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Criswell Nissan
Germantown, MD
992 Reviews
Criswell Auto began as a family owned Chevrolet dealership in 1972 and we are now Maryland's largest group of independent, family-owned dealerships. We continue to expand and we currently have 11 New Vehicle franchises across three locations including Gaithersburg, Germantown and Thurmont, Maryland.
At Criswell Nissan, we strive to make buying or leasing a new vehicle a pleasant and rewarding experience.
Our primary concern is the satisfaction of our customers.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 7:30 PM
Saturday 9:00 AM - 6:00 PM
Sunday 12:00 PM - 5:00 PM
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 6:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 6:00 PM
Sunday Closed
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Showing 992 reviews
April 01, 2024
Good customer service in the service garage. Deuce is always a pleasure to talk to as well Deuce is always a pleasure to talk to as well More
by meschuster28
Verified Customer
March 31, 2024
The service technician Dalton was very friendly and helpful. He has great customer service qualities and was very attentive to my car concerns. It was a great experience. I highly recommend Criswell Ni helpful. He has great customer service qualities and was very attentive to my car concerns. It was a great experience. I highly recommend Criswell Nissan service department. More
by LAVALDIVIESO
Employees Worked With
Dalton
March 28, 2024
My appointment was for 10 AM. The Express service assistant Braden Robar was courteous and professional. We discussed the multi point maintenance I wanted to be performed and th The Express service assistant Braden Robar was courteous and professional. We discussed the multi point maintenance I wanted to be performed and the maintenance was performed in a timely manner. I am very satisfied with work that was done by the Technician David Guandique of Criswell Nissan. More
by WHETRO3017
Employees Worked With
Braden Robar and David Guandique
March 28, 2024
Every time I bring my car to criswell I am treated very professionally. Work is done quickly and I am kept informed with the progress. professionally. Work is done quickly and I am kept informed with the progress. More
by Gpmargelos
Employees Worked With
March 24, 2024
Easy process! Didn’t have an appt but still in and out in a reasonable timeframe. Didn’t have an appt but still in and out in a reasonable timeframe. More
by NICOLEJENA
Employees Worked With
March 23, 2024
Wonderful service, this vehicle is the best one I’ve had . Edwin was so helpful In the whole process. I truly appreciate you guys ! God bless you all! . Edwin was so helpful In the whole process. I truly appreciate you guys ! God bless you all! More
by victoriaprince
March 22, 2024
The service center and staff was very professional friendly. The facility was very clean, the waiting area was very comfortable friendly. The facility was very clean, the waiting area was very comfortable More
by ROGERJONES677
