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Crown Acura

Clearwater, FL

4.9
3,453 Reviews
Committed to our four core values of Customer Focus, Teamwork, Integrity and Growth, Crown Automotive Group is driven to excellence with every customer experience. With over 50 years in the automotive industry, our privately owned award-winning dealership group has operations in Florida, Ohio, and Tennessee and continues to seek new opportunities for growth. Each Crown Automotive dealership features an extensive selection of new, certified and meticulously inspected pre-owned vehicles with financing options for every budget. To learn more about The Better Way To Buy® visit Crown Cars.
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18911 US Hwy 19 N

Clearwater, FL

33764

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Showing 3,453 reviews

October 22, 2019

This is my second TLX from Crown Acura, love it! Mr. Scott made buying a new car easy. He listened to my needs and put me in the perfect car. He pointed out all the new features on the 2020 TLX, and More

by Katmscott11
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jonathan Schrader, Business Mgr, Gary Scott
Oct 23, 2019 -

Crown Acura responded

Congratulations on your new Acura TLX! We are overjoyed that we had the opportunity to work with you again, and we are thrilled that our team could make this your best car-buying experience yet! We appreciate you leaving us this kind recommendation, and we wish you the safest of travels in your new ride.

October 22, 2019

Bart Barley Bart is a great asset to this dealership representing it with the highest customer service I have ever received. Bart is very professional, efficient More

by maria
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bart Bartley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 22, 2019 -

Crown Acura responded

Thank you, Maria!

Oct 22, 2019 -

Crown Acura responded

Maria, Thank you for leaving Bart this wonderful review! He certainly is an excellent asset to our team, and he will be honored that you found his efforts to be so exceptional! Offering quality and efficient service is so important to us, and we are certain that he will provide you with nothing less in the future. Thank you again for your very kind review!

October 21, 2019

Amazing poeple! Gillan Barnes is so helpful and friendly. She always there greeting you with friendly smile, I felt comfortable talking to her, its like I've known h More

by Eliza
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Oct 22, 2019 -

Crown Acura responded

Eliza, Thank you for leaving Gillian this excellent review! We are thrilled that she could get you into a vehicle that you love, while making your visit such an exceptional experience! She will be so delighted to hear of your very kind words, and we congratulate you on your new Acura RDX- on behalf of her and the entire team.

October 21, 2019

Helpful and friendly Gillian Barnes is so kind, friendly and helpful to us. She's always there if we need someone to help. Understanding and for sure lovely. Haha she's fu More

by Mark
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gillian Barnes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 22, 2019 -

Crown Acura responded

Mark, Thank you for your kind review! We are overjoyed that you loved working with Gillian as much as we do! Please drive safely, and don't hesitate to let us know if she and the team may be of further assistance to you in the future.

October 19, 2019

I would recommend John Shaw to everyone In all the years I've been taking cars to dealers for service I can think of only one other service underwriter who measures up to John Shaw. John is More

by originalfloridamarlin
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Richard Morris
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : John Pearson
Oct 22, 2019 -

Crown Acura responded

Thank you so much for taking the time to leave John this incredible review! He certainly is a wonderful asset to our dealership, and it is a pleasure to hear how confident you are in his efforts. He will be so honored by your very kind words, and we are certain that he will continue to take exceptional care of you in the years to come.

October 19, 2019

Everything went very smoothly. Everything was explained very thoroughly. Pleasant staff. Julian was above and beyond as a service advisor. I would certainly patronize this dealer More

by shardeni
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Julian Bitar
Oct 22, 2019 -

Crown Acura responded

Thank you so much for your positive feedback! We are so pleased that we had the opportunity to serve you, and we are overjoyed that our efforts met your satisfaction. Proving smooth and efficient experiences is what we aim for, and we will be sure to do so again the next time you join us for automotive service.

October 19, 2019

Smooth, quick experience Kyle Vonnes was great. He came in on his day off to get the deal done which was a huge help because it was best for me. Was in and out pretty quick fo More

by ZachAb
Recommend Dealer
Yes
Employees Worked With
Kyle Vonnes
Oct 22, 2019 -

Crown Acura responded

Zach, Thank you for leaving Kyle this positive review and recommendation! We are delighted to hear that he took great care of you and ensured that the entirety of your experience was as efficient as possible. We congratulate you on your new vehicle- on behalf of him and the entire team, and we hope to see you again when the time comes for your first service.

October 18, 2019

Bart is awesome Bart will go above and beyond to solve any issues and to keep a customer happy. He goes the extra mile every time I had to go for service. Excellent c More

by Jhon Arias
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bart Bartley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 22, 2019 -

Crown Acura responded

Jhon, Thank you for sharing this wonderful review and recommendation! Your safety and satisfaction are our utmost priorities, and it is a pleasure to hear that Bart consistently goes above and beyond to ensure that both are maintained. We are pleased to serve you in any way possible, and we are certain that Bart will continue to provide you and your vehicle with his best care in the future.

October 17, 2019

Absolutely amazing!!! Best customer service ever. I would not go anywhere else to buy a car. Every single person was so kind and friendly. I will definitely be going back More

by Tammy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sophie Morris
5.0
This rating includes all reviews, with more weight given to recent reviews.
Richard Morris
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : John Schnepp
Oct 22, 2019 -

Crown Acura responded

Congratulations on your new vehicle, Tammy! We are overjoyed that you found your experience with us to be 5-stars all-around! We hope you enjoy your new vehicle, and we can't wait for an opportunity to work with you again!

October 17, 2019

Great Experience Gary is a pleasant, honest, no pressure, great and knowledgeable sales rep. I would highly recommend him to anyone in the market for a new or used veh More

by lovethatsmellcandles
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Gary Scott
Oct 22, 2019 -

Crown Acura responded

Thank you so much for your 5-star review and recommendation! We are delighted to hear that Gary took great care of you and provided you with the quality experience that you so much deserve. We thank you for working with us at Crown Acura, and we wish you the safest of travels until we meet again.

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