on your new car and we look forward to a continued relationship with you.

February 16, 2018

Purchase of a 2018 Alfa Romeo The Criswell experience was very positive. Staff was courteous, specifically Karifa Mara, who I set an initial appointment with to look at the Alfa, More

by wsovvo99
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Karifa Mara
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Aaron Taylor
Feb 22, 2018 -

Criswell Maserati - Alfa Romeo responded

We are thrilled to hear that you had such a positive experience with our team at Criswell Maserati Alfa Romeo. We value your business and your willingness to recommend our team to anyone in the market for an Alfa. Thank you!

February 11, 2018

Phenomenal car buying experience!!! This was my third car buying experience with Criswell and as with previous purchases, they did not disappoint. As soon as I walked in the door, I was More

by sarahhall
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Karifa Mara
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Aaron Taylor
Feb 12, 2018 -

Criswell Maserati - Alfa Romeo responded

Thank you for your continued relationship with Criswell. We're very pleased that you took the time to let us know that your most recent purchase with Karifa was exciting and seamless.

February 05, 2018

Hands-down, best buying experience I've had! Easily the most painless new car buying process I've ever been through. The sales team was fast, responsive and straightforward. Will definitely be b More

by abg123
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert Buchanan
5.0
This rating includes all reviews, with more weight given to recent reviews.
James Tan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Aaron Taylor
Feb 12, 2018 -

Criswell Maserati - Alfa Romeo responded

We appreciate that you took the time to tell us about you recent purchasing experience. We are very pleased that our team helped you to have a painless, efficient car buying experience that will bring you back to visit us again in the future.

February 02, 2018

Thrilled with my Maserati From the moment I set foot on the Criswell lot, I was welcomed and treated like a valued customer. James went above and beyond to ensure that the proc More

by jrussell
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
James Tan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Aaron Taylor
Feb 12, 2018 -

Criswell Maserati - Alfa Romeo responded

Thank you so much for sharing your story with us! We are very pleased that our team made you feel welcome and valued. We appreciate every one of our customers and are so glad that your visit reflected this. We hope that you are enjoying your beautiful new Maserati.

February 01, 2018

Happy customer My husband and I went in to look at the Stelvio to see if I could wrap my mind around driving an SUV instead of the small cars I’ve been used to, sinc More

by Nomi
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Karifa Mara
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Robert Fox
Feb 01, 2018 -

Criswell Maserati - Alfa Romeo responded

Congratulations on your new Stelvio, it will certainly provide a safe, stylish ride for your new baby. We are very pleased that Karifa was able to help you feel excited about your purchase. Thank you for taking the time to respond to this survey, we look forward to working with you again for all of your future sales and maintenance needs.

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