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Criswell Nissan
Germantown, MD
1,032 Reviews
Criswell Auto began as a family owned Chevrolet dealership in 1972 and we are now Maryland's largest group of independent, family-owned dealerships. We continue to expand and we currently have 11 New Vehicle franchises across three locations including Gaithersburg, Germantown and Thurmont, Maryland.
At Criswell Nissan, we strive to make buying or leasing a new vehicle a pleasant and rewarding experience.
Our primary concern is the satisfaction of our customers.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 7:30 PM
Saturday 9:00 AM - 6:00 PM
Sunday 12:00 PM - 5:00 PM
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 6:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 6:00 PM
Sunday Closed
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Showing 1,032 reviews
May 25, 2025
very good staffs and service but need more Vale parking person available to accommodate after finish service vehicle person available to accommodate after finish service vehicle More
by SUBBAYYAN44
Verified CustomerEmployees Worked With
May 25, 2025
Griswold Nissan is very professional Service Department never have a problem when I come in. They wait on me immediately. Keep me informed of what’s going on and just really take good care of me. never have a problem when I come in. They wait on me immediately. Keep me informed of what’s going on and just really take good care of me. More
by Gpmargelos
May 23, 2025
The best Nissan dealership on the east coast service writer pai and manager deuce by far easiest people to deal with writer pai and manager deuce by far easiest people to deal with More
by WEISERSAMUEL
May 23, 2025
Excellent customer service! The Criswell Nissan team provided a great deal and helpful guidance on exactly what I wanted, with no upselling. Everyone was friendly, knowledgeable The Criswell Nissan team provided a great deal and helpful guidance on exactly what I wanted, with no upselling. Everyone was friendly, knowledgeable, and efficient, completing the full buying process from test drive to driving off the lot in just over two hours. More
by ley.christy
May 22, 2025
I thought everyone in the dealership was helpful and friendly. We are very excited about our new car. friendly. We are very excited about our new car. More
by MARIANNEH1954
Employees Worked With
Other Employees :
Christie was patient and very efficient.
May 22, 2025
Dealership was great but would not give me 2 years oil change. I thought I was getting that. Also no roadside service. change. I thought I was getting that. Also no roadside service. More
by mp7150
May 20, 2025
Excellent customer service as always! This is my second purchase with Enrique! He is the best! Thank you to the entire team for their excellent service as always! This is my second purchase with Enrique! He is the best! Thank you to the entire team for their excellent service as always! More
by scott45612
May 19, 2025
They always do a good job. The only problem I have is the long wait time. The only problem I have is the long wait time. More
by mabel.nartey
Employees Worked With
May 19, 2025
I always make sure to take my Nissan to criswell in germantown. It’s always quick service and great customer service. germantown. It’s always quick service and great customer service. More
by okraiders212121
