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Crown Acura

Clearwater, FL

4.9
3,453 Reviews
Committed to our four core values of Customer Focus, Teamwork, Integrity and Growth, Crown Automotive Group is driven to excellence with every customer experience. With over 50 years in the automotive industry, our privately owned award-winning dealership group has operations in Florida, Ohio, and Tennessee and continues to seek new opportunities for growth. Each Crown Automotive dealership features an extensive selection of new, certified and meticulously inspected pre-owned vehicles with financing options for every budget. To learn more about The Better Way To Buy® visit Crown Cars.
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18911 US Hwy 19 N

Clearwater, FL

33764

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Showing 3,453 reviews

August 09, 2019

Outstanding Customer Service The service department at Crown Acura is outstanding. We live over an hour away from the dealership but we will only take our 2014 Acura MDX to Crown More

by PaulaN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Shaw
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 12, 2019 -

Crown Acura responded

Paula, Thank you so much for your amazing review! We are honored to have your loyalty and are so pleased that we can consistently make the extra distance worth your travel. It is our pleasure to provide you with the quality service that you deserve, and we will continue to offer you nothing less in the future.

August 08, 2019

Great Service! The service was excellent, the wait area was comfortable, the cookies delicious, and Julian Bitar made certain that I was happy with everything. Well More

by TonyinFL
Recommend Dealer
Yes
Employees Worked With
Julian Bitar
Aug 12, 2019 -

Crown Acura responded

Tony, Your satisfaction is our priority, and we are overjoyed that you found your overall experience to be top-notch! We wish you safe travels and hope to hear from you again the next time you are in need of automotive service.

August 05, 2019

Love this dealership Gillian Barnes makes buying a car a wonderful experience!!! She has such a great personality and is very knowledgeable. This is the second vehicle we More

by Barb Wilson
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Gillian Barnes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 05, 2019 -

Crown Acura responded

Barb, Thank you so much for your very kind review! We are so pleased to have had the opportunity to work with you again, and we are overjoyed that Gillian could provide you with another 5-star experience. We love having you in our Crown Acura family, and we look forward to continuing to serve you and your automotive needs in the future. Warm congratulations on your new vehicle!

August 04, 2019

Great Dealership Gillian was awesome to work with. I did not expect to get a car when I first arrived at Crown Acura as I was still in the "just looking" phase. Gill More

by lkg
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gillian Barnes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : John Pearson
Aug 05, 2019 -

Crown Acura responded

Lakita, Congratulations on your special purchase! We are thrilled that Gillian could seamlessly and efficiently get you into a vehicle that you love, and we couldn't be more pleased to hear of your satisfaction! We are so glad that we had the opportunity to work with you, and we can't wait for you to enjoy your new ride!

August 02, 2019

Great as usual Everyone is professional, knowledgeable, personable, and helpful. I highly recommend Crown Acurafor your purchase and service needs. I've been going h More

by Will
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Shaw
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 05, 2019 -

Crown Acura responded

Will, Thank you for taking the time to leave us this amazing review and recommendation. We are honored to have your 11 years of loyalty, and we are thrilled that John's service continues to meet your satisfaction. Providing quality service is so important to us, and we are certain that he will continue to offer you nothing less in the future.

August 02, 2019

Wonderful Mr Gary Scott was a wonderful salesman to work with. He was very patient and answered all of our questions. He didnt make us feel pressured and was ve More

by Alexis Arichabala
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gary Scott, Kyle Noble
Aug 05, 2019 -

Crown Acura responded

Alexis, Thank you so much for your wonderful recommendation! We are pleased that our team could be of great assistance to you and make your experience so positive all-around. It is our pleasure to assist you in any way possible, we will be sure to continue providing you with 5-star service in the future. Please feel free to give us a call if you ever have any further questions or concerns.

August 02, 2019

Enjoying new MDX I dreaded going to purchase a new car. I found the team at Crown Aciura personable and extremely knowledgeable. My car buying experience was much mor More

by Mdx2019
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Duncanson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Gary Scott , John Pearson
Aug 05, 2019 -

Crown Acura responded

Congratulations on your new Acura MDX! We are so glad that we had the chance to work with you, and we are thrilled that your Crown Acura experience exceeded your expectations! We wish you safe travels in your new ride, and we hope to serve you again in the future.

August 01, 2019

Enjoyable Buying Experience I had been a Lexus owner for years, but the experience I had at Crown Acura with Gillian was better than any experience I ever had at Lexus. I found More

by BenKauffman1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gillian Barnes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 05, 2019 -

Crown Acura responded

Ben, Thank you for taking the time to share this incredible review! We are overjoyed that Gillian could be of such great assistance to you and ultimately provide you with your best car-buying experience yet! She will be so proud to know that she earned your confidence and loyalty, and we couldn't be more pleased to welcome you to the Acura family. Warm congratulations on your new RDX! We look forward to continue serving you in the future.

July 30, 2019

Great experience I was very pleased working with Kyle during my visit at Acura dealership. He had the patience to explain the lease process that I was not very familia More

by Roxana
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kyle Vonnes
Aug 01, 2019 -

Crown Acura responded

Roxana, We aim to ensure that our customers find their perfect vehicles, and we are delighted to hear that Kyle was so helpful in the process of guiding you to yours. He will be proud to know that you found his assistance to be so valuable, and we thank you for your wonderful feedback and recommendation- on his behalf.

July 30, 2019

Awesome I had a terrific car buying experience at crown acura in Clearwater. My salesman was Kyle and he was instrumental in providing a pleasant transition f More

by Mjs
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kyle Noble
Aug 01, 2019 -

Crown Acura responded

Congratulations on your new Acura RDX! Your satisfaction is our priority, and it is wonderful to hear that Kyle was so devoted to ensuring that you left our dealership fully confident in your purchase! We are so glad that we had the opportunity to do business with you, and we can't wait for you to enjoy your beautiful, new ride!

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