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Crown Acura

Clearwater, FL

4.9
3,367 Reviews
Committed to our four core values of Customer Focus, Teamwork, Integrity and Growth, Crown Automotive Group is driven to excellence with every customer experience. With over 50 years in the automotive industry, our privately owned award-winning dealership group has operations in Florida, Ohio, and Tennessee and continues to seek new opportunities for growth. Each Crown Automotive dealership features an extensive selection of new, certified and meticulously inspected pre-owned vehicles with financing options for every budget. To learn more about The Better Way To Buy® visit Crown Cars.
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18911 US Hwy 19 N

Clearwater, FL

33764

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Showing 3,367 reviews

March 07, 2021

Bart Bartley had been my service advisor for years. Great customer service! Highly recommend this dealership and advisor. Thank you for great service experience today More

by Melissac
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bart Bartley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 15, 2021 -

Crown Acura responded

Melissa, Thank you for leaving Bart this positive review and recommendation! We are pleased that he could consistently provide you with the quality service that you so much deserve. We are so appreciative of your continued business, and we look forward to continuing to provide you and your vehicle with our best care in the years to come!

March 07, 2021

I had Julian Bitar as an advisor. He kept me updated as the tech was working on my vehicle. He also advised me on what was needed. The vehicle was done when said. More

by Golfnut
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Julian Bitar
Mar 15, 2021 -

Crown Acura responded

Thank you for leaving Julian this positive review! We are pleased that he could get you and your concerns efficiently taken care of. It is our pleasure to serve you. Please do not hesitate to let us know if there is ever anything more that we may help you with in the future!

March 06, 2021

We just bought two cars from Gary Scott within a week because he was so amazing and took such good care of us. Gregg, the manager, is amazing as well. You if you want a first class experience and a great More

by jesusjerryheidi
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Greg Hendrix
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Keith Amaral, Gary Scott
Mar 15, 2021 -

Crown Acura responded

Congratulations on your new vehicles! We are so appreciative of your business, and we are thrilled that our team could provide you with a top-quality experience! It is an honor to have earned your kind review and recommendation, and we wish you the safest of travels- on behalf of the entire team!

March 05, 2021

John Shaw has been my service advisor for over 20 years. He makes you feel like family! He is knowledgeable and has a great personality. More

by Janet
Recommend Dealer
Yes
Employees Worked With
John Shaw
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 15, 2021 -

Crown Acura responded

Janet, Thank you for leaving John this positive review! It is our pleasure to serve you, and we are happy to hear that he consistently makes you feel like the valued customer that you are! We wish you the safest of travels. Please do not hesitate to let us know if there is ever anything more that he or the team may help you with!

March 05, 2021

Bart is amazing!! He is super well mannered. He caters to the exact needs of his client and I always feel so taken care of!!! I am driving my Acura TLX since 2015 and he is the reason it still performs so we More

by Inke143
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bart Bartley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 15, 2021 -

Crown Acura responded

Thank you for leaving Bart this positive review! We are pleased that he could consistently get you and your automotive needs thoroughly taken care of. Offering top-quality service is so important to us, and we will certainly provide you with nothing less in the future!

March 05, 2021

Julian Bitar was our service advisor and he took very good care of us. He made everything very clear including the loaner car details. Would highly recommend him to anyone. More

by dmriordan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ashlee Proefke
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Julian Bitar
Mar 15, 2021 -

Crown Acura responded

Thank you for leaving Julian this positive review and recommendation! We are pleased that he could get you and your automotive needs well taken care of. It is our pleasure to assist you. Please do not hesitate to give us a call if you ever have any further questions or concerns!

March 04, 2021

John Shaw is my service advisor at Crown Acura in Clearwater, he went above and beyond to make sure that I had the resources I needed to get the repair work done on my vehicle. Additionally John is v More

by genechristopher1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Shaw
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 15, 2021 -

Crown Acura responded

Gene, Thank you for leaving John this 5-star review! We are so glad that he could be of assistance to you and get your needs seamlessly taken care of. It is our pleasure to serve you. Please do not hesitate to let us know if you ever have any further questions or concerns.

March 04, 2021

I worked with John Shaw yesterday to have my RDX serviced. He took me on time and made sure my waiting during the service was not too long. I trust John to letting me know what my car needs. Th More

by rsrides
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Shaw
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 15, 2021 -

Crown Acura responded

Thank you so much for your positive review! We are pleased that John could get you in and get your automotive needs efficiently taken care of. It is our pleasure to serve you. Please do not hesitate to give us a call if you ever have any further questions or concerns.

March 03, 2021

Was in for routine maintenance today. John Shaw has been my service advisor for about 20 years. I received the same excellent service today that I get every time. John always explains everything to me, ne More

by Samsam22
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Shaw
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 03, 2021 -

Crown Acura responded

Sam, Thank you so much for your excellent review! We are overjoyed that John could consistently be of assistance to you and ensure that your visits are as seamless as possible! Offering top-notch service and deals is always our goal, and we will certainly provide you with nothing less in the future!

March 03, 2021

Exemplary service from John as always. He sets the bar high and exceeds expectations every time I go in for service. Acura has the best service department of any I have ever taken a vehicle to. Great job More

by jhsolanes
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Shaw
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 15, 2021 -

Crown Acura responded

Thank you for leaving John this 5-star review! We are pleased that he could consistently provide you with the exceptional service that you so much deserve! We thank you for confiding in our dealership with your automotive needs, and we look forward to continuing to provide you and your vehicle with our best care in the future.

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