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Criswell Nissan
Germantown, MD
1,114 Reviews
Criswell Auto began as a family owned Chevrolet dealership in 1972 and we are now Maryland's largest group of independent, family-owned dealerships. We continue to expand and we currently have 11 New Vehicle franchises across three locations including Gaithersburg, Germantown and Thurmont, Maryland.
At Criswell Nissan, we strive to make buying or leasing a new vehicle a pleasant and rewarding experience.
Our primary concern is the satisfaction of our customers.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 7:30 PM
Saturday 9:00 AM - 6:00 PM
Sunday 12:00 PM - 5:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 2:30 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 2:30 PM
Sunday Closed
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Showing 1,114 reviews
Verified Customer
February 03, 2026
I had a great experience buying my car at Criswell Nissan. Aashna was amazing to work with friendly, patient, and really knowledgeable. She made the whole process smooth and stress‑free, and she made Nissan. Aashna was amazing to work with friendly, patient, and really knowledgeable. She made the whole process smooth and stress‑free, and she made sure I understood everything along the way. I’m really happy with my purchase and with the service I received. If you’re shopping for a car, definitely ask for Aashna. She’ll take good care of You. More
by rafaelzg
Employees Worked With
Aashna Naveera
February 01, 2026
Smooth experience. Very professional organization and people. Kept in touch even though the snow/ice storm. Very professional organization and people. Kept in touch even though the snow/ice storm. More
by neilhodes
January 31, 2026
Quick fast reliable always make sure to give their customers a great deal my favorite place to go when I need an oil change or any maintenance done customers a great deal my favorite place to go when I need an oil change or any maintenance done More
by WILLIAM.THOMAS012
Employees Worked With
Service department
January 30, 2026
Experienced, excellent professionals are helping customers with their best efforts to make the happy customers with success stories. customers with their best efforts to make the happy customers with success stories. More
by onolfatih
January 25, 2026
Ami was extremely helpful and very knowledgeable about the vehicle we were trying to acquire. She made the whole process feel easy and fun. Our 3rd time buying a brand new vehicle from Nissan Criswell, an the vehicle we were trying to acquire. She made the whole process feel easy and fun. Our 3rd time buying a brand new vehicle from Nissan Criswell, and will definitely come back in. The sales manager was also extremely nice and helpful given the situation. 12/10 will definitely come back. More
by emilianojimenez1212
Employees Worked With
Chris Collins, Ami Dewonou
January 18, 2026
The whole process was quick. Did not waste time, offered me pretty aggressive price, which worked for me. Overall great experience. Did not waste time, offered me pretty aggressive price, which worked for me. Overall great experience. More
by bahar.alam007
Employees Worked With
