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Criswell Nissan

Germantown, MD

Overview
Employees
Reviews
Vehicles
4.5
984 Reviews
Criswell Auto began as a family owned Chevrolet dealership in 1972 and we are now Maryland's largest group of independent, family-owned dealerships. We continue to expand and we currently have 11 New Vehicle franchises across three locations including Gaithersburg, Germantown and Thurmont, Maryland. At Criswell Nissan, we strive to make buying or leasing a new vehicle a pleasant and rewarding experience. Our primary concern is the satisfaction of our customers.
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19574 Amaranth Drive

Germantown, MD

20874

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Showing 984 reviews

August 16, 2024

We are a Criswell Nissan family because we always receive great service! My car is relatively new, so the maintenance is quick and easy. I recommend Criswell Nissan for car purchases and service. More

by Troy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Pai
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Aug 21, 2024 -

Criswell Nissan responded

Thanks so much for sharing your recommendations! Whether it's sales or service, we're happy to see you can depend on our friendly and professional team for assistance. We look forward to your next visit with us!

August 15, 2024

Great service! Thorough explanations and description of the issues. Thank you! Recommend for you next service. More

by VJ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I do not know
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Aug 15, 2024 -

Criswell Nissan responded

We value the opportunity to work with you and sincerely appreciate your recommendations! Don't hesitate to reach out if we can be of service to you in the future.

August 13, 2024

The customer service is ALWAYS top notch! I would not take my vehicle anywhere else! More

by pzapata01
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
Employees Worked With
Al Ransome
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ericka Escobar
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 13, 2024 -

Criswell Nissan responded

It's wonderful to know you can count on our top notch team to provide an exceptional customer service experience each time you visit. We appreciate this positive feedback and look forward to seeing you soon!

August 13, 2024

Hi I always bring my car to dealer when I have an issue. No one has ever did work on my car since I purchased it from Criswell.. I only bring it there. Thank you Diann More

by d_nana95
Recommend Dealer
Yes
Employees Worked With
Deuce is always so helpful. Everyone there great service. Little expensive but it’s dealer lol
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Aug 14, 2024 -

Criswell Nissan responded

It's great to know you can depend on the Criswell team to provide the care your vehicle needs to stay well maintained. We value the opportunity to work with you and look forward to seeing you soon.

August 07, 2024

The staff at Criswell Nissan provides exceptional customer service. Pai, who has returned to Nissan, consistently offers helpful assistance and keeps customers informed about their vehicle's progress More

by JARAGUA2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Pai
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Aug 08, 2024 -

Criswell Nissan responded

It's our goal to offer a simple and seamless service event, and it's great to know you had a positive experience. We hope to be of service to you in the future.

August 06, 2024

Criswell Nissan is the best place to take your Nissan for care. They have great customer service skills. More

by philaisha.carter09
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Al Ransome
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ericka Escobar
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 08, 2024 -

Criswell Nissan responded

Thanks so much for sharing this positive feedback! We look forward to working with you again!

August 05, 2024

The service was done very professionally to my satisfaction. The service department attendant did a good job explaining to me the service and what to expect gor the next few visits. More

by LEAL2600
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Braden
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Aug 06, 2024 -

Criswell Nissan responded

Thanks for choosing Criswell! It's great to see you had a positive service experience. Please give us a call or stop by if you have any other questions or concerns about the service your vehicle needs to stay well maintained.

August 04, 2024

Great communication and service! Service rep was courteous, informative, and efficient. The problem with my Rogue was found and dealt with professionally. More

by jwolfgram
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Not known. On duty 8/3
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Aug 06, 2024 -

Criswell Nissan responded

Thanks for taking the time to let us know how we are doing. We appreciate this positive feedback and welcome you to reach out if we can be of additional assistance.

July 31, 2024

enrique was an amazing asset in my car buying process! he helped me look for the perfect car that i want as well as giving me the best offers ! More

by ronaldrsaenz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Edwin Hernandez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Enrique Sotelo
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 01, 2024 -

Criswell Nissan responded

Awesome! Our staff works hard to help you find the right vehicle at the right price, and we're thrilled to know you were pleased with your Criswell experience. Please give us a call or stop by if we can help with any of your other automotive needs.

July 28, 2024

Great job ladies. I appreciate all your hard work. You did a wonderful job. I will most definitely be recommending friends and family to your establishment. More

by llachonda
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Rubin Ferreira, Elizabeth Velasquez
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Jul 29, 2024 -

Criswell Nissan responded

Our goal is to offer a standout sales event, and it's rewarding to know you were pleased with your experience. We welcome you to reach out if we can help in any other way and truly appreciate your recommendations.

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