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Crown Acura

Clearwater, FL

5.0
3,488 Reviews
Committed to our four core values of Customer Focus, Teamwork, Integrity and Growth, Crown Automotive Group is driven to excellence with every customer experience. With over 50 years in the automotive industry, our privately owned award-winning dealership group has operations in Florida, Ohio, and Tennessee and continues to seek new opportunities for growth. Each Crown Automotive dealership features an extensive selection of new, certified and meticulously inspected pre-owned vehicles with financing options for every budget. To learn more about The Better Way To Buy® visit Crown Cars.
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18911 US Hwy 19 N

Clearwater, FL

33764

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Showing 3,488 reviews

August 29, 2020

I have been using Crown Acura for over 20 years. They continue to give the best service & care to me & my family. I would recommend Gillian Barnes & Acura to my friends. family & clients. Thank you Gill More

by gkholman
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Shaw
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gillian Barnes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 02, 2020 -

Crown Acura responded

Gerald, We are overjoyed that we could consistently provide you with the quality service that you so much deserve. It is an honor to have your confidence and loyalty, and we hope to continue serving you and your automotive needs for many years to come! We wish you and your family the safest of travels until we meet again!

August 28, 2020

Gary was a outstanding sales man friendly made sure we were comfortable offered drinks and most importantly was patient with our wild toddler running around! He helped us with our complicated loan and wor More

by tresadavis01
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gary Scott
Sep 02, 2020 -

Crown Acura responded

Congratulations on your new vehicle! We are delighted to know that Gary took great care of you and ensured that your experience was as pleasant as possible! We couldn't be more pleased to hear of your satisfaction, and we are so excited for you to enjoy your new ride!

August 28, 2020

Bart Bartley was my service advisor for my visit on 8/27. I called him in the morning and told him I have having problems with my vehicle. He worked me into the afternoon service schedule to find out the p More

by nsweet51
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bart Bartley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 28, 2020 -

Crown Acura responded

Thank you for leaving Bart this 5-star review! We are happy to hear that he took great care of you and your automotive needs throughout your recent visit. It is our pleasure to serve you. Please do not hesitate to let us know how we may be of further assistance to you in the future!

August 28, 2020

Bart was my service advisor for my Acura TLX first scheduled service. He was professional, friendly, knowledgeable and followed numerous safety measures to keep me and himself protected. Thank you Bar More

by Sandra
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bart Bartley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 28, 2020 -

Crown Acura responded

Sandra, Thank you for taking the time to leave Bart this 5-star review! We are delighted to know that he took great care of you and made your overall experience as seamless as possible. The safety of our customers and staff is our utmost priority. Please drive safely, and do not hesitate to let us know how Bart and the team may serve you again!

August 27, 2020

I visited Crown Acura to test drive their SUV.The I visited Crown Acura to test drive their SUV. The facility was clean inside and out. Everyone was friendly, even the other customers who were shoppi More

by Phylis Smith
Friendliness
Recommend Dealer
Yes
Employees Worked With
Gillian Barnes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 27, 2020 -

Crown Acura responded

Phylis, Thank you for taking the time to share this amazing review! It is our pleasure to assist you, and we are overjoyed that the quality of Gillian's service met your satisfaction! If there is anything more that she or the team may help you with, please don't hesitate to give us a call. We thank you for stopping by Crown Acura!

August 26, 2020

I want to say what an awesome thinking ahead employee Logan Lane is! He ordered the part for my car ahead of time and it saved me another visit to the dealership! That is exceptional service! More

by Carverette
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Logan Lane
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 27, 2020 -

Crown Acura responded

Thank you so much for your wonderful review! Quality and efficient service is always our goal, and we are overjoyed that Logan's efforts met your satisfaction. We wish you safe travels and ask that you do not hesitate to let us know how he and the team may serve you again!

August 26, 2020

I am super pleased with my experience and the service kyle provided. He definitely took care of me and I will be a long time Acura driver/owner. Thanks Kyle I’ll be sure to refer anyone I know looking to More

by Taedunbar88
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Richard Morris
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kyle Noble, Kyle Vonnes
Aug 26, 2020 -

Crown Acura responded

Tae, Thank you so much for your excellent review! Your satisfaction is our utmost priority, and we are pleased that Kyle could make your overall experience as seamless as possible. We wish you safe travels- on behalf of him and the entire team, and we look forward to serving you and your automotive needs again in the future!

August 25, 2020

Noah Craggan provided top notch service to my husband and I!! He went out of his way to keep us informed of every step in the process of purchasing our SuV. He was knowledgeable and followed through with al More

by Heather and Louis
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kyle Noble, Noah Craggan
Aug 26, 2020 -

Crown Acura responded

Heather and Louis, Thank you for leaving Noah this excellent review! He will be delighted to hear of your very kind words and to know how greatly you two valued his assistance. We congratulate you on your new Acura- on behalf of him and the entire team, and we hope to see you again when the time comes for your first service!

August 25, 2020

Crown Acura in Clearwater provided an exceptional showroom experience while we considered our purchase. Gillian Barnes provided excellent service and guidance from start to finish. More

by cindy labbe
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gillian Barnes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 26, 2020 -

Crown Acura responded

Cindy, Thank you so much for your amazing review! We are so glad that we had the opportunity to work with you, and we are pleased that Gillian could provide you with the quality experience that you so much deserve! She will be honored to know how greatly you valued her assistance, and we congratulate you on your new vehicle- on behalf of her and the entire team!

August 25, 2020

I have purchased 2 vehicles from this dealership and specifically, Gary Scott. He was excellent to work with and I had a great experience overall! More

by kallancasey
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gary Scott, Johnathan Schroeder
Aug 26, 2020 -

Crown Acura responded

Thank you so much for your 5-star review! We appreciate your business and are pleased that Gary could provide you with a top-notch experience once again! We are so excited for you to enjoy your new ride, and we hope to continue serving you and your automotive needs for years to come!

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